San Antonio, TX, May 22, 2007 --(PR.com
)-- Mediaplicity, Incorporated, a leading U.S. strategic intelligence and business development firm, today announced the completion and roll-out of its 1.0 version of the ‘Taxplicity Client Management Center' (‘TCMC’) - a revolutionary offering of tightly integrated online case management tools for its nationwide tax resolution client base, present and future.
The initiative, which took over 14 intensive months to create, test and complete, is geared specifically towards Mediaplicity’s current and future tax resolution clients, each of whom will benefit from this technological leap forward in tax services by experiencing “total control” over every aspect of their sometimes stressful road to tax resolution.
The ‘TCMC’ offers its users the ability to retrieve real-time case updates on their pending tax matters through an easy-to-use, fully encrypted and totally secure online portal that is individualized to each user’s specific case requirements.
The ‘TCMC’ also features an impressive array of resolution-centric features that enables a user to see a panoramic view of his or her tax problem, day or night, with the help of interactive tools such as: Live avatar-led client familiarization center; Real-time chat/message functions; Case progress/update charts; Interactive calendar and case journal; All-inclusive IRS & State tax forms download center; Tax liability calculators for all 50-states; Direct federal and state tax payment portal; and, Comprehensive Help Desk and F.A.Q. features – all designed to create a practical, easy to follow, step-by-step structure throughout the entire tax resolution process from beginning to end.
“The reality is that tax resolution is often a very difficult, confusing and emotionally draining experience for those unfortunate enough to find themselves in trouble with the taxing authorities. Our new system restores a sense of calm predictability and provides our clients with a clear cut path to resolution by using the latest interactive case management tools. To the best of my knowledge, never before has there been a system like this for individuals or businesses that are experiencing serious problems with the IRS or State taxing authorities. Ours appears to be the first of its kind,” says Christopher Ruano, CEO of Mediaplicity.
“Our main focus has been on creating a total awareness of the tax resolution process for our clients, and completely removing their fear of the unknown – the main side effect of a tax problem, which tends to cause severe stress and yes, as one would imagine, many sleepless nights. We are confident that our new case management tools will bring our present and future clients a much needed relief from the unpredictability and stress of an ongoing tax problem,” added Ruano.
For more information, visit the company’s website @ www.Mediaplicity.com