SkySparc Moves to 24/7 Service Model with New Sri Lanka Office

SkySparc, an independent solutions provider, is extending client support and project delivery to a 24/7 service model through the establishment of an office in Sri Lanka.

SkySparc Moves to 24/7 Service Model with New Sri Lanka Office
Stockholm, Sweden, December 02, 2021 --( This strategic initiative will enhance client value by increasing capacity across all aspects of SkySparc’s operations, including outsourced support, project delivery, research and development, and cloud-based services. SkySparc is already recruiting additional staff with a view to expanding the Colombo-based team early next year.

Daniel Alenius, head of outsourced support, SkySparc, said: “SkySparc’s ability to deliver outsourced support on a follow-the-sun basis will provide significant added value to clients in the Asia region and beyond. It will enable us to provide expert advice and support across all time zones, and even more rapid problem resolution.”

Joakim Wiener, CEO, SkySparc, said: “SkySparc has expanded its service offering and grown its revenue strongly again this year. Our new Sri Lanka facility represents an important strategic investment and a natural consequence of this success. Customer service has always been central to SkySparc’s philosophy and this announcement marks a new phase in that commitment.”
Cathrina Henriksen Cabrera
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