Macrosoft CCM Best Practices Survey Results 2021 – AI Users vs. Non-AI Users
This Part 2 of the survey results, takes a deeper dive into two sub-populations of respondents: those that ranked AI usage in their CCM program as already well established versus those that did not. - August 19, 2021
Survey Report: Conversational Analytics Industry Best Practices
Macrosoft conducted an industry best practices survey during the first two weeks of March 2021. 569 individuals participated in the 20-question survey. - July 03, 2021
Customer Communications Management (CCM) Best Practices Technology Survey Results
Macrosoft conducted a Customer Communications Management (CCM) best practices survey during March 2021. 584 people participated in the 21-question on-line survey. Survey results show an industry in flux, with sharp opinion differences concerning the role of CCM applications in the present technology world. - June 04, 2021
Survey Report: Visual FoxPro Technology Best Practices in 2021
Macrosoft Inc. conducted an industry best practices survey during March 2021. 366 individuals participated in the 21-question on-line survey. Based on the broad participation it is believed that the results are highly accurate and represent a significant portion of the industry. - May 27, 2021
Macrosoft Announces that the Alphabet has Sufficient Letters, but Books Will Soon Require Three More Numbers
Macrosoft, a leading-edge software design and development organization, today announced the formation of its ISBN-13 Project Team. With less than six months to go, this team is dedicated to helping companies linked to the book industry’s supply chain to convert their systems to the new 13... - June 21, 2006
Macrosoft Releases Results of Survey on Utilities’ Restoration Practices
Develops a unique software tool to efficiently manage resources during large scale outages. - June 01, 2006