Ecuador Freedom Awarded TripAdvisor Certificate of Excellence for Five Consecutive Years
The Certificate of Excellence Award Celebrates Excellence in Hospitality and is Given Only to Establishments That Consistently Achieve Great Traveler Reviews on TripAdvisor. Ecuador Freedom is the only South American Motorcycle Tour Operator to win this distinctive award.
The "Hall of Fame" was created to honor those businesses that have earned a Certificate of Excellence for five consecutive years. Winners include accommodations, eateries and attractions located all over the world that have continually delivered a superior customer experience.
"Winning the TripAdvisor Certificate of Excellence for five consecutive years is a remarkable feat. TripAdvisor is pleased to induct five-time award winners into the 'Hall of Fame,'" said Marc Charron President, TripAdvisor for Business. "By putting a spotlight on businesses that are focused on consistently delivering great service to customers, TripAdvisor not only helps drive an improvement to hospitality standards around the world, it also gives businesses both large and small the ability to shine and stand out from the competition."
When selecting Certificate of Excellence winners, TripAdvisor uses a proprietary algorithm to determine the honorees that takes into account the quality, quantity and recency of reviews and opinions submitted by travelers on TripAdvisor over a 12-month period as well as business's tenure and ranking on the Popularity Index on the site. To qualify, a business must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews and must have been listed on TripAdvisor for at least 12 months.
"There is no higher accolade than having happy customers," stated Court Rand, Owner and Lead Guide at the Quito-based motorcycle and 4x4 tour operator. "Since 2009, we've helped travelers of all price points live their dreams. Thousands of clients have trusted us for our award-winning customer service, authentic tours and knowledgeable and friendly staff. We offer group discounts, guaranteed best prices on rentals and the highest North American and European standards of quality and safety. We're extremely proud to have won this distinctive award and and to be the only South American motorcycle tour operator to hold it."
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