Discovery Benefits Receives Global Award for Excellence in Business Transformation

Third-party employee benefits administrator honored for its innovative solutions

Discovery Benefits Receives Global Award for Excellence in Business Transformation
Fargo, ND, December 13, 2018 --( Discovery Benefits, an industry-leading administrator of Health Savings Accounts, Flexible Spending Accounts, Health Reimbursement Arrangements, Commuter Benefits and COBRA, was among the recipients of the Workflow Management Coalition (WfMC) Global Awards for Excellence in Business Transformation.

The Global Awards for Excellence in Business Transformation, which are jointly sponsored by WfMC and Business Process Management (BPM), recognize user organizations that have excelled in implementing innovative business solutions to meet strategic business objectives.

“Taking a holistic, enterprise approach to information management has helped us break down data silos, eliminate IT sprawl and gain greater control of our clients’ information to offer the best services possible to our customers,” said Dean Johnson, OnBase manager at Discovery Benefits. “Our OnBase case management solutions have allowed us to increase the volume of output and compete against third-party administrators of all sizes.”

OnBase is an information platform built by Hyland, used for managing content, processes and cases deployed on-premises or in the Hyland Cloud.

Discovery Benefits has built a number of case-driven applications to create a more efficient experience for employees, clients, consultants and participants, including:

· An easy-to-use online account for more than 12,000 clients.
· Claims solutions that help process nearly 15,000 claims per day.
· Simplified paperwork for new clients with DocuSign integration.
· Innovative integrations to enhance customer service, with easy tracking of a variety of client communications.

The WfMC, founded in 1993, is a nonprofit, international organization of workflow vendors, users, analytics and university/research groups. The WfMC’s mission is to promote and develop the use of BPM and workflow through the establishment of stands for software terminology, interoperability and connectivity between workflow products.

BPM is a leading source for news, research and online forums on business process management.

A Global Awards panel of 23 judges assessed submissions using 15 distinct evaluation factors within the criteria of innovation, implementation and impact.

Discovery Benefits is a national leader in employee benefits administration founded in 1987. The company provides administration of health savings accounts, flexible benefits, COBRA, commuter benefits and health reimbursement arrangements and has a presence in all 50 states. Its mission is transforming the complexity of employee benefits administration with innovative solutions and extraordinary customer service delivered by empowered and knowledgeable employees. Discovery Benefits has been awarded Business Insurance’s Best Places to Work for nine consecutive years and has been ranked on Inc. 5000’s list of fastest-growing private companies in America for the past six years. The company’s offices are located in Fargo, N.D. and Brookings, S.D.
Discovery Benefits
Abby Boggs-Johnson