The Ritz-Carlton, San Francisco’s New General Manager Redefines the Urban Luxury Travel Experience

Stephen Power is Leading the Luxury Hotel Experience Into a New Era with the Launch of Unexpected & Engaging Guest Programming, Activities & Amenities

San Francisco, CA, August 11, 2021 --(PR.com)-- With a new position and a pandemic to recover from, Stephen Power, The Ritz-Carlton, San Francisco’s general manager, had to hit the ground running when he took over in early 2021 to reopen the hotel. Power, a veteran luxury hotelier who has extensive experience overseeing food and beverage and hotel operations with The Ritz-Carlton, having opened The Ritz Carlton, Aruba, and previously served as general manager at W Los Angeles, decided that to combat the unprecedented circumstances; it was time to depart from the traditional notions of luxury.

“The impact of this pandemic on tourism, and the hotel business in particular, cannot be overstated, but it also provides an opportunity to rethink old norms and reenergize our strategies,” said Power. “Now is a great time to consider how both the business and the guests have changed and experiment with new ideas. It has been fun and so far, fruitful, to think out of the box.”

To both reenergize The Ritz-Carlton, San Francisco experience and provide potential guests with a sense of safety and security, he began implementing a series of unexpected and engaging programming. Among the new guest programs is a unique and immersive Silent Disco Yoga series. The twice-weekly experience welcomes hotel guests and locals alike to participate in creative flows and stretching while wearing headphones and listening to soulful music on the hotel’s expansive and zen-like outdoor courtyard. Communal and safe but fun, healthy and unexpected – the exact combination of factors Powers was in search of.

Another new program, Respite Concierge, is helping change the notion that trips to cities need to be stressful and fast-paced. Designed to lure travelers who want to revisit one of the nation’s most beautiful urban centers but are looking for trips that are more soothing than exciting, the hotel’s new Respite Concierge has compiled a roster of experiences ranging from recreation and relaxation to retail therapy with VIP access and exclusive rates. Guests engaging The Ritz-Carlton, San Francisco’s Respite Concierge will enjoy private sailing excursions around the Bay and one-on-one Tai Chi sessions, personalized shopping experiences at Saks Fifth Avenue, soothing treatments at Nordstrom Spa and more.

Since Power joined The Ritz-Carlton, San Francisco team earlier this year, the hotel has led tourism recovery efforts in the city by fully reinstating its dining venues following mandated closures, including in-room dining, before any other luxury hotel in San Francisco. With the introduction of these programs and more to come, Power looks to welcome a new generation of luxury travelers to The Ritz-Carlton, San Francisco.

About The Ritz-Carlton, San Francisco
Completely transformed and reimagined, The Ritz-Carlton, San Francisco sets a new standard of excellence in the City by the Bay, drawing inspiration from the alluring designs of couture and the city’s iconic architecture. Set within a 1909 Neoclassical landmark building in the prestigious Nob Hill neighborhood, The Ritz-Carlton, San Francisco is the city’s only AAA Five Diamond hotel. Conveniently located in the heart of the city, the iconic hotel is nearby San Francisco’s most visited attractions, and the historic cable car is accessible right outside its doors. Offering award-winning dining and more than 24,000 sq. ft. of grand event spaces, the 336-room Ritz-Carlton, San Francisco provides the ultimate in personalized Ritz-Carlton service, comfort and luxury.

About The Ritz-Carlton Hotel Company, LLC
The Ritz-Carlton Hotel Company, L.L.C., of Chevy Chase, MD., part of Marriott International, Inc., currently operates more than 100 hotels and over 45 residential properties in 30 countries and territories. For more information or reservations, visit the company web site at www.ritzcarlton.com; for the latest company updates, visit news.ritzcarlton.com; and to join the live conversation, use #RCMemories and follow along on Facebook, Twitter, and Instagram. The Ritz-Carlton Hotel Company, L.L.C. is a wholly-owned subsidiary of Marriott International, Inc. (NASDAQ: MAR). The Ritz-Carlton is proud to participate in Marriott Bonvoy, the new name of Marriott’s travel program replacing Marriott Rewards®, The Ritz- Carlton Rewards® and Starwood Preferred Guest® (SPG). The program offers members an extraordinary portfolio of global brands, experiences on Marriott Bonvoy Moments and unparalleled benefits including earning points toward free hotel stays and nights toward Elite status recognition. To enroll for free or for more information about the program, visit MarriottBonvoy.marriott.com.
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