Metropolis Technologies and PhoneSuite Announce Interoperability for Hospitality

The two solutions provide synergy for hotels looking for scalable telecom solutions that generate revenue, reduce costs, and streamline operations by integrating the best in VoIP technology with advanced call accounting and telemanagement.

Fort Lauderdale, FL, June 19, 2014 --( Metropolis Technologies, a leading provider of call accounting and telemanagment solutions, is pleased to announce that PhoneSuite, a leading provider of voice communication solutions for the hospitality industry, has completed interoperability testing of Metropolis’ ProfitWatch Call Accounting solution with their Voiceware and Series II V.IP PBX solutions.

ProfitWatch Call Accounting is a robust solution that enables hotels to easily bill back guest calls to improve their revenue as well as reduce telecom costs, identify toll fraud, track trunk line use and reduce liability with emergency call alerts via screen pop-up, email, and text message notifications.

"PhoneSuite is committed to excellence in the hospitality market, and Metropolis is very pleased to offer our solutions as a compliment to their high-quality, cost-efficient VoIP technology,” explains Sharon Harry, Director of Marketing for Metropolis. “Today’s hospitality customers need more from their telemanagement applications than just call accounting, and the latest releases of ProfitWatch help them to identify new ways to generate revenue and reduce costs by gaining insight into the calling trends of their guests and employees.”

PhoneSuite’s Voiceware solutions are a pure VoIP and fully SIP compliant solution designed specifically for hotels, but remain compatible with standard analog guest room phones. The feature-rich technology allows hospitality users to lower their operating costs, improve customer service, and capture the guests attention with powerful administrative features and guest interaction capabilities.

“We are delighted to add Metropolis Technologies’ ProfitWatch to our growing list of interoperability certified partners. Their long time presence in the upscale and luxury sectors of the hotel call accounting market is a testament to both their company and their product. The simple interface offers a powerful combined solution that rivals top of the line solutions from other vendors,” said Frank Melville, President of PhoneSuite. “We’ve known Metropolis for years and have been looking forward to offering a product at this level, and to making this announcement, for some time.”

To learn more about PhoneSuite (booth 413) and Metropolis (booth 630) products, visit them at the HITEC Convention in Los Angeles, CA from June 23rd – June 26th, 2014.

About PhoneSuite:
For over 25 years, PhoneSuite has leveraged its expertise in communication technology to provide high-quality, low-power consuming products and is a preferred vendor many major hotel chains. PhoneSuite is dedicated to the design and manufacture of products exclusively for the hotel industry, and is proud to have installed more than 4,000 phone systems in properties ranging from B&B’s to 500-room upscale franchise hotels throughout the world. For more information, visit

About Metropolis Technologies, Inc.
Metropolis Technologies has provided leading telemanagement, call accounting, and 911 solutions for thousands of businesses in the US and across the globe since 1993. Their newest hospitality offerings, ProfitWatch SL and ProfitWatch XT for Multi-Site Properties, deliver hotels with next-generation call accounting technology and are conveniently available as on-premise or hosted product versions. To learn more about Metropolis, visit or follow Metropolis on LinkedIn, Twitter, and Facebook.
Metropolis Technologies, Inc.
Sharon Harry