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Within Customer Service

Capita Conferences Release Details of Their 1st Preparing for the Early Years Pupil Premium Conference

A One Day National Conference Friday 21st November 2014 - Central London. - September 03, 2014 - Capita Conferences

Improving Gender Equality in the Workplace Conference Announced by Capita Conferences - 25th November, London

As the deadline approaches for 25% representation of women on boards outlined in the Davies Review, alongside the implementation of shared parental leave in April 2015, now is the time to attend the Improving Gender Equality in the Workplace Conference to ensure that you are fully prepared to meet... - August 31, 2014 - Capita Conferences

Local Government Complaint Handling Conference Announced by Capita Conferences - 20 Novemeber, London

As the demand on council services continues to rise, it is imperative to get it right the first time for effective complaint management teams. Now is the time to come together and focus on managing customers’ expectations and improving services to ensure you are delivering excellent complaint... - August 31, 2014 - Capita Conferences

Supported Housing Conference

Friday, 21st November 2014 - August 31, 2014 - Capita Conferences

Public Order Policing Conference Announced by Capita Conferences - 29th October 2014, London

With continuously increasing challenges to ensure order at major high-risk crowd events, police forces are exploring new approaches to developing strategic cooperation, streamline costs and create an evidence based approach to the policing of large public events. At Capita’s national Public... - August 30, 2014 - Capita Conferences

eGain KnowledgeAgent™ Named KMWorld Trend-Setting Product of 2014

Solution recognized for omnichannel agent enablement and sustained innovation - August 27, 2014 - eGain Corporation

Partyquire – Your First Party Venue Partner in UAE

Partyquire, a startup website aims to help UAE locals & expats to find party & event venues online, today announced the pre-launch of their services. - August 21, 2014 - Partyquire

DTR Inc. Offering Low “Try the Program” Prices for Its Work Readiness Program in August, 2014

Discounts for both the Instructor Book and Classroom (Student) Book are available in August. Discounts for the Classroom Book are usually only available for venues that purchase a full program. That requirement has been waived for August, 2014. - August 03, 2014 - DTR Inc.

Raquel Baldelomar, Founder of Quaintise, Featured in Los Angeles Business Journal

Raquel Baldelomar talks about how her international background and multi-cultural heritage reflects her personal style for business and leisure. - August 03, 2014 - Quaintise, LLC

Capita Announce Their Pupil Premium: Maximising and Evidencing the Impact on Pupil Progress Conference in London, 26th Nov and Bristol, 22 Oct 2014

Hear about innovative practices from local schools that are successfully closing the attainment gap for disadvantaged pupils using pupil premium funded interventions. - August 01, 2014 - Capita Conferences

Paramount Painting & Renovations Wins Consecutive Talk of the Town Customer Satisfaction Awards

For the third year in a row, Paramount Painting & Renovations has won the Talk of the Town Award for outstanding customer satisfaction. - August 01, 2014 - Celebration Media U.S.

eGain to Acquire Exony to Add Contact Center Management and Voice Analytics

Joint solution takes the effort out of implementing omnichannel - August 01, 2014 - eGain Corporation

Capita Announce Their Children's Centres Conference – Manchester, Monday, 20 October 2014 and Tracking Progress and Evidencing Outcomes Half Day Briefing – 21st Oct

Hear strategic and practical insights into how best to meet the challenge of maintaining Children's Centres service standards in the face of challenges and how to best capture and analyse data, tailor services, and improve outcomes for service users. - July 31, 2014 - Capita Conferences

Capita Announce Their Transforming Mental Health Inspections Conference – London, Friday, 17 October 2014

Learn how to plan and prepare for mental health inspections so that you are able to ensure that your service achieves the highest possible rating. - July 31, 2014 - Capita Conferences

Capita Announce Their Delivering Patient and Person Centred Care Conference – London, Monday, 29 September 2014

Help health and care services deliver the significant commitments made in the NHS Mandate to supporting the development of patient centred care and personalisation. - July 31, 2014 - Capita Conferences

Capita Conferences Announce Their Raising Standards in Secondary English Conference – 26th September 2014 – Central London

With new standards and expectations embedded across key stages 3 and 4, this comprehensive event will detail essential new approaches to teaching in your school. - July 31, 2014 - Capita Conferences

Capita Conferences Announce Their Special Educational Needs Conference – 25th September 2014 – Manchester

Don’t miss this opportunity to hear from policy experts, outstanding schools, award winners and those achieving in challenging circumstances. - July 31, 2014 - Capita Conferences

Capita Conferences Release Details of Their 2nd Annual Improving the Private Rented Sector Conference

A One Day National Conference - Wednesday 24th September 2014 – Central London - July 31, 2014 - Capita Conferences

Capita Conferences' Preparing for the New A Levels: Content Design and Assessment Event Announced - 21 October, London

This one day national conference is ideally timed ahead of the phased implementation of the new A Level system and is designed specifically to improve knowledge surrounding the alterations to secure a smooth transition. - July 30, 2014 - Capita Conferences

Capita Conferences Release Details of Their 1st Annual Police Custody Conference

A One Day National Conference Wednesday, 22nd October 2014 – Central London. - July 30, 2014 - Capita Conferences

Capita Announce their Apprenticeships and Traineeships Conference - 24 September 2014

Explore the radical changes to the national apprenticeships and traineeships agendas and take away successful strategies for supporting young people in the transition from education to employment. - July 26, 2014 - Capita Conferences

Capita Announce Details of Their Curriculum and Assessment Review Wales Conference

Their Conference comes at a time of unprecedented change to the design and delivery of education in Wales. - July 24, 2014 - Capita Conferences

Capita Announce Their Payment Systems in Mental Health Conference

Share the experiences of mental health providers and commissioners who are using payment system innovation to support service transformation. - July 24, 2014 - Capita Conferences

Capita Announce Details of Their Academy Leaders Forum

Their Academy Leaders Forum is specifically designed for education leaders to build on the progress of the academies programme so far. - July 24, 2014 - Capita Conferences

Capita Announce Details of Their Voluntary Sector Leaders Forum

Designed in consultation with sector leaders, and a Keynote Address from the Cabinet Office, their Forum provides the ideal opportunity to come together to investigate the way forward for greater involvement in delivering public & community services. - July 24, 2014 - Capita Conferences

HB Eye Care Center Earns Second Consecutive Talk of the Town Award for Customer Satisfaction

Optometrist Helen Xu and HB Eye Care Center receive high praise from satisfied patients, earning them a second Talk of the Town Award. - July 19, 2014 - Celebration Media U.S.

Capita Conferences Release Details of Their 13th Annual Safeguarding Adults

A One Day National Conference Friday 24th October 2014 – Central London - July 19, 2014 - Capita Conferences

College Works Painting Earns Fourth Consecutive Talk of the Town Award for Customer Satisfaction

Irvine-based painting contractor, College Works Painting, receives high praise from satisfied customers and wins its fourth Talk of the Town Award in four years. - July 19, 2014 - Celebration Media U.S.

Capita Conferences Release Details of Their 14th Annual Alternative Provision Conference

A One Day National Conference, Thursday 23rd October 2014 – Central London - July 09, 2014 - Capita Conferences

Magellan Solutions Receives ISO 27001 Certification for Information Security Management Systems

Globally accepted information security standard demonstrates Magellan Solutions’ capabilities for securing data for various clients. - July 05, 2014 - Magellan Solutions Outsourcing Inc.

The Drive In Restaurant Wins Second Consecutive Talk of the Town Customer Satisfaction Award

The Drive In Restaurant (two locations in Minnesota and Wisconsin) earns high praise from satisfied customers, winning its second consecutive Talk of the Town Award. - July 03, 2014 - Celebration Media U.S.

Capita Conferences Announce Their Shaping the Role of the Local Authority in Education Conference – 23rd September 2014 – Bristol

This event will evaluate the new dynamic between local authorities and education providers and how it can continue to support improvement and meet the needs of every child. - July 02, 2014 - Capita Conferences

DTR Inc. CEO Jay Goldberg’s Amazon Author Rank Hits an All Time Best

Jay Goldberg has nine books available on Amazon including five work readiness and one entrepreneurship book. - June 30, 2014 - DTR Inc.

Raquel Baldelomar Featured in Latina Magazine

The April 2014 issue of Latina magazine featured Raquel Baldelomar, Founder and Managing Director of Quaintise, on how she built her advertising and marketing company from scratch to and grew it to over $1 million in annual billings. - June 28, 2014 - Quaintise, LLC

Helprace Introduces Online Communities for Fast Growing Businesses

Helprace by Satisware, a cloud-based customer service software suite is setting a new standard in application framework which is designed to lead the way in the introduction of future products. Today Helprace is proud to announce the release of a community platform as part of the initial product offering. Motivated by the desire to offer complete, engaging customer experiences, the integrated community redefines customer-company relationships going forward. - June 25, 2014 - Satisware

Drunk Driving is Safer than Texting and Driving?

Workplace safety specialist urges drivers to end distracted driving; calls deaths caused by texting drivers preventable. - June 24, 2014 - Wynn Solutions

fassforward Consulting Group Partners with Ford Cultural Expert and Bestselling Author Bryce G. Hoffman

fassforward Consulting Group is excited to welcome Bryce G. Hoffman, author of "American Icon: Alan Mulally and the Fight to Save Ford Motor Company", as their newest Senior Strategist. Hoffman’s experience covering Ford’s impressive turnaround has helped him craft a business... - June 24, 2014 - fassforward Consulting Group

B2B Customer Service Expert The Daniel Group Hires Doug Fowler as Chief Operating Officer

The Daniel Group, a national expert on improving customer service in business-to-business companies, has hired Doug Fowler as chief operating officer. He will manage and guide expansion at the fast-growing firm. Fowler brings extensive experience from his years at Bank of America and affiliate... - June 22, 2014 - The Daniel Group

Capita Conferences Release Details of Their 1st Secondary Science Conference

Tuesday 30th September 2014 – Central London; A One Day National Conference - June 22, 2014 - Capita Conferences

Capita Conferences Announce Their Forthcoming Event on Pupil Premium: Maximising and Evidencing the Impact on Pupil Progress

Pupil premium funding is increasing year on year. With greater scrutiny from Ofsted on how the money is spent, it is essential to choose the right interventions and demonstrate their impact on raising attainment of disadvantaged pupils, or risk being judged inadequate at inspection. - June 19, 2014 - Capita Conferences

Capita Conferences Announce Developing Commercialism in Local Government Event

Capita Conferences 3rd Developing Commercialism in Local Government Conference is well timed to drive forward the delivery of innovative services and transformational outcomes as councils reach the half-way point for scheduled austerity measures. Showcasing forward thinking councils who are pioneering creative measures to protect frontline services, our conference comprehensively explores the new era for commercial local authorities. - June 19, 2014 - Capita Conferences

Best Western Belize Biltmore Plaza Hotel Selects Housekeeping PM Touch System™ by Stark Service Solutions, Llc

Housekeeping & Maintenance Software: a Green Solution that reduces labor costs, increases property cleanliness, and provides guests with an improved and more consistent experience. - June 18, 2014 - Stark Service Solutions, LLC

Capita Announce Safeguarding Children Conference - 22 & 23 September, London

This event will equip delegates with the crucial knowledge to develop multi-agency working, drive forward a child-centred system and improve child protection arrangements - June 18, 2014 - Capita Conferences

Capita announce Integrating Health and Social Care Conference - 25 September, London

This timely event is an opportunity for peers to share transferable learning on combining health and social care services from around the UK and maximise the quality of patient care going forward. - June 18, 2014 - Capita Conferences

Transforming Rehabilitation to Reduce Reoffending Conference Announced by Capita Conferences - 17 September, London

Transforming Rehabilitation to Reduce Reoffending 17 September - Central London With major transformation to rehabilitation and offender services outlined in the Offender Rehabilitation Act, including the introduction of Community Rehabilitation Companies, understanding and preparing for these... - June 16, 2014 - Capita Conferences

Child Protection in the Digital Environment Conference Announced by Capita Conferences - 23 September, London

Child Protection in the Digital Environment Tuesday 23rd September 2014 – Central London Recent years have seen the evolution of mobile and digital technology transform how children interact in their daily lives. It is vital for professionals with a duty to protect children to establish... - June 16, 2014 - Capita Conferences

Recent Headlines Within Customer Service

Recent Headlines
Within Customer Service