Costa Mesa, CA, August 07, 2010 --(PR.com
)-- US Direct Protect adds Chat Portal onto their website to assist customers with sales or customer service. Customers can now communicate with a live person directly on US Direct Protects website. The portal is active today for customers to use and will be available on CarServiceContract.com sometime next week. CarServiceContract.com is National Warranty Services Inc online quote division that launched last week.
Keri Smith, Head of Customer Service states "This is just another way that US Direct Protect tries to deliver top quality customer service. A customer can log onto our website and communicate to an agent matters regarding billing, claims, and much more without calling on the phone or waiting for an email response.
"It's also a quick way to shop for quotes. When a customer connects via chat and gives the agent there vehicle information, the agent can shop the top 6 carriers with our licensed software and deliver the best policy from an A rated Warranty Administrator at an affordable price."
National Warranty Service dba US Direct Protect has offices in Costa Mesa and Yorba Linda CA and is currently relocating a sales division to FL. They are a leading seller of Extended Auto Warranties
and Vehicle Service Contracts. US Direct Protect is a member of the Better Business Bureau and the Vehicle Protection Association.