Houston, TX, September 20, 2007 --(PR.com
)-- WebsiteAlive, a leading live chat software provider announced its latest version of AliveChat 4 is fully compatible with Apple Mac OS/X. Now, Mac users can run live chat for sales and support straight from their Safari browser.
The AliveChat Mac Component – an industry first, allows users to run AliveChat from the Mac OS/X Dock. This component allows users to run AliveChat without logging in from WebsiteAlive.com’s web site. WebsiteAlive CEO and Founder Dustin Yu stated, “In the past 2 years we’ve seen an explosion of MacBooks, iPods, iPhones, and various devices as Apple continues to gain market share simultaneously in multiple markets. Many Apple users I’ve spoken to constantly tell me they feel underserved when it comes to software availability. Everything is made for PCs, and any attempt for a Mac version has resulted in an unusable, feature lacking app. In the very beginning of WebsiteAlive, we opted for an entirely web-based platform when the competition was developing for Windows only (with Windows Executables). Now, we have a full, feature-rich web application which leverages the latest in AJAX technology to give the user an experience which rivals desktop software, and at the same time is compatible across all browser and operating systems (such as IE, Safari, Firefox, Mac, Windows, and Linux). It’s a full-fledged core application, not a web-based piece made separately. Now, almost anyone can connect to AliveChat without installing a single program on their computer.”
Cross-platform and cross-browser compatibility not only ensures that your sales and support team can use the computer of their choice, but so can your customers. This translates to more sales and wider support availability.
WebsiteAlive is a live chat support solution which provides an instant, real time communication platform via chat between company support representatives and their customers. AliveChat works on any computer with a standard web browser and internet connection to reduce support costs, phone calls, and increase customer satisfaction. For more information about WebsiteAlive, please visit www.websitealive.com
Contact: Adam J. Stass, Business Development at: firstname.lastname@example.org