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SkySparc Invests in Enhanced Outsourced Support Service


SkySparc, an independent solutions provider, has appointed TradeTech Consulting/Virtusa* veteran Daniel Alenius to lead its Outsourced Support business. The appointment is part of a multi-year investment program by SkySparc which has seen Outsourced Support demand grow rapidly in recent years, representing 40% of overall revenues in 2017.

Stockholm, Sweden, August 29, 2018 --(PR.com)-- Alenius, who joins SkySparc as Head of Outsourced Support, has more than 20 years’ experience in IT support services, including ten at TradeTech Consulting/Virtusa, where he built and led the firm’s multi-system Financial Systems Support function, serving a wide range of Nordic-based banks, financial institutions and corporates.

SkySparc’s Outsourced Support service provides clients with a flexible, responsive and cost-effective service based on the ITIL v3 framework for service delivery, covering both day-to-day support needs and longer-term, strategic projects. Users benefit from proactive surveillance of client applications as well as personal and highly responsive technical and functional application life cycle support. In 2017, SkySparc entered into its highest-ever number of Outsourced Support partnerships, based on strong demand across all market segments.

Thomas Bergqvist, Director, SkySparc, said, “I am delighted to strengthen our management team and our commitment to excellence in Outsource Support with the appointment of Daniel Alenius. His long experience in managing a successful support business will be hugely valuable as we broaden and develop our Outsourced Support business.”

* Note to Editors: Stockholm-headquartered TradeTech Consulting was acquired by Virtusa Corporation in 2014.
Contact Information
SkySparc
Cathrina Henriksen Cabrera
+33 6 289 874 24
Contact
www.skysparc.com

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