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Knowlagent, Inc.

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Knowlagent Employees Provide a Day of Service to MUST Ministries

On Thursday, December 3, 2009, Knowlagent employees held a day of service at MUST Ministries, a homeless shelter and mentoring programs for men, women, and children, as well as day services for low/no income individuals and families in need, including food, clothing, medical, and financial assistance.

Atlanta, GA, December 07, 2009 --( Employee teams decorated the Shelter and Dining Room for Christmas, prepared and served a special holiday lunch on-site to 120 people, and provided those individuals who came to lunch as well as the Shelter residents with a gift bag containing gloves, socks, and a hat. To help prepare the meal, Knowlagent partnered with long-time business associate and friend, Rick Page and, together, roasted 200 lbs. of turkey.

Knowlagent and its employees have supported MUST Ministries throughout 2009. One day each quarter, employees prepared and served lunch on-site for 120+ people. In addition, Knowlagent provided 200 sack lunches for MUST to have on hand for residents who needed lunch during their workday.

In early July, Knowlagent’s support of MUST Ministries expanded to include not only paint and supplies but a day of painting the shelter so that it could accommodate additional people in need of housing.

In October, the company held a transportation drive where employees collected and delivered bikes, strollers, and money for bus tickets for shelter residents in need of transportation. Knowlagent also stocked the MUST food pantry with canned goods, peanut butter, jelly, and toiletries.

This latest service day wraps up a year of supporting MUST Ministries by Knowlagent and its employees.

“As the leader of this organization, it’s important to me that we have a culture of service. I’m proud that Knowlagent employees have embraced this service culture and have worked hard all year at doing just that,” says Knowlagent’s President & CEO, Matt McConnell.

About Knowlagent
Over 200,000 agents and managers around the world use Knowlagent's ondemand call center agent management solutions every day. For 13 years, Knowlagent's software, which combines patented technology with a proven methodology, has been a driving force behind the success of many Fortune 500 sales, service and collections organizations. Knowlagent's simple, ondemand solutions for common agent management problems require no capital expenditures and are deployable in 30 days, enabling more companies to optimize their frontline performance faster and more affordably than ever before. For more information, call 888-566-9457 or visit us online at

Media Contact:
Kerry Engle

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Kerry Engle

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