Exclusive Items and Guaranteed Returns Make Valuable Rewards for VIP Members at DHgate.com
One of the most notable features of the trading environment on DHgate.com, a leading China wholesale trading platform, is the focus on building long-term relationships between buyers and sellers. DHgate.com itself focuses on building relationships with its buyers, with two valuable new VIP services available to long-term, high purchase volume members.
The first new VIP service is the 7-Day Return Guarantee. Products with a 7-Day Return Guarantee can be found by ticking the corresponding filter box on the left hand side of any search results page. If VIP members are unhappy with the purchase, it can be returned for a refund or exchange to the seller as long as it is posted within 7 days of the receipt date and is unopened and unaltered. If the description was materially inaccurate, the return shipping cost will be refunded by DHgate.com also.
The second new VIP service is exclusive VIP items. These are only available for purchase by VIP members, and can be accessed by checking the VIP Items filter box on any search results page. These are among the highest-demand and most competitive products on the China wholesale trading platform, and often have substantial discounts on the normal price.
VIP members are determined by total cumulative, as well as ongoing purchase volumes. For example, buyers who make at least US$1,500 worth of purchases within a 60-day window become silver VIP members, and maintain that status if they make at least US$700 worth of purchases in each 90-day period after that.
"The VIP program endeavors to recognize the part that our longest-term customers play in DHgate.com's own success," said James He of the major China wholesale trading platform. "Many of these buyers have grown with the company, and also act as brand advocates to encourage others to try out the high margins and safe purchasing that is available at DHgate.com. We’re very happy to reward them in this way," Mr. He finished.
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DHgate.com is a leading online marketplace for the world’s small and medium size businesses and the largest China-based wholesale trading platform. Founded in 2004 by former Joyo.com CEO, Diane Wang, DHgate.com serves over 2.8 million registered buyers.