Orland, CA, November 08, 2016 --(PR.com
)-- There is a company in Northern California that is launching a division to provide definitive, correct information on practically any current telephone or communication headset. HeadsetsPlus.com is providing the industry with some transparency when it comes the performance and compatibility of any communication headset by launching their new Headsets Helpline.
This may not sound like a big deal, until purchasing a headset, then quickly getting lost in the depths of professional grade vs consumer grade, conflicting reviews, and a distinct lack of compatibility information. When a consumer has an issue with a headset they have purchased, the standard procedure for the store or online vendor is to simply refer the consumer to the headphone company. So until now, there hasn't been one central place for information about headset compatibility.
The first goal of the Headsets Helpline is not to refer consumer questions to the manufacturer. They also pledge to answer any question consumers may have about any brand or model of headset whether purchased from them or elsewhere, to ensure the right headset every time. They have launched the Headsets Helpline because ultimately they are frustrated with competitors providing no customer service with their headsets and other communication products. These frustrated customers eventually find Headsets Plus to fix their issues, but they would rather the customers find the correct advice and information to begin with. They are confident the the Headsets Helpline will assist headset consumers across the industry, while also setting them apart as an industry leader.
The majority of the problems experienced with headsets involve the very real differences between professional grade headsets and consumer grade headsets. Even though high quality suppliers like HeadsetsPlus.com do support every headset available on the market today, they typically only promote Professional Grade headsets to their customers. Why? There is a long list to answer that question.
Better Sound Quality: Professional Grade headsets typically offer more efficient noise cancellation, a clearer, higher quality microphone, along with high performance sound quality. With a consumer grade headset they will all sound differently to both the user and the person they’re talking with.
More Comfortable: Ergonomic design, user friendly technology, and user-friendly documentation are big features for professional grade headsets. They will typically fit better, especially when moving around the office, and they won't make ears or heads hurt over time. Consumer grade headsets aren't typically designed for enhanced comfort, they're designed to be cheap.
Longevity and Durability: Higher quality materials and longer replacement warrantees also come with professional grade headsets, while the consumer grade can't withstand being dropped, or the cords short out after a short time of use, the pro grade will live on. In addition, some of the newest consumer grade headsets come confusingly with batteries pre-installed, and these batteries cannot be changed, requiring headset replacement.
Better Compatibility: Getting the professional grade headset that works easily with a particular phone system is easier than consumer grade simply because the professional grade headsets are designed to be more compatible with a wider range of communication equipment, brands and models. Consumers have to be very careful to read the compatibility listed on the product packaging when considering consumer grade headsets.
And then of course there's getting what’s paid for: If a consumer considering buying a consumer grade headset for $39.95 at one of the big box stores like WalMart, Target, or even Amazon, they have little to no control over sound quality, comfort, durability, or compatibility. They have to juggle how much to pay with the features that they like the best. They may all claim they provide all these things listed above, but they don't. Consumers ultimately simply getting what’s paid for.
That's not to say that professional grade headsets are too expensive, far from it. Consumers are simply advised to weigh their needs for high quality vs disposable when it comes to the headset industry.
When deciding to purchase either a Professional Grade Headset or a Consumer Grade Headset from Plantronics or Jabra, or other telephone headset brands like Logitec, LG, Panasonic, VTin, Voistec (VTech), Savi, Sennheiser, Samsung, Apple or PolyCom, the Headsets Helpline is there to help. The Headsets Plus website, www.headsetsplus.com offers consumers the Headsets Helpline to answer all the quality and compatibility questions they may have about any consumer grade or professional grade headset, from anywhere. It's an excellent first stop online for consumers to make when considering the purchase of a telephone headset.