San Francisco, CA, May 23, 2008 --(PR.com
)-- CallTower, Inc., the leading provider Software as a Service based Unified Communications solutions for business, today announced that the company has set a release date for its next generation platform which will be built in conjunction with Microsoft’s HMC4.5 for integrated provisioning and billing for all facets of the solution.
The 2.0 platform will include upgrades and enhancements to the major core functionality including provisioning. The new platform will include Microsoft Exchange 2007, Sharepoint, Office Communications Server, Cisco CallManager 6.X, enhanced Unified Messaging integration and improved client facing provisioning. These new product enhancements will further separate CallTower’s offering from any other options available for businesses today. The new services are scheduled to be released in late July, 2008.
"CallTower's platform has evolved and expanded over the past six years. Microsoft’s HMC product allows us to extend an integrated platform to our clients with a single provisioning interface. Our internal technology team has done extensive work to extend the HMC platform’s abilities into Cisco’s CallManager, Microsoft’s OCS, Exchange, & Sharepoint products as well as all of the other services that we provide to our customers" said Bob Barnes, Executive Vice President of Business Development and Marketing, CallTower. “Business communication used to be about a phone and voicemail system; today employees are demanding more from their employers to help drive productivity. The integrated provisioning platform allows a small and focused IT team to simply deliver the most comprehensive communications solution to their company.”
About CallTower (www.CallTower.com):
CallTower is a Software as a Service (SaaS) provider that offers businesses an enterprise class, feature-rich, comprehensive communications solution based on an end-to-end Cisco® (software and hardware) and Microsoft Unified Communications platform.
CallTower bridges the divide between your company’s voice and data infrastructure and converts them into a unified platform that powers communication for your business. With CallTower’s unified communications service, your organization gains the functionality of all available advanced Unified Communications features in a reliable, stable and scalable environment, without the complexity and costs of buying and implementing on it your own. The CallTower solution integrates your telephone, Outlook, voicemail, internet, handheld devices, faxing as well as all of the industry’s best available services into a no capital requirement, monthly, comprehensive service relationship.
The CallTower Communications Service includes:
-PBX and Voicemail replacement
-Local and long distance calling
-Unified Messaging (single inbox for voice, fax and email)
-Presence management with secure and integrated chat
-Collaboration with Microsoft Sharepoint, Exchange and other services
-Mobility with Blackberry, Good and Softphones
-Web based administrator portal
-Web based user portal
CallTower’s Communications Service also includes all upgrades, patches, maintenance, secure back up and 24/7/365 monitoring of all hardware and software. Carrier and network management is also monitored and managed. CallTower maintains 24/7/365 US based customer service to respond to any of their client’s needs.
CallTower service can be initiated in 45 days of order, and can be scaled up or down per a clients needs. Price on a per user basis, the service is both predictable and scalable.
EVP of Marketing & Business Development