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DeWayne Goodman of Love Bottling Company Receives the “Make the Customer Look Good” Recognition from CS3 Technology

Make the Customer Look Good behavior focuses on giving credit to those who deserve it and never taking credit falsely

Tulsa, OK, July 09, 2012 --( DeWayne Goodman, Human Resource and Safety Director at Love Bottling Company, has been recognized by CS3 Technology as the recipient of their Essential Behavior program for “Make the Customer Look Good.” In DeWayne’s case, the customers are his coworkers. The “Make the Customer Look Good” behavior is defined by always passing credit to those who deserve it and never taking credit falsely.

Love Bottling Company began an implementation of Sage HRMS in the summer of 2011. DeWayne Goodman and Cindy Smith were the team leaders for the project. Unfortunately, DeWayne had to be on an unexpected medical leave for several months during the initial implementation. When DeWayne returned to the office, the project had continued successfully and DeWayne was easily brought up to speed. Love Bottling Company has a fully implemented human resources and payroll system.

“As part of our project, we conduct a closing meeting to discuss the process, open tasks, what went well and where we could improve,” said CS3 Technology’s senior sales consultant Chris Luttrell on her nomination form. “During this meeting, although DeWayne was the designated project manager and point person, he made it very clear that this project was a success due to his project team members, passing all the credit on to them, and taking none for himself. Additionally, when we first notified DeWayne he was the recipient of this recognition, he turned us down, not wanting to take credit for something that was a team effort. DeWayne is diplomatic, praises his team and continuously displays the attributes of a great manager.”

“Frankly, I was a little embarrassed to be singled out by this recognition, I feel that my co-workers carried the weight during this project,” said DeWayne, who has been with Love Bottling Company for 32 years. “I appreciate the people who I work with. We are a small company and all work together for the good of the company. We appreciate the help and guidance we receive from CS3 Technology to help continually improve our processes.”

Love Bottling Company is a bottling company located in Muskogee, OK. Founded in 1919, it is a third-generation family-owned business. Today, Love Bottling Company distributes numerous beverages from soft drinks including Coca-Cola, Dr Pepper, and assortment of other brands. They also distribute water, coffee, teas, and energy drinks such as Xyience. The Company has also branched out a new addition of salty snacks under the Golden Flake brand. More information can be found at

CS3 Technology, a professional knowledge firm specializing in the sales, installation, and support of ERP and HRMS solutions, hosts the “18 Essential Behavior” program. The program stems from CS3 Technology’s internal commitment to hiring people who exhibit a series of 18 essential behaviors, such as “Be Authentic,” “Communicate,” and “Protect Your Integrity.” The program has been rolled out to include the recognition of customers. Each month, a video highlighting one behavior is featured on CS3 Technology’s website. Clients and CS3 Technology employees have the opportunity to nominate customers and the CS3 Technology selects the recipient. Next month’s featured behavior is “Take Administrative Tasks Seriously.”

For more details on the Essential Behaviors program along with current videos and award recipients, please visit

About CS3 Technology
CS3 Technology offers complete business management consulting services to companies wanting to increase internal efficiencies through proven technology applications. CS3’s two-pronged approach features up front due diligence ensuring a proper recommendation and a detailed methodology ensuring a successful implementation. CS3’s background spans several decades of experience centered on accounting processes, tax compliance, employee benefits, payroll, human resources and information technology. Our consultants have a shared skill set of relevant experience spanning the accounting, distribution, professional services and manufacturing industries along with product expertise. CS3 has selected to work with products developed by Sage. Most recently CS3 has been recognized with the elite President’s Circle recognition from Sage and recognized nationally as a Technology Pacesetter. CS3 is committed to maintaining the highest ethical standards and professional growth through its active involvement in the American Institute of CPAs, the Information Technology Alliance, the Sage Software Leadership Academy’s Alumni Association, the HRMS Group and the Oklahoma Society of CPAs. For more information please visit
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CS3 Technology
Gary Crouch

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