Market Metrix Announces Annual 2011 Hospitality Index Results
Oberoi Hotels & Resorts Rated #1 in Guest Satisfaction for 2011. Rebounding Economy Boosts Customer Service Levels Across Industry - March 03, 2012
Peninsula Hotels Rated #1 in Guest Satisfaction for Q3 2011; Price Sensitivity of Guests on the Rise
Market Metrix Announces Third Quarter 2011 Hospitality Index Results - November 23, 2011
Market Metrix Opens Office in Barcelona to Serve Europe, Middle East, and Africa
EMEA hub will increase service for existing EMEA clients and expand sales efforts across the region for its world-class guest and employee feedback solutions. - October 22, 2011
Tropicana Las Vegas Resort and Casino Selects Market Metrix for Guest Feedback System
Newly Transformed Tropicana Las Vegas Delivers Personalized Guest Experiences - July 02, 2011
Market Metrix Announces First Quarter 2011 Hospitality Index Results
Guest satisfaction with hotels remained strong in the first quarter of 2011 (+1.1 to 84). All industry segments reported higher scores with Luxury Hotels (+2.5 to 88.5) and Economy Hotels (+1.6 to 80.5) posting the biggest gains. Among hotel brands, the highest customer satisfaction score was... - June 06, 2011
Market Metrix Announces Annual 2010 Hospitality Index Results
Sandals Resorts Rated #1 in Guest Satisfaction for 2010 - March 09, 2011
Market Metrix and SQInsight Partner: Cruise Lines Get a Total Guest Feedback Solution
Direct guest feedback combined with social media analytics provide 360 view of the guest experience - March 02, 2011
Tabcorp Enlists Market Metrix to Ensure a World–Class Entertainment Experience for Their Customers
One of the world’s largest publicly listed gambling companies focuses on customer satisfaction to succeed - March 02, 2011