Promero Changes the Rules for Call Center Software Consultant Engagements

Promero announces the industry's first one stop call center software service for businesses seeking call center software. Promero offers more than 14 call center software titles from leading call center software vendors. Compare, purchase, deploy and host from a leading single source, Promero.

Pompano Beach, FL, May 24, 2013 --( Promero, a leading reseller and hosting provider of call center and CRM software announced today that it will provide free consulting services for the call center industry. With more than 14 vendor titles in its portfolio, Promero provides valuable insights to clients when selecting a contact center solution. The unique value proposition is Promero’s ability to provide a ‘one stop shop’ solution with services that include sales, hosting, managed services and training. Promero offers best in class call center software products that will address the strategic, operational and technological requirements of clients from small-medium size to the global enterprise. Promero’s client list includes companies on Fortunes’ Most Admired Companies list.

"With the diverse number of call center solutions in market, it is easy for customers to get confused or frustrated. Promero offers a professional assessment of a company’s call center and customer care requirements," stated Gregg Troyanowski, president of Promero. "Promero eliminates the clutter and FUD (fear-uncertainty-doubt). Clients receive a comprehensive comparative report that evaluates solutions from the industry’s most deployed solutions from the most established vendors. Promero details delivery options and TCO analysis that enables the technical team and senior executives the ability to make an informed decision."

About Promero
Founded in 2001, Promero is a leading business consultant and software provider of contact center solutions. Together with its partners, Promero provides innovative technology, strength, stability, comprehensive consultation, implementation and support. Promero is a Worldwide Oracle Gold Partner for Siebel CRM and Contact Center Anywhere, Aspect Partner and Salesforce AppExchange Partner. Promero is an authorized reseller of Oracle, Aspect, Vocalcom HermesNet, Pipkins Vantage Point, Monet Workforce Management software, RiverStar CE Suite, IEX Channel TotalView Work Force Management, Verint Impact 360 Work Force Optimization, Voxeo Voice Recognition and Peak10 Reseller for data center services. Visit the Promero website at Promero headquarters is located in Pompano, Florida. Telephone: 954-935-8800. Toll free 888-204-0822.
Lisa Martinez