Online Auto Insurance Highlights Important Ways to Evaluate a Carrier

Checking resources like consumer-complaint reports can help ensure that policyholders will be satisfied with their coverage providers.

Portland, OR, March 21, 2011 --(PR.com)-- Things like a recent report from the National Association of Insurance Commissioners (NAIC) showing that auto coverage is the topic of about 1 in 3 complaints to insurance regulators highlight the fact that there are many more aspects beyond price to take into consideration when choosing a provider. In the newest FAQ from OnlineAutoInsurance.com, the writers outline some of the most important aspects, like complaint history.

Going with the best-priced coverage provider does not necessarily mean that the policyholder will be getting the best auto insurance coverage. Although price may be chief in a shopper’s mind, the statistics reflected in the NAIC report show that consumers frequently become dissatisfied with the claims and customer-service practices of the providers that they end up choosing.

But regulators have been publishing new editions of an important resource for consumers wishing to research the service record of a provider: consumer-complaint reports. These reports are compiled by state regulators based on the grievances filed with their departments. For each major insurance provider in the state, they weigh the amount of complaints with the total number of premiums written in order to provide a snapshot of how frequently legitimate disputes were filed against each. Consumers can use this report to compare the records of insurers side by side.

Source: http://insurance.oregon.gov/publications/consumer/2311-09.pdf

Complaints filed against insurers are most frequently about the claims handling process. The three largest reasons for complaints are delays, denials and dissatisfaction with settlement size.

To learn more about this and other coverage issues, readers can go to http://www.onlineautoinsurance.com/learn/which-company-has-best-auto-insurance.htm where visitors will find informative resource pages as well as a quote-comparison generator that can be used to track down the best prices for financial protection.

Visitors can access the full FAQ by following the “Questions” link located at the top of any page on the site.

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Contact
Online Auto Insurance
Benjamin Zitney
909-784-2475
http://www.onlineautoinsurance.com/
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