Ottawa, Canada, November 20, 2009 --(PR.com
)-- NorthStar Utilities Solutions, a division of Harris Computer Systems, announced today that Douglas County Public Utility District No. 1, located in East Wenatchee, WA, has chosen NorthStar CIS for providing it's customers superior customer relations management and utility billing. The Douglas County PUD CIS project implementation includes NorthStar CIS, eCARE Customer Portal, eBilling, Executive Information System, eDocs and Reports Anywhere.
Douglas County PUD, is located in East Wenatchee, WA, in the north-central region of the state. The PUD provides its 18,000 customers with electric service, primarily generated from the PUD's Wells Hydroelectric Project. Wells has become the model for providing clean, efficient and reliable hydroelectric power in the northwest. This project boasts the most effective juvenile fish by-pass on the Columbia River and its operation funds several salmon and steelhead hatcheries. These days, power from Wells is amongst the most cost competitive in the nation, making the area attractive for new "high consumption" industry such as Data Centers.
Douglas County PUD also owns and operates a High Speed Broadband Network, called the Douglas County Community Network (DCCN), which allows customers in rural parts of the county to connect to Broadband Internet through several different local providers.
"After an extensive selection process, we felt that NorthStar provided the best combination of price, performance and customer service. We are very excited to partner with NorthStar for this project," said Zach Gormley, Douglas County PUD Auditor and CIS Projects Manager.
"Douglas County PUD was looking for a state-of-the-art solution that was easy to use and could seamlessly integrate with their utility enterprise systems. We are extremely excited about their selection and about adding Douglas County PUD as our ninth customer in the state of Washington," remarked Rob DiMurro, General Manager for NorthStar Utilities Solutions.
"We look forward to a long and productive relationship with Douglas County PUD," said Ken Hayes, Vice President of Sales and Marketing for NorthStar Utilities Solutions. "We are excited to help them continue to deliver on their long tradition of excellence and customer service."
About NorthStar Utilities Solutions:
NorthStar has been serving the utility market for more than 30 years. NorthStar provides utilities with integrated solutions for customer information and billing, financial management and meter data management. Our 200 customer in North American and the Caribbean, benefit from our solutions that let utilities manage their revenues, deliver superior customer service and improve efficiencies while reducing total cost of ownership.
For additional information contact:
Vice President of Sales and Marketing
NorthStar Utilities Solutions
A division of Harris Computer Systems
256-686-1278 or 256-642-6368
For more information on NorthStar Utilities Solutions and the NorthStar product suite please visit our website at www.northstarutilities.com.
About Harris Computer Systems:
Since 1976, Harris has focused on providing feature-rich and robust turnkey solutions to public power and water markets as well as all levels of local government throughout North America. Harris' focus is on creating long-term relationships with our customers and ensuring that we meet the changing needs of our customers over time. For further information on Harris Computer Systems, please visit our website at http://www.harriscomputer.com or call 888-847-7747.