Denver, CO, August 13, 2008 --(PR.com
)-- PaySimple, the leading provider of SaaS (Software as a Service) on-demand electronic payment solutions for small businesses, today announced the launch of a new online customer training and support program. The series is designed to help both new and existing customers maximize their investment in PaySimple 2.0 by providing detailed training on the product's features and functionality. PaySimple support, training, and education programs are free of charge with unlimited access.
PaySimple understands that small business owners have very little time to ramp up and train on new systems. The updated customer support and training program, located at http://www.paysimple.com/support, helps customers get support and education quickly and effortlessly. The program now includes a “Top Questions” section, self-service applications, the ability to open a customer support case online, and downloadable “Quick Guides” for those who need just a short tutorial on a feature. PaySimple has also tripled the number of live training classes available. Class times vary and schedules can be accessed at www.paysimple.com/training.
“PaySimple is dedicated to providing our customers with the highest quality training and support services,” said Eric Remer, chief executive officer of PaySimple. “Our payment solutions are at the core of many of our customers’ operations, and our training and support team is dedicated to simplifying the lives of small business owners.”
Sales and Partnership Inquiries
Merchants and businesses interested in additional information can contact the PaySimple sales and business development team at 800.466.0992.
PaySimple creates platforms that simplify and empower the lives of small business owners. PaySimple provides an on-demand Software as a Service (SaaS) platform that enables small businesses to bill, collect, and manage their customer payments under one user-friendly system. The PaySimple solution includes: recurring billing, email invoicing, ACH direct-debit, credit card processing, e-check processing, EFT, online payments, and more. For more information please go to www.paysimple.com.