Oakland, CA, June 11, 2009 --(PR.com
)-- Activate, a leading provider of Enterprise self-service, provisioning and automation solutions, announced today that it has entered into its first ever global partnership with South Africa headquartered Dimension Data, the $4.5 B USD global provider of IT infrastructure services and solutions.
Under the terms of the agreement, Dimension Data will act as both a reseller and implementation partner for the Activate Solution in the Asia Pacific, Europe, the Middle East and Africa as well as the United States. “Activate is excited to have Dimension Data as our first Global Partner. Dimension Data’s global presence and strong services teams will allow Activate to reach markets faster. We believe that Dimension Data’s proven track record of assisting customers in managing their overall IT environment from Telephony and networking through to Microsoft Servers and Desktops will add significant value when implementing an Activate solution for Enterprise customers,” said Shaun Blackmore, CEO of Activate.
Activate empowers business users to perform common IT tasks which would normally require service-desk or specialist IT support. Through simple web-based interfaces, Activate enables end users to perform self-service functions such as setting up new users, provisioning hardware and software, resetting passwords and managing email lists. Activate works with Microsoft's Active Directory to control security and user access, and automate identity management within the enterprise environment. “Active Directory is a mission critical component in our clients’ environments and the seamless integration provided by Activate was a critical factor in our decision to enter into the partnership with Activate, “said Curt Wheadon, Dimension Data Global VP for Microsoft Solutions.
“In today’s economic client,” continues Wheadon, “clients are asking us to help them to do more with less – and the Activate Solution with its powerful integration with Microsoft AD is ideally suited to that task. With Activate we’re able to help clients automate their provisioning process while improving compliance, reducing costs and improving efficiency.”
By automating hundreds of daily administrative support tasks, Activate enables organizations to improve response times, reduce the backlog of work and free up IT resources for strategic projects, whilst ensuring compliance to corporate policy and controls. As a result of the improved provisioning processes, the organizations can also enjoy quick returns on investment as they can typically recover their investment within six months. Activate's modular design enables each organization to select the most appropriate functionality and implement a highly customized solution at its own speed and within days.
"We see tremendous business opportunities for both Activate and Dimension Data given the huge Microsoft install base. Moreover, with the increasing pressure for organizations to reduce cost without compromising security and compliance, Activate provides the ideal solution for clients looking to improve their provisioning processes," said Bruce Chamberlin, Business Development Manager of Activate.
Activate was started in New Zealand in March 2005, with offices in Auckland, New Zealand and San Francisco, USA and is an ISV focusing on automating and delegating IT processes to the business. Activate is being used by organizations ranging from 500 through to 23,000 users and in industries including Healthcare, Aviation, Military, Manufacturing and Retail. Organizations can expect to drastically improve service and reduce costs while improving security and compliance. http://www.activatelive.com
About Dimension Data
Dimension Data is a $ 4.5 bn specialist IT services and solution provider that helps clients plan, build, support and manage their IT infrastructures across networking, telephony, security, operating environments, data centre and contact centre technologies. Dimension Data employees 11,000 people in 40+ countries and services clients across all major industries, including financial services, telecommunications, healthcare, manufacturing, government and education.