Join WCA and Explore Generational Differences to Increase Communication, Connection, Employee & Client Retention

Oshkosh, WI, September 09, 2016 --(PR.com)-- Businesses are faced with an exciting and yet complex challenge of having multiple generations in the workplace at one time. Each generation brings with it different values, skill sets, and perspective on what “work ethic” and “loyalty” mean. When our views differ, conflict is often not far behind. When conflict is present, you are not fully engaged in your role and are likely actively seeking the next “opportunity” somewhere else. The same can be true when clients don’t feel you connect to them and understand what is most important to them. They too might choose another company to work with—whom they do feel more connected to. Vast amounts of knowledge and expertise exists within each generation, yet if left untapped, your company is left with a competitive disadvantage. Karrie will unlock the secrets to understanding each generation and show you how to communicate more effectively, increasing trust, sharing of knowledge and both employee and client retention.

This Event will be held on October 12, 2016 starting at 9:00 AM Central Time. To register online, visit http://www.wcacredit.org. For more information or to register, contact The Business Credit Management Association Wisconsin at 262-827-2880, Ext. 221