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Ithaca Agway True Value Hardware Lawn & Garden Retail Store Replaces Epicor Eagle for Microsoft Dynamics RMS

Ithaca Agway True Value managed their business with Epicor Eagle POS Software and was struggling with the associated costs. The costs for this POS affected their ability to competitively price their products and they often had to cut other store expenses to compensate. Ithaca Agway True Value first explored Microsoft DynamicsŪ RMS offered by System Solutions LLC in 2010 because it was listed as a Gold Third Party POS system by True Value.

Ithaca Agway True Value Hardware Lawn & Garden Retail Store Replaces Epicor Eagle for Microsoft Dynamics RMS
Ithaca, NY, November 29, 2012 --( Ithaca Agway True Value was quite impressed with how Microsoft Dynamics RMS worked, especially with True Value Rewards. They immediately noticed the potential cost saving features of Microsoft Dynamics RMS once fully implemented, such as email and downloadable invoicing, mobile-scanned receiving, suggested order capabilities, cataloged items to reduce receiving errors and the ability to track repairs and special orders. Andy Boerman, Owner of Ithaca Agway and True Value says, “Microsoft Dynamics RMS had the capabilities without the huge costs, unlike Epicor Eagle. And the support available from System Solutions LLC was knowledgeable and timely from the very beginning.”

Single and multi-hardware, lumber, rental, and farm stores can purchase Microsoft retail POS technology backed by an ecosystem of Microsoft trained retail professionals in every state. “With proprietary point of sale systems, retailers really have limited or no choices when it comes to available features or support options. These companies just don’t have the depth of retail knowledge, money, and resources of Microsoft and it’s ecosystem of retail partners,” says Dave Durrenberger of System Solutions LLC.

Read the full story of how Ithaca Agway and True Value Hardware Lawn & Garden Retail Store Kicks Out Epicor Eagle for Microsoft Dynamics RMS.
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System Solutions LLC
Dave Durrenberger

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