Toronto, Canada, July 23, 2008 --(PR.com
)-- Pulse Voice Inc., a leading provider of intelligent communications solutions for businesses, today announced it will enhance their service offering of Software as a Service as a Microsoft certified partner.
This enables pulse to provide speech enabled voice services based on Microsoft Office Communication Server (OCS). OCS can run self-service voice services developed using VoiceXML, hence providing easy integration and migration of any application developed on any open standard platform with minimal change. Microsoft Unified Communication is the foundation for Microsoft OCS (encompassing Instant Messaging - IM, Voice, Video and Data), and so works well within the IP Multimedia Subsystem (IMS) architecture.
Software as a Service has proven very successful with telecom carriers and service providers as they use SaaS vendors to speed the delivery of content and applications online.
“Microsoft is pleased that pulse is now offering innovative voice solutions using the Software as a Service model. Microsoft appreciates the value technology partners such as Pulse, can bring to customers and is committed to assisting technology partners,” said Lora Gernon, Director of Partner Group, Microsoft Canada Co.
According to Theva Markandaier, Chief Technology Officer (CTO), “Working with Microsoft and by adding OCS to our existing hosted services, creates real value for our customers and resellers as it offers businesses to cost effectively and quickly implement speech enabled self-service voice applications. The SaaS model alleviates the customer's burden of software maintenance, ongoing operation, and support."
Founded in 1996, pulse is one of the world’s leading providers of reliable and productive world-class communications solutions to the Network and Enterprise markets. pulse provides application solutions to all tier levels of carriers and service providers in the wireline and wireless space, while developing productivity and cost savings solutions for the global community.
With over 200 customers in over 40 countries, pulse is truly the heartbeat of voice communications. For more information, visit www.pulsevoice.com.