Lombard, IL, August 03, 2011 --(PR.com
)-- Stoneleigh Recovery Associates
has announced the installation of the Enterprise Edition of the Dial Connection Prospecting and Tele-Marketing System (DPTS); a complete solution for using computer-based telephony services for inbound and outbound call centers.
“The management of SRA has determined that the substantial investment it has made in the Enterprise Edition of the new Auto Dialer will ensure that the company’s IT systems provide our marketing, sales, customer service, collections and service bureau departments optimal handling of the multiple tasks involved in the day-to-day operations of each department," Mr. Michael Spiegel, VP, IT, for Stoneleigh Recovery Associates, said today.
Mr. Spiegel continues, “We have many vertical market solutions including a Mortgage, Collections, Fund Raising and Appointment Scheduling Packages. This new edition uses a very flexible campaign structure, which allows SRA’s administrators the ability to create campaigns that automate many types of business activities including automated importing. Due to a unique staging feature of the system, our administrators can easily import, activate and deactivate lists without interfering with production. Overall, it’s a great enhancement to our IT capabilities."
Stoneleigh Recovery Associates, LLC, was founded in 2007 with a principal focus on Primary Credit Card Collection. Stoneleigh Recovery Associates leverages state-of-the-art technology and a commitment to superior performance to provide their clients with professional, efficient and high-return debt recovery services.