Reissource, LLC
Reissource, LLC

Simon Cooper, President of The Ritz-Carlton Organization, Talks About Brand Integrity on The CEO Show with Robert Reiss

Ridgefield, CT, December 01, 2007 --( Simon Cooper, President of The Ritz-Carlton Company, talks on the CEO Show with Robert Reiss about the business model that leads to the exceptional customer experience and the contribution made by its corporate culture. Cooper and Reiss discuss brand integrity, the use of metrics for business improvement, and empowering employees. The Show airs on Sunday, December 2nd 2007 at 9 pm E.S.T.

Cooper describes the primary components of the Ritz-Carlton business model and the vision that has led the organization to go beyond being solely a hotel company. He explains how creating a business culture is a long term endeavor built on trust.

The Ritz-Carlton organization, currently comprised of over 60 hotels worldwide with 32,000 employees, is growing at double digit rates. Ritz-Carlton also offers luxury residential condominiums and innovative fractional home ownerships at select locations. More information can be found at the website:

Simon Cooper’s interview will directly follow Robert Reiss’s interview with Howard Lester, CEO Williams-Sonoma. For podcasts of recent CEO Show interviews, and radio station listings go to:


Contact: Robert Reiss 203 894 9400,

Hosted by Robert Reiss, The CEO Show with Robert Reiss, is now available in 35 cities across the USA syndicated by the Business Talk Radio Network and by the Lifestyle Talk Radio Network. Broadcast markets include: Atlanta, Boston, Columbus, Greenwich, Houston, Las Vegas, San Diego, Spokane and West Palm Beach.

To find stations broadcasting the show, to see a list of guests and to listen to recent interviews, go to:
Contact: Robert Reiss 203 894 9400.
Reissource, LLC
Robert Reiss
Cell phone: 203-894-9400