Norristown, PA, September 12, 2015 --(PR.com
)-- WEBTEXT announced today that it has successfully brought on line a new messaging gateway in Austin, Texas using its proprietary modular architecture. Deployed last month, this latest expansion provides for increased redundancy and is a significant increase in SMS and MMS message capacity available to U.S. customers.
“We’re very excited about our Austin node,” said AJ Cahill, WEBTEXT CEO. “It’s part of WEBTEXT’s commitment to our growing U.S. enterprise customer base and ensures sensitive personal data, such as financial or medical information, never leaves the U.S. It increases our capacity to support enterprises running Avaya or Cisco contact centers and allows us offer a new level of customer experience via SMS & MMS Messaging.”
WEBTEXT's latest addition to its global messaging platform, in Austin, is its second node in the US, joining the existing Ashburn, VA based node. WEBTEXT plans to further expand its messaging network with additional nodes in Canada, Europe and Asia by year end.
WEBTEXT is the only messaging provider that can connect every Avaya or Cisco contact center and related business system to customers’ cell phones. WEBTEXT uses proprietary applications and a network of global messaging gateways to deliver rich mobile messaging that transforms customer journeys and creates a new customer experience enabling more customers to be handled in their preferred channel with their preferred device. WEBTEXT messaging is easy to deploy and allows customers to keep their existing voice provider. WEBTEXT customers include government agencies, Fortune 500, Ivy League, as well as large and small enterprise.