Recent Headlines
Within Customer Service
Capita Conferences Announce Their Third Sector Commissioning Conference – 25th June 2014 – Central London
The conference focuses on improving partnerships working with the third sector to enable the most effective delivery of services, with both financial and social benefits. - May 23, 2014 - Capita Conferences
Capita Conferences Announce Their Inspecting Children’s Services Conference – 25th June 2014 – Central London
The event will cover all the key issues needed to achieve a successful Ofsted inspection, and how to improve for those already inspected. - May 23, 2014 - Capita Conferences
Capita Announce Their Transforming Hospital Inspections Conference
Attend to hear first-hand experiences on hospital inspections and gain insight on what to expect. Find out how to effectively respond to the findings and improve through the inspection process. - May 21, 2014 - Capita Conferences
Capita Announce Their e-Safety and Online Child Protection Conference
Embed e-safety strategies and share best practice approaches on empowering and educating young people to use the internet and digital technology responsibly and safely. - May 21, 2014 - Capita Conferences
Capita Conferences Release Details of Their 3rd Annual Electronic Health Records Conference
A One Day National Conference - Thursday 26th June 2014 – Central London - May 17, 2014 - Capita Conferences
DTR Inc. CEO Jay Goldberg’s Latest Book Receives Excellent Review from the Midwest Book Review
The book, Rock Trees: The Beatles; Volume I – the Paul McCartney Tree is called an “Intriguing Perspective on the Complex Interplays of Popular Music” by Willis M. Buhle a Reviewer for the Midwest Book Review. - May 16, 2014 - DTR Inc.
ROOFWORKS Wins Consecutive Talk of the Town Awards
Maryland-based roofing contractor, ROOFWORKS, earns a second straight Talk of the Town Award for excellent customer service. - May 16, 2014 - Celebration Media U.S.
eGain to Exhibit at Blue National Summit 2014
eGain to exhibit at Blue National Summit 2014. eGain will showcase how its cloud customer engagement solutions enable health insurers and providers deliver smart, connected consumer journeys across touchpoints. - May 15, 2014 - eGain Corporation
Avalon Dentistry Wins Fourth Consecutive Talk of the Town Customer Satisfaction Award
Mission Viejo dental practice, Avalon Dentistry, earns its fourth straight Talk of the Town Award after receiving high praise from patients. - May 14, 2014 - Celebration Media U.S.
Capita Conferences Release Details of Their 15th Annual Preventing Deaths in Police Care Conference
A One Day National Conference: Wednesday 16th July 2014 – Central London - May 11, 2014 - Capita Conferences
eGain and LexisNexis to Speak at the 2014 Gartner Customer 360 Summit
eGain (NASDAQ: EGAN), the leading provider of cloud-based customer engagement solutions, today announced that the company will exhibit at the Gartner Customer 360 Summit being held in Orlando, Florida, May 19-21, 2014. A Platinum Sponsor of the event, eGain will also deliver a presentation with... - May 10, 2014 - eGain Corporation
Capita Conferences Announce Their Early Years Provision Event - 4th July, London
This national Early Years Provision Conference explores the recent developments in policy and practice around improving the quality and range of early years provision - May 10, 2014 - Capita Conferences
Capita Conferences Announce Their Social Housing Finance Event, 14th July, London
This event explores how greater freedoms are being utilised to diversify income streams and fund the maintenance and building of social housing. - May 10, 2014 - Capita Conferences
Capita Conferences Announce Their Tackling Honour Based Violence, Forced Marriage and Female Genital Mutilation Conference
This conference comes as forced marriage is criminalised in the Anti-social Behaviour, Crime and Policing Act. Never has there been a more important time to come together in a multi-agency response to these critical issues. - May 10, 2014 - Capita Conferences
Marhaba Middle Eastern Restaurant Wins Consecutive Talk of the Town Customer Satisfaction Awards
Marhaba Middle Eastern Restaurant receives high praise from satisfied customers, winning it back-to-back Talk of the Town Awards. - May 09, 2014 - Celebration Media U.S.
Capita Conferences Announce Their National Tenant Engagement Conference - 16th June 2014
With recent changes to the regulatory framework, complaints handling and welfare reforms, the opportunities for tenants to take a strategic role in the management and delivery of their housing services has never been greater. Capita’s National Tenant Engagement Conference provides practical... - May 08, 2014 - Capita Conferences
Business Resource Site for Doctors Announces New Services
Entrepreneur.MD (eMD), a leading provider of online business resources for medical professionals, recently rolled out a number of new products to provide an even higher level of service to its clients. eMD was founded in 2013 as a direct result of interest from doctors. They demanded viable tools... - May 08, 2014 - Ekwa Marketing
The Healing Touch Wellness Spa Wins Third Talk of the Town Customer Satisfaction Award
Harrisonburg spa receives its third consecutive Talk of the Town Customer Satisfaction Award after earning high marks from its customers. - May 07, 2014 - Celebration Media U.S.
McCormack Roofing Wins Consecutive Talk of the Town Customer Satisfaction Awards
Anaheim-based roofing construction and solar company earns the prestigious Talk of the Town Award for a fourth straight year by achieving excellent customer satisfaction. - May 05, 2014 - Celebration Media U.S.
Capita Conferences Announce Their Social Media in Housing Half-Day Workshop – 17th June 2014 - Manchester
This half-day workshop will enable your organisation to make the most of social media and have the maximum impact on improving engagement and customer service. - May 02, 2014 - Capita Conferences
Capita Announce Details of Their Managing Long-Term Conditions Conference - Monday, 23 June 2014, Central London
Attend this conference to equip yourself with the knowledge and tools to help reduce unscheduled hospital admissions, support personalisation in services, and delay the onset and progression of long-term conditions. - May 02, 2014 - Capita Conferences
Capita Announce Details of Their Road Maintenance and Improvement Conference - 24th June 2014, Central London
The Road Maintenance and Improvement Conference provides an opportunity for strategic thinkers to discuss how to plan your road maintenance strategy and use the additional £140 million in Government funding set aside to help repair roads worst hit by weather damage. - May 02, 2014 - Capita Conferences
Capita Announce Details of Their Competition in Healthcare Conference - Monday 30th June 2014 – Central London
Attend this conference to understand the competition, procurement and merger control frameworks that apply to the NHS when undertaking planning, transformation, joint ventures and business development. - May 02, 2014 - Capita Conferences
Capita Announce Details of Their Welfare Reform in Wales Conference
Developed after consultation with key individuals from across the Welsh public sector, their Welfare Reform in Wales conference comes amid continuing efforts towards increasing conditionality in the provision of welfare support, introduction of Universal Credit and Personal Independence Payments and the administration of Housing Benefit and the Benefit Cap. - May 01, 2014 - Capita Conferences
Capita Announce Details of Their Latest Implementing the Pupil Premium Conference
Pupil premium funding is increasing year on year. With greater scrutiny from Ofsted on how the money is spent, it is essential to choose the right interventions and demonstrate their impact on raising attainment of disadvantaged pupils, or risk being judged inadequate at inspection. - May 01, 2014 - Capita Conferences
Capita Announce Details of Their Emergency Planning Conference
The Emergency Planning conference comes at a time when the United Kingdom has faced severe flooding and storms affecting infrastructure, businesses and communities’ safety providing national perspectives from the Environment Agency, Department for Communities and Local Government (DCLG) and Met Office. - May 01, 2014 - Capita Conferences
Capita Announce Details of Their Tackling Unemployment Conference
While the Office for National Statistics have found that UK unemployment has fallen, jobless levels remain high. The National Tackling Unemployment Conference comes at a crucial time to help you focus on removing the barriers to employment for vulnerable groups struggling to secure sustainable long-term employment. - May 01, 2014 - Capita Conferences
Capita Announce Details of Their Implementing the New National Qualifications Conference
The roll out of the New Nationals, Highers and Advanced Highers is underway and continues until 2016. This conference provides you with advice and guidance on the new National Qualifications (NQ) and ways to support the transition. - May 01, 2014 - Capita Conferences
Capita Announce Details of Their E-Safety in Northern Ireland Conference
The UK Council for Child Internet Safety (UKCCIS) and the National Crime Agency’s CEOP Command are calling for a national and international joined up approach to improving the regulation and education of internet use. The conference provides important guidance on protecting children and young people using the internet and social media and tackling problems of online bullying. - May 01, 2014 - Capita Conferences
Capita Announce Details of Their Improving Primary Literacy and Numeracy Conference
With the Department for Education proposing to raise the baseline targets for literacy and numeracy standards, as well as the introduction of the new curriculum this September, there has never been a more important time to review current practice. - May 01, 2014 - Capita Conferences
Raising the Participation Age by Capita Conferences
A One Day National Conference Raising the Participation Age Thursday, 10th July 2014 – Central London As preparations continue for the extension of the participation age to 18 in 2015, now is the ideal time for stakeholders to come together and share existing best practice and ways forward. - April 30, 2014 - Capita Conferences
Capita's Learning Disabilities – Save the Date
A One Day National Conference - Friday, 11th June 2014 – Central London - April 29, 2014 - Capita Conferences
Capita Announce Special Limited-Time Rates to Help You Keep Within the Law
Keeping up to date with UK and EU employment law can be a tricky, time-consuming business - especially when it comes to preempting the implications the changes bring. With wide ranging recent updates affecting factors such as pay, time off and managing absence, as well as EU employment law changes,... - April 29, 2014 - Capita Conferences
Uncle Wok Wins Consecutive Talk of the Town Customer Satisfaction Awards
Dallas-based Chinese restaurant offers excellent food and excellent customer service, which earned it a third Talk of the Town Customer Satisfaction Award. - April 27, 2014 - Celebration Media U.S.
Anchor Auto Body Wins Fifth Consecutive Talk of the Town Award
Bay Area auto repair shop wins five straight Talk of the Town Customer Satisfaction Awards for receiving high customer satisfaction ratings. - April 24, 2014 - Celebration Media U.S.
Richard F. Hall Custom Homes LLC Honored with Fourth Talk of the Town Award
Custom homebuilder, Richard F. Hall Custom Homes LLC, receives top marks from satisfied customers, winning four consecutive Talk of the Town Customer Satisfaction Awards. - April 24, 2014 - Celebration Media U.S.
Mr. Rooter of Tupelo Receives Third Consecutive Talk of the Town Award
Tupelo plumbing contractor earns high marks from satisfied customers, winning it the Talk of the Town Award for a third straight year. - April 21, 2014 - Celebration Media U.S.
Divebooker.com Goes Live
A new resource for booking dive vacations around the globe. - April 17, 2014 - Divebooker.com
Richmond Family Dentistry Wins Consecutive Talk of the Town Awards
Richmond dentist earns a third Talk of the Town Award after receiving high praise from satisfied patients. - April 16, 2014 - Celebration Media U.S.
DTR Inc. CEO Jay Goldberg’s Book "Rock Trees: The Beatles" Receives a Five-Star Review on Amazon
The review is from is an Amazon verified purchase. The reviewer, Rosemarie, has reviewed almost thirty items with reviews ranging from one to five stars. - April 11, 2014 - DTR Inc.
All Plumbing, Inc. Wins Third Talk of the Town Award for Excellent Customer Satisfaction
Arlington-based plumbing contractor, All Plumbing, Inc., is honored for a third consecutive year by Talk of the Town News for achieving excellence in customer satisfaction. - April 11, 2014 - Celebration Media U.S.
Davidsonville Real Estate Specialist Take Property from Listing to Contract in Just Over 2 Weeks
The Lee Hatfield Team of Keller Williams Flagship of Maryland takes home in Davidsonville from listed to under contract in just over 2 weeks. - April 11, 2014 - Lee Hatfield Team of Keller Williams Realty
Troubled Families Conference Announced by Capita Conferences - 27th June, Central London
This important conference gives a national overview of the troubled families agenda and delivers practical insight to help optimise services for families at risk and in crisis. - April 11, 2014 - Capita Conferences
Raising Standards in English - Preparing for the New Curriculum Conference Announced by Capita Conferences
This national Raising Standards in English Conference is ideally timed to provide guidance on ensuring progress in English during this period of transition. - April 11, 2014 - Capita Conferences
Shaping the Role of the Local Authority in Education Conference Announced by Capita Conferences - 16th June
This important event comes at a critical time for local authorities facing the challenge of reinventing their role in an increasingly autonomous education system. - April 11, 2014 - Capita Conferences
Delivering Personal Budgets Conference Announced by Capita Conferences
Thursday 22nd May, 2014, Central London Chair: Julie Stansfield, Chief Executive, In Control This national conference on Delivering Personal Budgets looks into the challenges faced by stakeholders from health, social care, housing and the voluntary sector as they look to roll out personal budgets... - April 09, 2014 - Capita Conferences
Information Governance in Health and Social Care Conference Announced by Capita Conferences
Friday 30th May 2014 – Central London In keeping with the Care Data project recommencing in October and the aim of moving the NHS into the digital realm with the aims of a paperless NHS by 2018, this conference cannot come at a better time. Over the next three years £1billion will be... - April 09, 2014 - Capita Conferences
Customer Insight in Public Services Conference Announced by Capita Conferences
Thursday 29th May, 2014, Central London In order to successfully execute effective public service, understanding service users is imperative. This Customer Insight in Public Services conference is an opportunity to understand the value of gathering, analysing and acting upon accurate and... - April 09, 2014 - Capita Conferences
Upcoming School Funding Reform Conference by Capita Conferences – 22nd May, Manchester
This national School Funding Reform Conference brings essential policy guidance alongside expert practitioner perspectives on creating sustainable, pupil-led, local funding systems. - April 09, 2014 - Capita Conferences
Children’s Services Conference by Capita Conferences
Thursday 22nd May 2014, Central London About the Event As the demand on children’s centres continues to grow, the importance of delivering universal services alongside targeted interventions for those in need has never been more important. With children’s centres restructuring and... - April 09, 2014 - Capita Conferences