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CloudCherry

Press Releases

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Improvements increase speed and accuracy of customer feedback analysis at scale - February 17, 2018
Deborah will bring her expertise to help the organization extend their reach into new markets. - December 11, 2017
Indiana’s leading credit union takes strides to improve member experience with CloudCherry’s omni-channel Voice of Member platform. - November 21, 2017
CloudCherry announces new partnership with Teacher's Credit Union, significant product updates, and being listed by Gartner. - November 17, 2017
Customer Experience Management platform CloudCherry now enables consumer-facing organizations to track their Customer Effort Score - a widely-used customer loyalty metric. The metric helps organizations enhance service efficiency by enabling them to identify and eliminate areas that cause increased customer effort, and in turn, poor customer experience. - May 30, 2017
CloudCherry helps University of Essex to understand and improve student experience at on-campus food outlets and sports centres. - April 29, 2017
Customer Experience Management platform CloudCherry has chosen Angular 2 as its front-end web framework. The framework enables seamless customization of its customer experience product in order to stay on top of brands’ evolving needs. - March 25, 2017
Nova IVI Fertility powers Patient Satisfaction with Customer Experience Management Platform CloudCherry. - March 02, 2017
Arizona-based Credit Union, Desert Schools, signs up with Real-time and Omni-channel Customer Experience Management platform, CloudCherry to bolster its overall member experience strategy. - February 02, 2017
Real-time and Omni-channel Customer Experience Management platform CloudCherry uses IBM Watson and Microsoft Azure to improve the accuracy and contextual relevance of its own Text Analytics platform. Although more and more Businesses are turning to text analytics as a means to analyse customer sentiment,... - January 22, 2017
Customer experience management platform CloudCherry is soon to launch Advanced Text Analytics to interpret the sentiment behind consumer comments. - March 03, 2016
Customer Experience Management platform CloudCherry has signed up retailer Alyasra Fashion to continue its expansion into the Middle East market. - February 18, 2016
Customer experience platform CloudCherry has integrated gamification features into its feedback app in order to make the feedback process engaging. - February 05, 2016
Customer Experience Management platform CloudCherry has enabled super-speciality eye hospital Narayana Nethralaya to improve its patient experience. - January 24, 2016
Central, the multi-brand fashion department store from Future Lifestyle Fashions has signed up with CloudCherry to track, measure and improve Customer Delight. The rollout is already underway and will be seen in 30 Central stores across the country. - January 08, 2016
Customer Experience Management platform CloudCherry provided the voting services for the elevator pitch during NRAI's (National Restaurant Association of India) unique annual forum, TechIt, a gathering focused solely on technology in food service. - December 24, 2015
CloudCherry is delighted to announce the appointment of Sunil Padmanabh as its new Product Strategy Advisor. Sunil brings with him 23 years of leadership experience in CRM consulting, Customer Retention and Customer Analytics, having previously worked with Infosys Technologies, Oracle Consulting and Gartner Research & Advisory. - December 13, 2015
The event was a unique dialogue based forum for Experts and Leaders to discuss, share and reveal the future of Customer Experience. - October 23, 2015
CloudCherry aims to help brands collect customer feedback and deliver a great customer experience by reaching the right customer at the right time using the right channel. - October 03, 2015
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