PR.com: Business Directory, Press Releases, Jobs, Products, Services, Articles
 
Businesses Articles Press Releases Follow @PRcom
Press Release Pricing | News by Category | News by Country | News by US Region | Recent News | PR.com News on Your Site
 

Press Releases

 
AppFollow

Press Release

Share      Blog

Receive press releases from AppFollow: By Email PDF Version RSS Feeds:

Introducing Mobile Semantic Analysis Tool: Key to Efficient Mobile Customer Service


New Semantic Analysis Tool by AppFollow will help mobile app owners understand usersí sentiments and identify their pains at a glance.

Introducing Mobile Semantic Analysis Tool: Key to Efficient Mobile Customer Service
Helsinki, Finland, May 11, 2019 --(PR.com)-- AppFollow, a platform for mobile product management, app reviews monitoring and management, announced a new powerful addition to their toolkit — Semantic Analysis Tool. This expansion of the AppFollow platform enables brands to get highly relevant insights on user experience in seconds and detect potential lacks before they got critical.

The new Semantic Analysis Tool enables Product Owners, UX designers, Developers, and Customer Success and marketing managers to track what mobile app users from different locations think about their app, a particular feature or the most recent update.

The tool leverages the power of Smart AI system to automatically group feedback by topics and separate bugs in an interactive visual chart. In case the AppFollow users want to drill into further details, they can go to the full review list on a certain topic directly from the chart. This will certainly help to identify questions that require an urgent answer in the first place.

“Now more than ever, brands need to have tools that enable faster and deeper user-satisfaction and app reviews analysis,” said Julia Zhavnerchik, Product Manager at AppFollow. “After a positive experience testing the Semantic Analytics tool, 8 out of 10 AppFollow customers have noticed that they reacted to critical bugs 3 times faster.”

Good brands reply to their users’ reviews on app stores, but ideal brands take care of users’ needs by identifying how they feel about their app features offered in it. To understand what your users need to feel satisfied, insights about what affects their experience can come handy.

Semantic Analysis Tool is available at no extra charge as a part of the AppFollow Premium and Enterprise plan. For more information, visit: https://appfollow.io/
Contact Information
AppFollow
Ekaterina Makulova
+358469363727
Contact
https://appfollow.io

Click here to view the list of recent Press Releases from AppFollow
Promote Your Business