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Discovery Benefits Enhances Client Platform Experience

Discovery Benefits Enhances Client Platform Experience
Fargo, ND, September 14, 2018 --( Discovery Benefits, a technology innovator and third-party administrator of employee benefits, recently released an enhanced, more intuitive user experience through LEAP™ by Discovery Benefits to make it easier for clients and consultants to navigate the platform.

The modernized design improves the usability of LEAP™ and streamlines the experience to save clients time. Discovery Benefits originally released LEAP™ in October 2014 to give clients and consultants added transparency, guided setup tools and a single point of access for all administration.

Discovery Benefits is an innovator as the first third-party administrator to release this client-level capability. The platform has expanded over the years with built-in apps such as Discovery Answers™, which is a case management and knowledgebase solution, and Discovery Analytics, which provides clients with valuable insight and trends.

The upgraded LEAP™ is the latest in effort in Discovery Benefits’ continuous pursuit to provide clients and consultants with innovative technology solutions to improve administration and access to benefits and COBRA.

The new look and feel were based on feedback from clients and consultants who access LEAP™ on a daily basis to improve the guided setup experience and to make it easier to find key information concerning plan administration and participation. “These latest enhancements show we listen to our client and consultant network as their feedback drives a more positive experience with us,” said Discovery Benefits Senior Vice President of Service Delivery Amy Perrin.

LEAP™ is now an essential online platform for clients and consultants with more than 50,000 registered users.

“We pride ourselves on providing the best experience, and that experience is built on technology, automation, integration and extraordinary customer service,” said Discovery Benefits Senior Vice President of Software Solutions and Systems Kelly Hockett. “The enhancement to LEAP™ is just the latest step we’ve taken to make benefits and COBRA administration less time-consuming, more efficient and more comprehensive for our clients.”

Discovery Benefits is a national leader in employee benefits administration founded in 1987. The company provides administration of health savings accounts, flexible benefits, COBRA, commuter benefits and health reimbursement arrangements and has a presence in all 50 states. Its mission is transforming the complexity of employee benefits administration with innovative solutions and extraordinary customer service delivered by empowered and knowledgeable employees. Discovery Benefits has been awarded Business Insurance’s Best Places to Work for eight consecutive years and has been ranked on Inc. 5000’s list of fastest-growing private companies in America for the past six years. The company’s offices are located in Fargo, N.D. and Brookings, S.D.
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Discovery Benefits
Abby Boggs-Johnson

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