About VOC Systems
Helping hotels since 2008, VOC Systems (aka Voice of the Customer Systems) is a pioneer in the area of mid-experience guest comment reporting, an innovative method of capturing unique knowledge about individual guest needs, advice, ideas, compliments and trends – in real time, allowing hospitality organizations to respond and adapt quickly to fast changing, increasingly demanding customer and market conditions. VOC Systems' award-winning ExpressWay™ solution provides hotel managers with efficient and effective tools to improve guest satisfaction, make successful recoveries, motivate, coach and recognize employees and reap measurable financial returns. Based in Atlanta, VOC Systems has been implemented by some of the world’s most recognized hotel properties and brands. For more information, please visit www.vocsys.com.
- Private Company