Houston, TX, June 30, 2010 --(PR.com
)-- Presensoft Inc., the award winning IM Hosted Services provider, today announced integration of the IM Policy Manager, a cloud based compliance and audit reporting application, with Salesforce.com. The IM Policy Manager for Salesforce.com fully integrates work related IM conversations with the Salesforce.com pages for Contact and Lead Activity History. For the first time, employees who make use of public or enterprise IM to communicate with partners, prospects and customers no longer have cut-and-paste or completely retype conversations in Salesforce.com.
“Presensoft is the very first to extend the benefits of IM compliance to improve productivity and accuracy for Salesforce.com customers. Our technical support staff lives in public IM and is reporting major time savings and improved job satisfaction. We plan to help customers achieve similar results, requiring no hardware and a simple online setup process,” says David Pulaski, CEO of Presensoft. “Our hosted services model works well with Salesforce.com customers’ desire to drive IT costs out of the business while improving productivity for every employee, even those working at home or on the road with office PCs.”
“This new solution from Presensoft ensures authorized IM conversations are automatically captured and recorded in Salesforce.com,” says Walter Rogers, CEO of Baker Communications, a worldwide leader in Salesforce.com training and services. “I can’t tell you how frustrating it is for employees to have to retype an exact conversation they created just minutes earlier. In many cases they simply won’t do it and the correspondence is lost forever. We are thrilled to make this a part of our core offering to all of our Salesforce.com customers.”
Automatically Link IM Conversations with Salesforce.com
Call Up of Contacts & Leads with IM Window Opens
No Gateway Required
Introductory rates are $15 per month per user and $100 per month for Presensoft IM Hosting Services with enterprise pricing available. You can find more Information about the Presensoft IM Policy Manager for Salesforce.com by calling (713) 493-0108 x2 or clicking the following link http://presensoft.com/salesforce.html
About Presensoft Inc.
Presensoft Inc. is a leading provider of IM management solutions which has offered the most advanced technology available to meet IM security, archiving and compliance needs for over seven years. Presensoft’s versatile solution logs IM for in-house records and legal compliance, while encrypting information to protect sensitive data. Presensoft Inc. enables sales, support, marketing and trading executives to profit from presence-based technology. Learn more about Presensoft at www.presensoft.com
About Baker Communications
Baker Communications is one of the fastest growing Performance Improvement companies in the world, providing products and services to improve productivity in seven core areas: Sales and Marketing, CRM, Management, Negotiations, Presentations, Customer Service, and Time Management. We serve over 1,000 corporate clients per year, including 50% of the Fortune 500. Learn more about Baker Communications at http://bakercommunications.com/