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Within Customer Service
Nail Perfection & Spa Earns Talk Award for Achieving Outstanding Customer Satisfaction Ratings
Family-run spa has an excellent history of customer satisfaction, earning it back-to-back Talk Awards for its efforts. - February 09, 2017 - The Talk Awards
City Beat News Recognizes Repeat Customer Satisfaction Award Winners
City Beat News announces the most recent recipients of its Spectrum Award, which honors excellent customer service, and all are consecutive-year winners. - February 08, 2017 - City Beat News
Credit Union Desert Schools Puts Voice of Customer in the Forefront; Signs Up with Customer Experience Platform CloudCherry
Arizona-based Credit Union, Desert Schools, signs up with Real-time and Omni-channel Customer Experience Management platform, CloudCherry to bolster its overall member experience strategy. - February 02, 2017 - CloudCherry
Capita Conferences Announce Their Pupil Premium Conference, in London on the 27th April 2017
The national Pupil Premium Conference showcases a range of best practice case studies, offering transferrable learning on how to effectively utilise funding to narrow the attainment gap and ensure successful outcomes for learners. In light of the November 2016 Social Mobility Commission Report... - February 01, 2017 - Capita Conferences
Capita Conferences Announce Details of Their Alternative Provision Conference, Taking Place on the 15th & 16th March in Central London
This national Alternative Provision in Education Conference discusses how to commission high quality alternative provision (AP), ensuring that students from all backgrounds receive an education that supports their individual needs and helps them to reach their full potential. Delegates can bench... - January 31, 2017 - Capita Conferences
Capita Conferences' Child Protection Event is Announced for the 19th April in Edinburgh
With the Child Protection Improvement Programme reviewing policy, practice, services and structures, this event is timed to provide the latest best practice and effective child protection provision. Following the review of the Named Person Scheme pilots as part of GIRFEC approach to improving... - January 31, 2017 - Capita Conferences
Multi-Agency Information Sharing – Wednesday 22nd and Thursday 23rd March 2017
Capita Conferences announce details of their Multi-Agency Information Sharing 22nd & 23rd March 2017, Central London. - January 29, 2017 - Capita Conferences
Capita Conferences Announce Details of Their The Future of Apprenticeships in Scotland Conference – Wednesday 8th March 2017, Edinburgh
This conference gives you a unique opportunity to hear directly from the Minister for Employability and Training on changes to apprenticeship funding. - January 29, 2017 - Capita Conferences
Capita Conferences Announce Details of Their Reducing Rent Arrears Conference - Tuesday, 25th April 2017, London
This conference provides you with the strategic guidance to prevent, manage and recover tenants’ arrears and brings together best practice case studies to help you formulate an effective strategy for income recovery. - January 29, 2017 - Capita Conferences
Capita Conferences Announce Details of National Conference on Achieving Efficient Patient Flow – 31st March, Central London
Achieving Efficient Patient Flow Preventing Delayed Discharges and Unnecessary Admissions This conference offers essential strategic and practical guidance on reducing length of hospital stay and eliminating delayed transfers of care. With bed occupancy rates reaching critical levels and cuts to... - January 28, 2017 - Capita Conferences
Transforming Care for People with Learning Disabilities Conference Tuesday, 28th February 2017, Central London
Capita Conferences announce details of their Transforming Care for People with Learning Disabilities Conference - Tuesday, 28th February 2017, Central London - January 28, 2017 - Capita Conferences
Capita Conferences Announce Details of Their School Funding Conference – 8th February, Hallam Conference Centre, London
Hear from the Department for Education as they discuss the new national funding formula, the National Audit Office and best practice case studies on raising attainment whilst driving greater efficiency. - January 28, 2017 - Capita Conferences
Multi-Agency Information Sharing Conference – Wednesday 15th March 2017, Edinburgh
Capita Conferences announce details of their Multi-Agency Information Sharing Wednesday 15th March, 2017 - Edinburgh. - January 27, 2017 - Capita Conferences
Capita Conferences Announce Details of Their the Customer Insight Conference – Thursday, 16th March 2017, Edinburgh
This conference examines the power of using customer feedback and user experience to drive service transformation. - January 27, 2017 - Capita Conferences
Capita Conferences Announce Details of Their Reducing Reoffending Conference – 29th March, Central London
Reducing Reoffending Improving the continuity of care from custody to the community With recent figures published by the Ministry of Justice indicating nearly half of all prisoners go on to reoffend within 12 months, the successful rehabilitation of offenders is an urgent priority. Featuring... - January 26, 2017 - Capita Conferences
City Beat News Honors 2017 Spectrum Customer Satisfaction Award Winners
City Beat News announces the most recent recipients of its 2017 Spectrum Award, which honors businesses for providing excellent customer service. - January 26, 2017 - City Beat News
CloudCherry Now Offers Text-Based Customer Sentiment Analysis; Uses IBM Watson, Microsoft Azure ML
Real-time and Omni-channel Customer Experience Management platform CloudCherry uses IBM Watson and Microsoft Azure to improve the accuracy and contextual relevance of its own Text Analytics platform. Although more and more Businesses are turning to text analytics as a means to analyse customer... - January 22, 2017 - CloudCherry
CONRIC PR & Marketing Celebrates Milestone 10-Year Anniversary in 2017
As 2017 marks the beginning of another new year with the promise of new resolutions, CONRIC PR & Marketing marks the beginning of a milestone 10-year anniversary. To celebrate this milestone for her growing Fort Myers, Fla.-based company, President Connie Ramos-Williams has committed to a... - January 13, 2017 - CONRIC PR & Marketing
Capita Conferences Announce Details of Their Developing Commercialism in Local Government Conference – Thursday 9th February 2017, Central London
Our Developing Commercialism in Local Government Conference has been designed to assist you to become a commercially aware and financially secure local authority. With a £5.8 billion local government funding gap predicted by 2020* as changes to government funding come into place. Attend this... - January 11, 2017 - Capita Conferences
Welcome to CCW Digital
CCW, the world’s leading customer experience event series, is pleased to introduce CCW Digital, the next evolution of its Call Center IQ online community. Not simply a name change, CCW Digital represents an intention to elevate the quality of content and networking opportunities offered by... - January 06, 2017 - CCW Digital
Terese European Skin and Body Care Wins City Beat News Spectrum Award for Customer Satisfaction
Terese European Skin and Body Care receives high marks for customer satisfaction, earning the 2016 Spectrum Award. - January 04, 2017 - City Beat News
City Beat News Honors First-Time Customer Satisfaction Award Winners
City Beat News announces the most recent recipients of its 2016 Spectrum Award, which honors excellent customer service. - December 30, 2016 - City Beat News
eGumball, Inc. Spreads Holiday Cheer at 2016 Adopt a Family Event
A story about the eGumball, Inc. team participating in one of their most anticipated charity events of the year--the Adopt A Family Program hosted by Share Our Selves. - December 29, 2016 - eGumball, Inc.
Research Underway for the City Beat News 2017 Spectrum Awards for Customer Satisfaction
Top businesses with the strongest customer satisfaction ratings in City Beat News’ independent research will receive the Spectrum Award. - December 29, 2016 - City Beat News
Affordable Home Ownership – Friday 10th February, Central London
Do not miss this opportunity to explore practical guidance on efficiently delivering high quality housing and increasing affordable home ownership. - December 21, 2016 - Capita Conferences
Capita Conferences Announce Details of Their Improving Adoption Services and Support Conference - Thursday 19th January 2017 - Central London
With the introduction of the Adoption Support Fund and the recent government publication of ‘Adoption: a vision for change’ and ‘Putting Children First’, Capita’s Improving Adoption Services and Support Conference gives you an opportunity to explore the reforms to... - December 18, 2016 - Capita Conferences
Capita Conferences Announce Details of Their Secondary Literacy and Numeracy – Monday 23rd January 2017, Cardiff
This conference will give you the opportunity to gain exclusive insight and take away transferable learning, enabling you to prepare a curriculum that will ensure pupils have the literacy and numeracy skills they need for life beyond education. - December 18, 2016 - Capita Conferences
Katherine Morris + Co. Launches Subscription Program and Holiday Card Services
Katherine Morris + Co. has launched two new services: a monthly subscription program called Parker’s Postbox and holiday card services to help busy individuals and organizations mail their New Year’s greetings. Founded by donor relations specialist Katherine Morris, the company... - December 09, 2016 - Katherine Morris + Co.
Prepare Your Home for the Winter with 4 Simple Steps by Urban Electric
Winter is coming, and you better make sure that your electrician company is up to code according to the standards of the county as Urban Electric recommends. - December 08, 2016 - Urban Electric
Student Retention Conference – Wednesday 8th February 2017 – Central London
Capita’s conference is designed to support organisations to deliver an outstanding student experience which maximises student retention. - December 02, 2016 - Capita Conferences
Tackling Child Sexual Exploitation Conference – Wednesday, 25th January 2017, Edinburgh
Attend this event and gain insight into other organisations’ prevention and support measures. - November 26, 2016 - Capita Conferences
Capita Conferences Announce Details of Their Improving School Attendance and Absence Management Conference – 8th December, London
This conference gives delegates the opportunity to take part in a series of interactive sessions and review practical examples in order to identify how to engage with families and better manage attendance. - November 23, 2016 - Capita Conferences
Resident Engagement Conference – Monday 12th December 2016 – Central London
Capita Conferences’ Resident Engagement Conference showcases innovation in achieving active resident involvement, enabling your organisation to secure business efficiencies and release money to invest in new housing and regeneration schemes. With housing associations and local authorities... - November 23, 2016 - Capita Conferences
Local Government Leaders Forum–7th December from 1pm Onwards, London
Timed to coincide with the government’s first autumn statement and designed in partnership with CIPFA, Capita Conferences' Local Government Leaders Forum comes at a time of unprecedented change in Local Government - November 23, 2016 - Capita Conferences
City Beat News Highlights Spectrum Customer Satisfaction Award Winners
City Beat News announces 2016 Spectrum Award Winners that have provided excellent customer service and earned high ratings from customers. - November 23, 2016 - City Beat News
Capita Conferences Announce Details of Their Mental Health Support in Schools Conference - Tuesday, 17th January 2017, Central London
Capita’s Mental Health Support in Schools Conference has been specifically designed to help you create a framework which supports the mental wellbeing of students using an integrated services approach. With the Government investing £1.4 billion in children and young people’s... - November 20, 2016 - Capita Conferences
Improving Children and Young People’s Mental Health Services - Tuesday 13th December 2016 - Edinburgh
Improving Children and Young People’s Mental Health Services Conference to ensure your team is fully trained to deal with mental health problems in young people and create systems to process children and young people quickly and effectively. - November 18, 2016 - Capita Conferences
Capita Conferences Announces Supported Housing Conference – Thursday 15th December 2016, Central London
Explore how to design, develop and deliver enhanced support solutions and help your tenants maintain their independence through effective partnership working. - November 18, 2016 - Capita Conferences
Capita Conferences Announce Details of Their Ending Violence Against Women and Girls Conference – 14th December, Central London
With the Ending Violence Against Women and Girls (VAWG) 2016-2020 strategy setting out an ambitious vision to shift focus from crisis response to early intervention and prevention, there has never been a better time for organisations to enhance their strategy for tackling domestic abuse and sexual... - November 18, 2016 - Capita Conferences
Capita Conferences Announces Details of Their Inspecting Children’s Services Conference – Wednesday 7th December - Central London
Capita’s Inspecting Children’s Services Conference explores Ofsted’s latest consultation on inspections of children’s social care and the potential impact on the future of children’s services inspections. As the government sets out its vision to achieve excellent... - November 18, 2016 - Capita Conferences
Capita Conferences Announce Details of Their Early Years Conference – 12th December, Edinburgh
This conference comes at a vital time for practitioners to get prepared for the revolution in early years’ education and childcare. The Scottish Government has committed to boosting the free early learning and childcare entitlement to 30 hours a week by 2020 and to narrowing the attainment... - November 17, 2016 - Capita Conferences
City Beat News Announces 2016 Spectrum Award Winners for Customer Satisfaction
City Beat News announces 2016 Spectrum Award Winners that have provided excellent customer service and earned high ratings from customers. - November 16, 2016 - City Beat News
1st Choice Home Care Wins 2016 City Beat News Spectrum Award for Excellence in Customer Satisfaction
The team at 1st Choice Home Care receives high marks for customer satisfaction, earning the prestigious Spectrum Award. - November 11, 2016 - City Beat News
Transforming Care for People with Learning Disabilities Conference
Following the implementation of the Social Services and Well-being (Wales) Act in April 2016, requiring regional partnership boards to prioritise integration of support services for people with learning disabilities, Capita's Transforming Care for People with Learning Disabilities Conference is ideally timed. - November 06, 2016 - Capita Conferences
City Beat News Announces First-Time Spectrum Award Winners for Customer Satisfaction
City Beat News announces 2016 Spectrum Award Winners that have provided excellent customer service and earned high ratings from customers. - October 26, 2016 - City Beat News
City Beat News Honors Consecutive-Year Spectrum Award Winners for Customer Satisfaction
City Beat News announces 2016 Spectrum Award Winners that have provided excellent customer service and earned high ratings from customers for the second straight year. - October 20, 2016 - City Beat News
Artiste Dentistry Wins 2016 City Beat News Spectrum Award for Excellence in Customer Satisfaction
The team at Artiste Dentistry receives high marks for customer satisfaction, earning the prestigious Spectrum Award. - October 19, 2016 - City Beat News
Capita Conferences Announce Details of Their Academy Conversion and Management Conference – Tuesday 18th October 2016 – Central London
This conference is perfectly timed to help schools overcome the challenges of conversion and gain an insight into strategies for driving academy growth plans. With the Department for Education taking a more flexible approach regarding academy conversion, schools can take their time to fully... - October 16, 2016 - Capita Conferences
Safeguarding Children Conference - Thursday, 24th November 2016 - Cardiff
This conference ensures you have the right framework to meet statutory duties to safeguard children. - October 16, 2016 - Capita Conferences
Closing the Gender Pay Gap Conference
With the Government’s decision to introduce mandatory gender pay gap reporting for all organisations across the public and private sector with over 250 employees by April 2017, Capita’s Closing the Gender Pay Gap Conference comes a critical time. Developed to provide you with... - October 16, 2016 - Capita Conferences