CloudCherry's Predictive Analytics Enhancements Give Companies the Customer Experience Edge
Improvements increase speed and accuracy of customer feedback analysis at scale - February 17, 2018
CloudCherry Welcomes Customer Experience Expert Deborah Eastman as Director on Board
Deborah will bring her expertise to help the organization extend their reach into new markets. - December 11, 2017
Teachers Credit Union partners with CloudCherry to Enhance Member Experiences
Indiana’s leading credit union takes strides to improve member experience with CloudCherry’s omni-channel Voice of Member platform. - November 21, 2017
CloudCherry Listed in Gartner's 2017 Market Guide for Voice-of-the-Customer Solutions
CloudCherry announces new partnership with Teacher's Credit Union, significant product updates, and being listed by Gartner. - November 17, 2017
CloudCherry Adds Customer Effort Score to Its VOC Platform; Helps Organizations Track and Improve Service Efficiency
Customer Experience Management platform CloudCherry now enables consumer-facing organizations to track their Customer Effort Score - a widely-used customer loyalty metric. The metric helps organizations enhance service efficiency by enabling them to identify and eliminate areas that cause increased customer effort, and in turn, poor customer experience. - May 30, 2017
University of Essex Selects CloudCherry to Manage and Enhance Student Experience
CloudCherry helps University of Essex to understand and improve student experience at on-campus food outlets and sports centres. - April 29, 2017
Customer Experience Management Platform CloudCherry Chooses Angular 2; Adds Cutting-Edge Technology to Its Front-End Framework
Customer Experience Management platform CloudCherry has chosen Angular 2 as its front-end web framework. The framework enables seamless customization of its customer experience product in order to stay on top of brands’ evolving needs. - March 25, 2017
Healthcare Provider Nova IVI Fertility Improves Patient Satisfaction with CloudCherry
Nova IVI Fertility powers Patient Satisfaction with Customer Experience Management Platform CloudCherry. - March 02, 2017
Credit Union Desert Schools Puts Voice of Customer in the Forefront; Signs Up with Customer Experience Platform CloudCherry
Arizona-based Credit Union, Desert Schools, signs up with Real-time and Omni-channel Customer Experience Management platform, CloudCherry to bolster its overall member experience strategy. - February 02, 2017
CloudCherry Now Offers Text-Based Customer Sentiment Analysis; Uses IBM Watson, Microsoft Azure ML
Real-time and Omni-channel Customer Experience Management platform CloudCherry uses IBM Watson and Microsoft Azure to improve the accuracy and contextual relevance of its own Text Analytics platform. Although more and more Businesses are turning to text analytics as a means to analyse customer... - January 22, 2017
CloudCherry Releasing Advanced Text Analytics to Its Customer Experience Management Platform
Customer experience management platform CloudCherry is soon to launch Advanced Text Analytics to interpret the sentiment behind consumer comments. - March 03, 2016
CloudCherry Customer Experience Platform Signs Up Alyasra Fashion, Extending Its Reach in the Middle East Region
Customer Experience Management platform CloudCherry has signed up retailer Alyasra Fashion to continue its expansion into the Middle East market. - February 18, 2016
CloudCherry Introduces Gamification of Customer Feedback
Customer experience platform CloudCherry has integrated gamification features into its feedback app in order to make the feedback process engaging. - February 05, 2016
Super Speciality Eye Hospital Narayana Nethralaya Ropes in CloudCherry to Improve Patient Experience
Customer Experience Management platform CloudCherry has enabled super-speciality eye hospital Narayana Nethralaya to improve its patient experience. - January 24, 2016
Future Lifestyle Signs Up with Cloudcherry CEM Software to Create a Delightful Customer Experience
Central, the multi-brand fashion department store from Future Lifestyle Fashions has signed up with CloudCherry to track, measure and improve Customer Delight. The rollout is already underway and will be seen in 30 Central stores across the country. - January 08, 2016
CloudCherry Extends Its Platform to Provide Voting Services for NRAI
Customer Experience Management platform CloudCherry provided the voting services for the elevator pitch during NRAI's (National Restaurant Association of India) unique annual forum, TechIt, a gathering focused solely on technology in food service. - December 24, 2015
CloudCherry Appoints Sunil Padmanabh as Its Product Strategy Advisor
CloudCherry is delighted to announce the appointment of Sunil Padmanabh as its new Product Strategy Advisor. Sunil brings with him 23 years of leadership experience in CRM consulting, Customer Retention and Customer Analytics, having previously worked with Infosys Technologies, Oracle Consulting and Gartner Research & Advisory. - December 13, 2015
CloudCherry Hosts Customer Experience Event - Dialogues on Delight
The event was a unique dialogue based forum for Experts and Leaders to discuss, share and reveal the future of Customer Experience. - October 23, 2015
CloudCherry Launches IVR Feedback Collection Channel to Become a Complete Omni-Channel CEM Solution
CloudCherry aims to help brands collect customer feedback and deliver a great customer experience by reaching the right customer at the right time using the right channel. - October 03, 2015