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Knowlagent, Inc.

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Kerry Engle Wins the 2009 Jack Vaughan Jr. Human Services Award

On Thursday, November 12th, 2009, the Cobb Community Collaborative Policy Council on Homelessness (PCOH) honored Kerry Engle at the 16th annual Jack Vaughan, Jr. Human Services Award luncheon. The annual awards ceremony recognized nominees from local Cobb Co. businesses and nonprofit organizations. The Council presented Kerry Engle, volunteer at MUST Ministries, with the award for volunteerism.

Alpharetta, GA, November 19, 2009 --( Kerry works fulltime at Knowlagent, a software company located in Alpharetta, GA. Knowlagent fosters a culture of serving and encourages its employees to serve in their community. The company has also chosen to support the community through MUST Ministries.

Nominees were recognized for their dedication to working with or volunteering with the homeless or people at risk of being homeless, professionalism within the community, collaboration with others and involvement in the community. MUST Ministries nominated Kerry Engle for the work she’s done over the past 3 years in their homeless shelter.

Says Bob Milburn, Housing & Program Director at MUST Ministries, “Kerry is a volunteer who is always ready to accept any role that will make things run more smoothly. This past year Kerry accepted a Lead Volunteer role that gave her training responsibilities for new staff and volunteers in the shelter program.”

About Knowlagent
Over 200,000 agents and managers around the world use Knowlagent's ondemand call center agent management solutions every day. For 13 years, Knowlagent's software, which combines patented technology with a proven methodology, has been a driving force behind the success of many Fortune 500 sales, service and collections organizations. Knowlagent's simple, ondemand solutions for common agent management problems require no capital expenditures and are deployable in 30 days, enabling more companies to optimize their frontline performance faster and more affordably than ever before. For more information, call 888-566-9457 or visit them online at

Media Contact:
Lee Anne Wimberly

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Lee Anne Wimberly

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