Recent Headlines
Within Customer Service

The Second Edition of DTR Inc. CEO Jay Goldberg’s book, "Building a Successful Business" Released

Banks and investors prefer “A” management and “B” products/services over the reverse. This book covers management skills for entrepreneurs and a business plan process that helps ensure that the plan demonstrates “A” management skills. - December 26, 2014 - DTR Inc.

DTR Inc. CEO Jay Goldberg’s Book, How To Get, Keep And Be Well Paid In A Job, Gets a New Publisher

This book is intended for use by individuals who are new to the workplace, are re-entering the workplace, or who are experienced workers looking for help in advancing their careers. - December 21, 2014 - DTR Inc.

49Social Announces New Cost Effective Social Media Marketing Service

ARBA, Inc has recently launched a new social media marketing company, 49Social. The service will feature low cost social media services targeted at small businesses around the nation. “Not many small businesses are utilizing social media like they should, we are here to provide them with a... - December 18, 2014 - 49Social

Frosty Goes Digital: Innovative E-Card Offers Opportunity to Give Frosty a Holiday Makeover

To kick off the holiday season, Louisville, KY based DBS Interactive has launched a free, interactive holiday card that can be personalized and shared with friends and relatives via social media and email. Using the website, users can customize a snowman with a wide variety of holiday-themed props... - December 06, 2014 - DBS>Interactive

Capstone Consultants Reaches Out Into the Community

Capstone is gearing up for the holidays by donating to the Second Harvest Food Bank of Charlotte as well as adopting a local family from A Child's Place in Charlotte and will be packing boxed for Operation Christmas Child. - December 05, 2014 - Capstone Consultants

Capita Conferences Announce Details of Their Annual Transforming NHS Payment Systems Conference

A One Day National Conference - Tuesday 24th February 2015 – Central London - December 04, 2014 - Capita Conferences

Capita Conferences Announce Details of Their Delivering Personal Budgets Conference

Address the challenges faced in the roll out of personal budgets across health and social care to ensure that more people can benefit from having choice and control in an individually designed personalised care plan. - December 04, 2014 - Capita Conferences

Capita Conferences Announce Details of Their 1st Housing's Role in Safeguarding Vulnerable Adults Conference

A One Day National Conference Monday, 23rd February 2015 – Central London. - November 29, 2014 - Capita Conferences

Capita Conferences Announce Their Secondary Mathematics Conference

The seminal overhaul of mathematics in schools is progressing quickly. The Department for Education’s commitment to rigorously expanding mathematic teaching in schools is evident in the double weighting in secondary school performance measures from 2016. With more announcements to come,... - November 28, 2014 - Capita Conferences

Capita Conferences Announce Their School Admissions and Appeals Event – 28 & 29 January, London

With keynote addresses from the Department for Education and the Chief Schools Adjudicator, this conference takes a look at the revised School Admissions Code and addresses the key issues every education provider faces. - November 26, 2014 - Capita Conferences

Capita Conferences Announce Their Further Education and Skills Inspections Conference – 26 January 2015, London

Providers will gain transferable guidance on achieving ‘outstanding’ in the three judgement areas, building symbiotic relationships with employers and engaging hard to reach students in the new English and maths GCSE requirements. - November 26, 2014 - Capita Conferences

Capita Conferences Announce Details of Their Annual Missing and Runaway Children Conference

A One Day National Conference Thursday, 26th February 2015 – Central London. - November 24, 2014 - Capita Conferences

The Emolytics (Emotions and Analytics) Conquer the Heart of Belgian Investors

As the result of several years of work in the Computer Vision laboratories of UCL’s Professor Benoit Macq, this technology managed to attract private investors, as well as the Investment Fund VIVES II, who decided together to inject half a million euros in this company. The marketing applications enabled thanks to this UCL technology - unique in the world - will lead GetSmily to conquer the World Wide Web. - November 20, 2014 - GetSmily

Capita Conferences Announce Details of Their Annual Alternative Provision in Education Conference

A One Day National Conference - Tuesday, 27th January 2014 – Leeds - November 19, 2014 - Capita Conferences

Stark Service Solutions, LLC Announces Expansion in Central America with the Addition of the Best Western Irazu Hotel & Casino

Housekeeping & Maintenance Software – a Green Solution that reduces labor costs, increases property cleanliness and maintenance, providing guests with an improved guest experience. - October 31, 2014 - Stark Service Solutions, LLC

Capita Conferences Announce Details of Their 2nd Early Years Conference

A One Day National Conference; Friday 12th December 2014 – Cardiff - October 29, 2014 - Capita Conferences

Capita Conferences Announce Details of Their 6th Annual Road Safety - Reducing Casualties Through Education, Engineering and Enforcement Conference

A One Day National Conference: Monday 26th January 2015 – Central London - October 27, 2014 - Capita Conferences

Capita Conferences Announce Details of Their Improving Outcomes for Looked After Children Conference

A One Day National Conference: Friday 30th January 2015 – Central London - October 27, 2014 - Capita Conferences

eGain to Host Annual Conference on Customer Engagement

eGain (NASDAQ: EGAN), the leading provider of cloud-based customer engagement solutions, is hosting eGain World in Silicon Valley on November 4-5, 2014 and in London on February 12, 2015. The events will bring together visionaries, customers and partners to share innovations and best practices in... - October 24, 2014 - eGain Corporation

Blue Light Services Collaboration

Wednesday 28th January 2015 - Central London With successful bidders for transformation fund announced in the autumn and insightful learnings now available from existing collaboration programmes, Capita Conferences’ Blue Light Services Collaboration Conference comes at a critical time to... - October 24, 2014 - Capita Conferences

fassforward Consulting Group Partners with Brand Strategist and Social Business Expert Justin Foster

fassforward Consulting Group is excited to welcome Justin Foster, author of "Oatmeal vs. Bacon: How to Differentiate in a Generic World", as their newest Sr. Strategist and Social Business expert. Foster has over 20 years in sales and marketing experience across all industries, has... - October 23, 2014 - fassforward Consulting Group

Effective Complaints Handling in Housing Conference Announced by Capita Conferences - 23 October, London

This Effective Complaints Handling in Housing Conference will equip organisations with the appropriate tools needed to secure continuous improvement in levels of customer service. - October 23, 2014 - Capita Conferences

Jasmine Cafe Launches Redesigned Website

Jasmine Café, serving the most authentic, home style Mediterranean cuisine, since 2004, launches a redesigned website. It is a responsive site, which changes based on the platform you use. The new website enables Jasmine Cafe to offer location specific coupons and alter content displayed... - October 19, 2014 - mKonnekt

Simplify360 Launches the Advanced Version of Social Media Monitoring – Search Within Search

New Advanced Search will enable marketers to drill down social media data based on author, website, note, ticket ID and multiple tags created by the users. This will allow marketers to find what they are searching for more quickly and accurately. - October 18, 2014 - Simplify360

Newton Group Transfers: Timeshare Transition Experts

Newton Group Transfers is the most trusted name in timeshare exit, and their customer service is unparallelled in the timeshare disposal industry. - October 13, 2014 - Newton Group Transfers

Peak Marble & Granite Wins Third Talk of the Town Customer Satisfaction Award

Orlando-based contractor is acknowledged by Talk of the Town News for outstanding customer satisfaction ratings. - October 10, 2014 - Celebration Media U.S.

Capita Conferences’ Tenant Engagement Event Announced – 9th December, London

This timely event will help delegates to improve transparency, train tenants to develop efficient scrutiny structures, engage young tenants and drive forward tenant engagement strategies. - October 08, 2014 - Capita Conferences

Capita Conferences’ Transforming Rehabilitation to Reduce Reoffending Event Announced – 3 December, London

Attendees can share and learn from best practice and examine the most recent and innovative solutions to minimise re-conviction rates and resettle offenders back into the community. - October 08, 2014 - Capita Conferences

Capita Conferences’ Pandemics Event Announced – 8th December, London

This conference explores the renewed Pandemic Influenza Strategic Framework 2014 and gives strategic and practical advice on working together to develop an effective multi-agency response. - October 08, 2014 - Capita Conferences

Northeast Children’s Dentistry Wins Four Consecutive Talk of the Town Customer Satisfaction Awards

Dr. William Coppola, the associate dentists and staff of Northeast Children’s Dentistry earn top marks from patients, winning a fourth consecutive Talk of the Town Award for excellent customer service. - October 03, 2014 - Celebration Media U.S.

Capita Conferences’ Transforming the Adult Social Care Workforce Event Announced – 27th November, London

Attendees will hear practical insight into the implications of the Care Act, how to improve the skills of staff in the delivery of personalisation and engaging with the present and future challenges. - October 02, 2014 - Capita Conferences

Capita Conferences’ Transforming Contact Centres Event Announced – 28th November, London

This conference provides strategic and practical advice to design and implement modern and efficient contact centres fit for the 21st Century and beyond. - October 02, 2014 - Capita Conferences

Capita Conferences’ Raising Standards in Secondary English Event Announced – 26th November, Manchester

This conference is ideally timed to share innovative teaching techniques and proven best practice approaches, preparing schools to meet rigorous new Ofsted inspection criteria and raise standards of English among students. - October 02, 2014 - Capita Conferences

Capita Conferences’ GCSE Exam Reform Event Announced – 24th November, London

This GCSE Exam Reform Conference is well-timed to prepare delegates for the developments and apply ideas to ensure pupil performance is maximised at key stage 4. - October 02, 2014 - Capita Conferences

Stark Service Solutions, LLC, Announces New Logo Deep with Meaning

Stark Service Solutions, LLC, hospitality’s leading innovative training and software service provider revealed their new logo and their new branding. - October 01, 2014 - Stark Service Solutions, LLC

Capita Conferences Announce Details of Their 1st Driving Change in 14-19 Education Conference

A One Day National Conference Thursday 11th December 2014 – Central London - September 28, 2014 - Capita Conferences

Capita Conferences Announce Details of Their 1st Preparing for the 2015 Elections Conference

A One Day National Conference Wednesday 10th December 2014 – Central London - September 28, 2014 - Capita Conferences

Capita Conferences Announce Their Implementing NHS Services Seven Days a Week Conference

Everyone Counts: Planning for Patients 2013/14 committed the NHS to move towards routine services being available seven days a week. The Implementing NHS Services Seven Days a Week Conference provides strategic guidance and practical examples of how new service models are being implemented to... - September 27, 2014 - Capita Conferences

Capita Conferences Announce Details of Their 2nd Annual Raising Standards in Primary English Conference

A One Day National Conference; Thursday 27th November 2014 – Central London - September 27, 2014 - Capita Conferences

Capita Conferences Announce Details of Their 4th Annual Not in Education, Employment or Training (NEET) Wales Conference

A One Day National Conference; Friday 28th November 2014 – Cardiff - September 27, 2014 - Capita Conferences

Preventing Radicalisation and Building Community Cohesion - 24th November 2014

Capita Conferences’ 8th National Preventing Radicalisation and Building Community Cohesion Conference will thoroughly detail approaches to challenging dangerous ideologies in your local community. Designed after an extensive period of consultation with a range of senior stakeholders, this... - September 21, 2014 - Capita Conferences

Capita Conferences Announce Their Safeguarding Adults At-Risk Conference in Northern Ireland

Our Safeguarding Adults At-Risk Conference comes at a crucial time when the policy affecting vulnerable people in Northern Ireland is being debated and consulted upon. Take this chance to engage with high-level stakeholders and learn how to strengthen multi-agency, multi-disciplinary partnerships and enhance protection of adults at-risk. - September 18, 2014 - Capita Conferences

PhoneWare Earns PACE SRO Seal of Accredidation

PhoneWare continues to strive to provide the highest quality in outsourced teleservices and has earned the SRO Seal of Accreditation. - September 16, 2014 - PhoneWare, Inc.

eGain to Exhibit at Shop.org Summit 2014

eGain, the leading provider of cloud-based customer engagement solutions, today announced that the company will exhibit at the Shop.org Summit 2014, being held in Seattle, Washington, September 29—October 1, 2014. - September 11, 2014 - eGain Corporation

Lasting Lesbian Love Talks Tele-Summit Free, Online, Attend from the Comfort of Home September 10-12, 2014

Lesbian Love Expert Offering Free, online advice on finding & nurturing lasting lesbian love. Sept 10-12 - Join them to listen to twelve experts and celebrities share advice. - September 08, 2014 - Lasting Lesbian Love

Capita Conferences Release Details of Their 7th Annual Child Serious Case Reviews Conference

A One Day National Conference: Monday 27th November 2014 – Central London - September 07, 2014 - Capita Conferences

Ekwa Marketing CEO Meets Canadian Finance Minister at AceTech Roundtable

Naren Arulrajah, the leading Internet Marketing and SEO expert for doctors in the United States and Canada, recently met with Canada’s finance minister, Joe Oliver, as a part of the AceTech Ontario Roundtable. The meeting involved a discussion between a group of science and technology CEOs... - September 07, 2014 - Ekwa Marketing

Recent Headlines Within Customer Service

Recent Headlines
Within Customer Service