Philadelphia, PA, May 16, 2008 --(PR.com
)-- T. Andrews of Instant Answering Service has announced that his company has chosen Vonage to be their primary VoIP provider. Andrews said Instant Answering Service was courted by many leading providers, but chose Vonage based on their customer service and reliability. Andrews feels that utilizing VoIP service is very important in offering clients a cost effective telephone answering service. While many question the reliability of using voice over internet, Andrews stated that the Instant Answering Service philosophy is to couple VoIP with the reliability of local and long distance traditional telephone call.
Vonage is the second largest provider of broadband telephone services with over three million subscribers. Vonage utilizes the internet, with a technology that enables companies to make and receive phone calls in conjunction with a broadband Internet connection is available. The VoIP provider offers a variety of features as well as a cost effective communication service. Vonage offers their users an experience similar to traditional telephone services. Vonage's service is sold mostly through the internet, as well as several national retailers. Vonage offers a "Residential Premium Unlimited" and a "Small Business Unlimited" calling plan. These plans offer consumers and businesses unlimited local and long distance calling. This service also includes popular features like call waiting, call forwarding and voicemail. All of Vonage packages are available for a low, flat monthly rate.
Voice over Internet Protocol (VoIP), is a technology that allows you to make voice calls using a broadband Internet connection instead of a traditional digital or analog phone line. In the past most VoIP services only work over your computer or a special VoIP phone. Today most VoIP services allow you to use a standard telephone connected to a VoIP adapter. VoIP services convert your voice into a digital signal that travels over the Internet. If you are calling a regular phone number, the signal is converted to a regular telephone signal before it reaches the destination. VoIP can allow you to make a call directly from a computer, a special VoIP phone, or a traditional phone connected to a special adapter. In addition, wireless hot spots allow you to be connected to the Internet and allowing you to use VoIP service wirelessly.
T. Andrews has attended many seminars on VoIP, knowing the importance of this technology. Instant Answering Service has worked with VoIP companies over the last seven years. Andrews has seen improvements in the service as well as seeing many of the bugs worked out. Andrews feels that VoIP will continue to improve and become an even bigger tool in call center technology.