Atlex Website Gets New Look and Added Functionality
Altex, known as a one-stop shop for printing equipment, ink, media and related supplies for photographers and graphics printing professionals, re-launched their website with a new, graphic format and supplementary features delivering added functionality.
Altex re-launched their website with a new, graphic format and supplementary features delivering added functionality.
The new site offers customers the ability to track orders online, print invoices, chat live with customer service agents and write and/or read reviews on their favorite products. The online store is designed for ease of use and enhancing the overall experience in shopping and selecting products best-suited for the desired application. Atlex.com is PCI compliant and provides 128-bit encryption to ensure data protection.
“Atlex is dedicated to providing customers with 'people-first' service not often found at the standard big box retailer. Whether shopping online or placing an order with one of our customer service representatives, we’d like to continue to increase business and ensure that every order experience is positive and unique,” shares Customer Service Specialist, Chris Rose. “We’ve already had customers logging in to the site just to see the changes – and the response has been great!”
The entire team at Atlex participated in the redesign process. With a multi-faceted participatory approach, usability testing was used to gather input to create product organization, customer data access, personal interface and quick-step ordering. To view the redesign, visit www.atlex.com
Atlantic Exchange (Atlex) began operations in 1980 as an export business based in southern Florida, and eventually evolved into the solutions-driven one-stop-shop for printing equipment, ink, and media; which it is known for today. Now centrally located in the Chicago suburbs with warehouses across the US, Atlex provides same-day shipping on most orders in by mid-day.
Customers choose Atlex.com for incredible deals and low prices on a wide-variety of products, combined with excellent customer service. As an authorized reseller of Epson, Canon, HP and other well-known third party manufacturers, Altex provides economical prices on Genuine Brand OEM products. From desktop, to specialized wide format imaging supplies Atlex has everything to service the needs of the printing professional. www.atlex.com
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