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Jay Goldberg of DTR Inc. Hosting Rescheduled Concert on Saturday, October 7th
The concert, featuring seven independent artist acts, is a free event taking place in the auditorium at the Mandel Public Library of West Palm Beach at 1:30 PM. - October 06, 2017 - DTR Inc.
WEBTEXT Upgrades Cisco Contact Center with New Facebook Messaging Features & Chatbot Escalation
Voice deflection to Facebook Messenger- deflect voice calls to either Messenger or SMS; AI chatbot escalation - Escalate AI bot chats to live Cisco contact center agents via Messenger or SMS; Voice agents can send Messenger or SMS texts to callers, including, a secure url link, order number or Google map address to callers while still speaking; Messaging for Salesforce in a Cisco Contact Center via Bucher and Suter connector. - October 05, 2017 - WEBTEXT
The Talk Awards Honors Eight-Time Winners for Achieving Outstanding Customer Satisfaction Ratings
Two Illinois-based businesses receive the prestigious Talk Award for earning high customer satisfaction ratings. - September 27, 2017 - The Talk Awards
Viet Pearl Restaurant Wins 2017 Spectrum Award for Customer Satisfaction
Viet Pearl Restaurant receives its first City Beat News Spectrum Award for providing excellent customer service. - September 14, 2017 - City Beat News
DTR Inc's CEO Jay Goldberg Hosting Two Free Music Events in September in West Palm Beach, FL
The events are for music lovers as well as venues and communities looking for local talent for their venues. - September 07, 2017 - DTR Inc.
City Beat News Grants Spectrum Awards to Top-Rated Businesses for Outstanding Customer Service
City Beat News announces the most recent winners of its Spectrum Award, and all the businesses being recognized are consecutive-year honorees. - September 07, 2017 - City Beat News
dJAX DMP Manager, the Launch of an Impeccable Data Management Platform for the Data Driven Market
Launched by dmpmanager.com, dJAX DMP manager is a centralized platform that compiles substantial amount of data about an entity, process it and organize the data in segments. This processed information can be used in myriad ways for countless data and ad serving needs. - August 28, 2017 - dJAX DMP Manager
The Yoga Garden Wins Consecutive Spectrum Awards for Customer Satisfaction
The Yoga Garden receives third straight City Beat News Spectrum Award for providing excellent customer service. - August 18, 2017 - City Beat News
Joseph Mormino D.D.S. Wins Consecutive Spectrum Awards for Customer Satisfaction
Joseph Mormino D.D.S. receives his second straight City Beat News Spectrum Award for providing patients with excellent service. - August 17, 2017 - City Beat News
Fabric Innovations Wins Consecutive Spectrum Awards for Customer Satisfaction
Florida-based fabric company is a leading supplier to the hospitality industry and continues to earn high praise from satisfied clients. - August 11, 2017 - City Beat News
City Beat News and The Stirling Center Maintain A+ Rating from BBB
The Stirling Center and City Beat News award top-notch customer service providers across the country — and reaffirm the importance of the customer experience by earning BBB's highest rating. - July 01, 2017 - City Beat News
WEBTEXT Announces Messaging Integration with Amazon Connect Contact Center
WEBTEXT announced today that it is the first messaging company to successfully integrate SMS, MMS & Facebook Messenger into Amazon Connect contact center. “Integrating messaging with the largest global cloud provider is a very important milestone for 'live' person to person customer... - June 28, 2017 - WEBTEXT
City Beat News Honors 5-Star-Rated Spectrum Award Winners for Outstanding Customer Service
City Beat News announces the most recent winners of its Spectrum Award, and all the businesses being recognized are three-time honorees. - June 28, 2017 - City Beat News
City Beat News Announces Spectrum Award Winners for 2017
City Beat News continues to announce the Spectrum Award-winning companies on its website on a rolling annual basis. - June 27, 2017 - City Beat News
TrueCx Opens New Office, Joins Galvanize Phoenix Campus
Both moves enable company to accelerate growth in the customer experience field. - June 18, 2017 - TrueCx
City Beat News Announces Spectrum Award for Premier Agents in Real Estate
City Beat News launches its new Premier Agent designation for real estate professionals who provide excellent customer service. - June 16, 2017 - City Beat News
QuestionPro Launches Conversational Forms - New A.I. Chat-Bot App for Surveys
Survey and analytics player QuestionPro has entered the chat-bot sphere with the new Conversational Forms app for surveys. - June 14, 2017 - QuestionPro
Nail & Hair Care Spa Wins Consecutive Spectrum Awards for Customer Satisfaction
Nail & Hair Care Spa receives its second straight City Beat News Spectrum Award for providing customers with excellent service. - June 08, 2017 - City Beat News
City Beat News Honors 2017 Spectrum Award Winners for Outstanding Customer Service
City Beat News announces the most recent winners of its Spectrum Award, and all the businesses being recognized are three-time and four-time honorees. - June 07, 2017 - City Beat News
CloudCherry Adds Customer Effort Score to Its VOC Platform; Helps Organizations Track and Improve Service Efficiency
Customer Experience Management platform CloudCherry now enables consumer-facing organizations to track their Customer Effort Score - a widely-used customer loyalty metric. The metric helps organizations enhance service efficiency by enabling them to identify and eliminate areas that cause increased customer effort, and in turn, poor customer experience. - May 30, 2017 - CloudCherry
City Beat News Awards Repeat Winners for Achieving Excellence in Customer Satisfaction
City Beat News announces the most recent winners of its Spectrum Award, and among those businesses being recognized are consecutive-year honorees in a variety of industry segments. - May 24, 2017 - City Beat News
City Beat News Awards Salons & Day Spas for Outstanding Customer Satisfaction
City Beat News announces the most recent recipients of its Spectrum Award, and among those businesses being recognized are several salons and day spas. - May 14, 2017 - City Beat News
Cathay Pacific Chinese Restaurant Earns Talk Award for Achieving Outstanding Customer Satisfaction Ratings
Boston-area Chinese restaurant has an excellent history of customer satisfaction, earning it five consecutive Talk Awards for its efforts. - May 12, 2017 - The Talk Awards
All Plumbing, Inc. Honored Again for Achieving Outstanding Customer Satisfaction Ratings
Virginia-based All Plumbing receives the prestigious Talk Award for earning high customer satisfaction ratings. - May 11, 2017 - The Talk Awards
City Beat News Honors First-Time and Repeat Winners of Its Spectrum Award for Customer Satisfaction
City Beat News announces the most recent winners of its Spectrum Award, and among those businesses being recognized are first-time and consecutive-year honorees. - May 09, 2017 - City Beat News
Vet Marketing Pro Releases "Veterinary Lead Funnel" to Connect Clients with Vet Clinics
The Veterinary Lead Funnel from Vet Marketing Pro captures pet owner information online and connects potential clients with veterinary clinics via email. - May 03, 2017 - Vet Marketing Pro
City Beat News Awards 5-Star Spectrum Award Winners in the Dental Industry
City Beat News announces the most recent recipients of its Spectrum Award, and among those businesses being recognized are several organizations in the dental field. - May 03, 2017 - City Beat News
University of Essex Selects CloudCherry to Manage and Enhance Student Experience
CloudCherry helps University of Essex to understand and improve student experience at on-campus food outlets and sports centres. - April 29, 2017 - CloudCherry
DTR Inc’s CEO Jay Goldberg Holding Free Lecture/Concert at Mandel Public Library in West Palm Beach, Florida
The free lecture/live concert is The Year in Rock Music – 1973 and will be on Saturday, April 29th at 1:00 PM. - April 28, 2017 - DTR Inc.
B2B Customer Success Platforms Becomes "Actionable"; Doubles CSM Productivity
CustomerSuccessBox enables Customer Success Managers to take action and communicate from right within the system. It adds the functionality of making calls, sending emails, adding notes and tasks from within the account view section itself. - April 27, 2017 - CustomerSuccessBox
New Podcast "Growing Dentist" Now Available in iTunes
The GrowingDentist.com podcast series is brought to you by Ekwa Marketing, a leader in digital marketing for dentists. - April 22, 2017 - Ekwa Marketing
Dr. Christopher Phelps Discusses Maximizing Capacity by Fixing Your Practice Within
GrowingDentist.com announces the release of a podcast episode designed specifically to help dentists grow their practices from within. In this candid, upbeat discussion, Dr. Christopher Phelps talks about the principles that encourage patients to commit and follow through with appointments. He... - April 22, 2017 - Ekwa Marketing
City Beat News Awards 5-Star Spectrum Award Winners for Outstanding Customer Satisfaction
City Beat News announces the most recent recipients of its Spectrum Award, and among those businesses being recognized are first-time and consecutive-year winners. - April 14, 2017 - City Beat News
WEBTEXT Selected for Cisco SolutionsPlus Program
WEBTEXT is proud to announce that it has expanded its relationship with Cisco and is now officially a member of the Cisco SolutionsPlus Program. - March 29, 2017 - WEBTEXT
New Business Book Released – Experience My Brand
The book addresses the largest challenge common to any organization wanting to design and execute a customer experience program that is sustainable and differentiates them in the marketplace. - March 27, 2017 - Kinetic Consulting Services
City Beat News Honors 2017 Spectrum Award Winners for Outstanding Customer Satisfaction
City Beat News announces the most recent recipients of its Spectrum Award, which honors excellent customer service, and among those businesses being recognized are first-time and consecutive-year winners. - March 27, 2017 - City Beat News
Customer Experience Management Platform CloudCherry Chooses Angular 2; Adds Cutting-Edge Technology to Its Front-End Framework
Customer Experience Management platform CloudCherry has chosen Angular 2 as its front-end web framework. The framework enables seamless customization of its customer experience product in order to stay on top of brands’ evolving needs. - March 25, 2017 - CloudCherry
Supported Housing Conference – Friday, 26th May, 2017 in Central London
With the 1% rent reduction applying to Supported Housing from April 2017 and the Local Housing Allowance cap coming into effect from 2019, Capita’s national Supported Housing Conference comes at a time of significant change in the sector. Following the Government’s consultation on... - March 17, 2017 - Capita Conferences
Special Educational Needs Conference – 22nd May, 2017 in Central London
Hear from Ofsted and the CQC on initial findings from the local area SEND (LASEND) inspections and take away key learning from an outstanding child and mental health services (CAMHS) provider on identifying SEN students earlier. - March 17, 2017 - Capita Conferences
Children Missing Education Conference – 25th May, 2017 in Central London
Hear from the National Children’s Bureau on the latest research and findings into children missing education to improve policy and practice. Take away guidance on how to effectively engage with Gypsy, Roma and Traveller (GRT) communities to increase school attendance. - March 17, 2017 - Capita Conferences
ITA Audio Visual Solutions Wins City Beat News Spectrum Award for Excellence in Customer Satisfaction
ITA Audio Visual receives the City Beat News Spectrum Award for providing customers with excellent service. - March 16, 2017 - City Beat News
Capita Conferences Announce Details of National Conference on Apprenticeships and Traineeships Conference – 22nd May, 2017 in Newcastle
Taking place one month after the implementation of the Apprenticeship Levy, Capita’s Apprenticeships and Traineeships Conference provides an essential update on the new funding options from April 2017. With the Trailblazer Apprenticeship Standard and the Apprenticeship Service placing... - March 15, 2017 - Capita Conferences
Free John Maxwell Leadership Training in the Inland Empire Region
Free John Maxwell Leadership Training in Inland Empire Businesses. Sessions are 100% free for businesses with 10 or more participants and can be scheduled at www.drholliekelly.com. - March 09, 2017 - IMPACT Solutions
Dream Salon & Spa Wins 2017 City Beat News Spectrum Award for Excellence in Customer Satisfaction
The team at Dream Salon & Spa receives high marks for customer satisfaction, earning the business the prestigious Spectrum Award. - March 07, 2017 - City Beat News
City Beat News Awards First-Time and Repeat Winners for Outstanding Customer Satisfaction
City Beat News announces the most recent recipients of its Spectrum Award, which honors excellent customer service, and among those businesses being recognized are first-time and consecutive-year winners. - March 04, 2017 - City Beat News
Healthcare Provider Nova IVI Fertility Improves Patient Satisfaction with CloudCherry
Nova IVI Fertility powers Patient Satisfaction with Customer Experience Management Platform CloudCherry. - March 02, 2017 - CloudCherry
Community Engagement Conference – Friday 28th April 2017 – Central London
Capita’s Community Engagement Conference provides a unique, interactive forum. Book now to discover ways to reduce costs and deliver locally designed services which promote diversity and work to support local communities. - March 02, 2017 - Capita Conferences
San Diego Marketing Consultant Earns Internationally Recognized Professional Certification
Rama Beerfas, Chief Solutions Specialist at San Diego based Lev Promotions, was recently awarded the MAS (Master Advertisement Specialist) certification from PPAI (Promotional Products Association International). According to William Poole, Professional Development Coordinator at PPAI, "The... - February 26, 2017 - Lev Promotions
City Beat News Recognizes Salons, Spas & Skin Care Centers for Outstanding Customer Satisfaction
City Beat News announces the most recent recipients of its Spectrum Award, which honors excellent customer service, and all are consecutive-year winners. - February 25, 2017 - City Beat News
Capita Conferences Announces Their Safeguarding Children Conference – Tuesday 25th April 2017 – Central London
Capita’s Safeguarding Children Conference is perfectly timed to review your safeguarding policies and practices. Massive changes within this sector are expected, with the Children and Social Work Bill making its way through parliament and recommendations from the Wood Report beginning to be... - February 24, 2017 - Capita Conferences