Biztech Launches SaaS Based Integration Solution for Magento & SugarCRM

Ahmedabad, India, November 10, 2016 --( Biztech IT Consultancy, the Ahmedabad based IT solutions company recently launched a SaaS based Magento SugarCRM Integration solution to integrate Magento with SugarCRM. The integration promises to offer the benefits of efficient customer relationship management (CRM) for ecommerce businesses. It provides synchronization functionality for vital processes like updated customer’s information, category updates, product attributes, order status, system settings, and new orders.

The CEO of Biztech, Mr Maulik Shah, says that “Typical business requirements have been taken care of while developing the product. Our SaaS based Magento SugarCRM Integration solution aims at improving the conversion rates of e-commerce businesses by analyzing customer behavior and enhancing buyer-seller relationship. The Biztech Gateway will act as a tool between the CRM and Magento of the business and will be able to retain data from both the systems in case of any data loss for whatever reasons.”

Magento is undeniably one of the best and popular ecommerce platforms with advanced flexibility and functionality. Integrating it to a robust CRM like SugarCRM can result in various benefits including multi channel marketing, syncing the inventory with the CRM enabling cross selling and upselling, comprehensive knowledge of consumer interests and activities, and convenient order process. Integrating SugarCRM to the central platform also ensures quick response to customer issues and complaints.

Keeping in view the above advantages of integrating Magento and SugarCRM, the product seems to be promising with all the additional features on offer. Magento SugarCRM integration follows ‘bi-directional’ synchronization and few single synchronizations of module. The modules for integrations include customer, category, product, and quote. More modules can be customized according to customer requirements. Integration of both the platforms will enable the data altered in the Magento store to be reflected in the SugarCRM without duplication with two way synchronization.

While Magento is an ecommerce technology with unparalleled functionality, SugarCRM is also one of the most popular CRM solutions popular for its great competence and control over business sales pipelines. Both of them can be customized to align according to requirements, providing unprecedented flexibility to the organizations using them.

Two versions of the product are available, one is "professional," that meets all the basic needs of a ecommerce, the other is "ultimate," which has some special provisions on offer including customer mapping, product mapping, quick email support, etc. The integration solution has integrated two most efficient players of their respective genres to facilitate flawless data synchronization.

You can find all details about the solution here:

About Biztech IT Consultancy

Biztech is a decade old company providing innovative digital IT solutions to SMEs and enterprises globally. Based in Ahmedabad, India, they moved into the product space 4 years ago and now, with 100 plus custom made products and over 5000 product installations for E-Commerce, CRM, ERP and CMS technologies, Biztech is a trusted name in the world of extensions and plugins, with a number of bestselling Magento extensions and exclusive apps for SugarCRM and SuiteCRM.
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Maulik Shah