Recent Headlines
Within Customer Service

Connie Ramos-Williams Presents “The Making of an MVPr – Most Valued Press Release” at PR University

Ramos-Williams offers strategies for creating press releases that out perform and rise above the rest at Florida Public Relations Association SWFL’s PR University. - October 02, 2013 - CONRIC PR & Marketing

Capita Announce Details of Their Reducing Smoking Prevalence Through Tobacco Control Conference

This conference addresses the national strategy for smoking reduction and tobacco control in order to reduce the number of preventable deaths, exploring new and innovative ways for smoking reduction. Learn how to deliver targeted cessation services to vunerable groups, including mental health services users and pregnant women and engage in debate over the increasing use of e-cigarettes. - September 27, 2013 - Capita Conferences

Capita Announce Details of Their Delivering Payment by Results in Mental Health Services Conference

This Conference provides an opportunity to explore the new guidance and prepare for further delivery of PbR whilst delivering the latest updates from ongoing pilots of PbR in new mental health service areas. - September 27, 2013 - Capita Conferences

Customerservice.ae Comes Up with a New, Interactive Website Layout

Customerservice.ae a leading magazine on customer service, is specifically focused towards industries in the UAE. The website provides detail analysis on the concepts and features of a profound customer service system and how can entrepreneurs use these strategies to develop and improve their customer service. The new design has a very interactive layout and added features of industries, the media kit and advertising space. - September 27, 2013 - CustomerService.ae - UAE No.1 Customer Experience Magazine

Complete Carpet Care Wins Second Talk of the Town Customer Satisfaction Award

Kansas City restoration contractor Complete Carpet Care earns a second Talk of the Town Award after receiving high customer satisfaction marks. - September 25, 2013 - Celebration Media U.S.

Connie Ramos-Williams to Present “Going Viral: How to Spread Your Message Across Multimedia”

Connie Ramos-Williams of CONRIC PR & Marketing | Publishing shares strategies for amplifying your message for the Greater Fort Myers Chamber of Commerce Lunch & Learn Series. - September 22, 2013 - CONRIC PR & Marketing

Capita Announce Details of Their Integrating Services for Disabled Children from 0-25 Years Conference

This Conference addresses the changes presented in the Children and Families Bill and provides practical insight to help you prepare for the implementation of these key reforms. - September 22, 2013 - Capita Conferences

Capita Announce Details of Their National Supported Housing Conference

The National Supported Housing Conference is ideally scheduled to give guidance on the future of the sector. In July, successful bids for the first round of the Housing and Communities Agency’s Care and Support Specialised Housing Fund were announced. Housing related support payment by... - September 22, 2013 - Capita Conferences

Capita Announce Details of Their Tackling Child Exploitation Conference

The Tackling Child Exploitation Conference will equip you with strategic direction to ensure your setting can deliver timely interventions in complex sexual abuse cases and embed effective protection and support practices. - September 22, 2013 - Capita Conferences

Capita Announce Details of Their National Implementing Community Budgets Conference

The Government’s Community Budgets agenda is gaining momentum following the announcement in July 2013 that 18 new Whole-Place and 100 Our Place! areas will be rolled out. The Implementing Community Budgets Conference is specifically tailored to provide guidance for both existing and... - September 22, 2013 - Capita Conferences

Capita Announce Details of Their National Delivering Personal Budgets Conference

The National Delivering Personal Budgets Conference is well-timed to address the challenges and future progress of implementing personal budgets in health and social care services. - September 22, 2013 - Capita Conferences

C-Services Group is Virtual... It's the New Reality

C-Services Group Launches New Breed of Assistance for High-Powered Executives. - September 19, 2013 - C-Services Group

Brasil Brasil Cultural Center Wins Fourth Talk of the Town Customer Satisfaction Award

Nonprofit cultural center earns high praise online and wins the Talk of the Town Customer Satisfaction Award for a fourth straight year. - September 18, 2013 - Celebration Media U.S.

Barry Homes Inc. Wins 2013 Talk of the Town Customer Satisfaction Award

Saskatoon custom home builder Barry Homes Inc. receives the Talk of the Town Customer Satisfaction Award thanks to high praise online from satisfied customers. - September 17, 2013 - Celebration Media U.S.

DTR Inc. CEO Jay Goldberg's Popular Entrepreneurship Course Comes to Wellington, Florida

How to Start, Grow and Manage a Business will be taught in the Community Education Program at Palm Beach Central High School in the fall term. In order for the course to find a permanent home in Wellington there needs to be a good turnout this term. - September 16, 2013 - DTR Inc.

Northeast Children’s Dentistry Wins Three Consecutive Talk of the Town Customer Satisfaction Awards

Dr. William Coppola and Northeast Children’s Dentistry earn top marks again from patients, winning a third straight Talk of the Town Award for excellent customer service. - September 13, 2013 - Celebration Media U.S.

Local Business Expanding, Hiring Despite Economy

Training, marketing company committed to helping independent small businesses is growing quickly. - September 12, 2013 - Automated Marketing Group

L’allegria Ristorante Wins Three Consecutive Talk of the Town Customer Satisfaction Awards

Madison restaurant serving up Italian cuisine for nearly three decades earns high praise from customers, winning three Talk of the Town Customer Satisfaction Awards. - September 04, 2013 - Celebration Media U.S.

Celestial Space Medi-Spa Wins Consecutive Talk of the Town Customer Satisfaction Awards

New Jersey medi-spa’s efforts to keep customers satisfied pays off, earning the spa back-to-back Talk of the Town Customer Satisfaction Awards. - August 30, 2013 - Celebration Media U.S.

Talk of the Town Award-Winners Earn Fourth Consecutive Award for Outstanding Customer Satisfaction

Ten recent winners of the Talk of the Town Award are honored for high customer satisfaction ratings by receiving their fourth straight award. - August 28, 2013 - Celebration Media U.S.

Best Western International Selects Stark Service Solutions, LLC as Preferred Vendor

Housekeeping & Maintenance Software transforms operations, increasing product quality and productivity. - August 28, 2013 - Stark Service Solutions, LLC

American Family Insurance Invests in Customer Experience Improvement Company

Quietyme has changed how lodging and healthcare industries ensure quality customer experiences. Quietyme's services track the in-room experience that drive an improved customer experience and loyalty. - August 23, 2013 - Quietyme, Inc.

Mastercraft Exteriors Wins Consecutive Talk of the Town Customer Satisfaction Awards

Roofing contractor Mastercraft Exteriors receives high praise from satisfied customers, earning it a second straight Talk of the Town Award for excellent customer satisfaction. - August 18, 2013 - Celebration Media U.S.

Renaissance Home Health Care Wins Three Consecutive Talk of the Town Customer Satisfaction Awards

Ohio home healthcare company wins its third straight Talk of the Town Award by providing excellent customer service. - August 10, 2013 - Celebration Media U.S.

Capita Conferences Announce Their Transforming Health and Care Cultures Conference - 28th October 2013 - Central London

Following the Francis report earlier this year, this important conference has been created to help the NHS learn the skills and understand the mechanisms required to deliver cultural transformation throughout the system. - August 10, 2013 - Capita Conferences

"Greece – Where to," a Practical Travel eBook That is Dedicated to Fun and Relaxation is Available to Download for Free from All iTunes Bookstores

INAOSSIEN launches their second Multi-Touch and Interactive Travel eBook “Greece – Where To” Created with iBooks Author that is Available to Download for Free from All iTunes Bookstores. - August 09, 2013 - INAOSSIEN Ltd

Capita Conferences Announce Details of Their Channel Shift in the Welsh Public Sector Event – 18th Oct 2013, Cardiff

This conference comes at a time when public services across Wales are tasked with keeping pace with the rapidly developing digitalisation agenda. - August 09, 2013 - Capita Conferences

Capita Conferences Announce Their Implementing NHS Services 7 Days a Week Conference – 11th December 2013, Central London

Shifting the NHS and care system to a 7 day working service will present enormous challenges, particularly given the current levels of resources and demand. The NHS Medical Director is currently leading a Forum to explore the delivery of 7 day working, of which the findings with be reported in autumn. The Forum’s recommendations will be explored within this important new conference. - August 08, 2013 - Capita Conferences

Capita Conferences Announce Their Information and Data Driven Decision Making in Healthcare Conference – 31st October 2013, Central London

This important conference examines a broad range of applications where information can be used as the basis for planning, transformation, assurance, improvement and commissioning, exploring best practice, new insights and emerging opportunities across the health and care system. - August 07, 2013 - Capita Conferences

Capita Announce Details of Their Latest Preventing Deaths in Police Care Conference

Capita's well established Preventing Deaths in Police Care Conference will provide the essential skills and knowledge for addressing the current issues facing the custodial setting. - August 07, 2013 - Capita Conferences

Capita Conferences Announce Details of Effective Complaints Handling in Housing Event – 24 Oct '13, London

Capita Conferences' Effective Complaints Handling in Housing Conference examines key changes to dispute resolution and how to meet the challenges of delivering an effective complaints handling system. - August 07, 2013 - Capita Conferences

Capita Conferences Announce Details of Their Planning and Delivering School Places Event – 7th Oct

With the Department for Education announcing £980 million in Targeted Basic Need Funding to meet this demand, this Planning and Delivering School Places Conference takes place at a pivotal time for both local authorities and their school partners. - August 07, 2013 - Capita Conferences

Capita Conferences Announce Their Raising the Participation Age Conference - 29th November 2013, Central London

The Raising the Participation Age (RPA) Conference is well-timed to address the issues facing local authorities, schools, further education (FE) colleges, training providers and employers in fulfilling the new duty to ensure full participation of all 16-18 year olds in full time education,... - August 01, 2013 - Capita Conferences

Talk of the Town Customer Satisfaction Award Winners Announced

Ten businesses throughout the United States have earned the 2013 Talk of the Town Award for providing outstanding customer service, as acknowledged by their customers. - August 01, 2013 - Celebration Media U.S.

Kraft Roofing Wins Consecutive Talk of the Town Awards for Customer Satisfaction

Oklahoma-based roofing contractor receives high praise from customers, earning it the Talk of the Town Award. - July 31, 2013 - Celebration Media U.S.

Capita Conferences Announce Their Improving the Private Rented Sector Conference – 29th October 2013, Central London

The conference provides practical insight into improving, diversifying and expanding the private rented sector in your area. - July 31, 2013 - Capita Conferences

Capita Conferences Announce Their Early Years in Wales Conference – 17th October 2013, Cardiff

The conference provides practitioners with the knowledge and skills to dramatically improve outcomes for under eights and their families. - July 31, 2013 - Capita Conferences

Capita Conferences Announce Their Police and Crime Commissioners Conference – 15th October 2013, Manchester

One year on from the elections of the first Police and Crime Commissioners, the conference addresses the learning so far and the key challenges in delivering police and crime plans. - July 31, 2013 - Capita Conferences

Capita Conferences Announce Their Early Years Inspections Conference – 9th October 2013, Central London

The conference provides strategic and practical guidance on changes to the early years inspection framework aimed at improving the quality of provision and deliver excellent outcomes for children. - July 31, 2013 - Capita Conferences

College Works Painting Wins Three Talk of the Town Awards for Customer Satisfaction

Irvine-based painting contractor, College Works Painting, receives high praise from satisfied customers and wins its third Talk of the Town Award in three years. - July 27, 2013 - Celebration Media U.S.

Global Hotel Chain Trusts eGain Cloud™ to Enhance Guest Engagement

The solution will power multilingual customer service for rewards program. - July 27, 2013 - eGain Corporation

Sara Fitzpatrick Comito Named Publications Editor at CONRIC PR & Marketing | Publishing

CONRIC PR & Marketing | Publishing names Sara Fitzpatrick Comito their Publications Editor. She will be responsible for editorial planning and strategy, writing, and copy editing of the company's niche magazine division, which includes the Lee County Bar Association's monthly magazine, Res Gestae; Fit Nation, a bimonthly publication; and Bishop Verot's Black & Gold Alumni quarterly magazine. - July 21, 2013 - CONRIC PR & Marketing

Capita Conferences Announce Details of Their Tackling Unemployment Event - Pathways to Work for Vulnerable Groups - Wednesday 23rd October 2013 - Central London

Capita’s timely Tackling Unemployment Conference investigates how the government’s programmes can be used to overcome the barriers to employment for some of the most disadvantaged and hard to reach job seekers. - July 21, 2013 - Capita Conferences

Recent Headlines Within Customer Service

Recent Headlines
Within Customer Service