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Capita Conferences' Welfare Reform Conference Announced - 20th June, Edinburgh
Welfare Reform in Scotland Monday 20th June 2016 - Edinburgh Chair: Les Robertson, Immediate Past President, Institute of Revenues, Rating and Valuation (IRRV) Scotland Association About the conference: This conference comes at a critical time amidst considerable change taking place within the... - May 08, 2016 - Capita Conferences
Capita Conferences' Effectively Handling Complaints in Housing Conference Announced - 21st June, Central London
Effectively Handling Complaints in Housing Tuesday 21st June 2016 – Central London Chair: Matt Cooney, Chief Executive, Asra Housing Group About the conference: This conference provides a unique forum to explore how to implement an effective complaints handling process. With the... - May 08, 2016 - Capita Conferences
Learn the 5 Business Disciplines with Guest Speaker JDWalker
Whether you are a new or experienced business owner or a serial entrepreneur, this presentation of the “Five Business Disciplines” was developed just for you. The Five Business Disciplines are the foundation of Master Networks training. - May 06, 2016 - Master Networks - Acworth
Kaminski Capital Advertising, Inc. Celebrates Best First Quarter Ever
KCA has hired new employees to oversee market development. Recent expansion has directed focus on development outside the city of Tucson. Oro Valley and Marana continue to give huge results for this office. During the first quarter, KCA provided over $10,000 in gift cards to families in these communities. James K. responds by saying, “Not only are our clients extremely happy with the results, but we have had a direct impact on the local economies of Southern Arizona.” - May 05, 2016 - Kaminski Capital Advertising, Inc.
Teacher Training and Recruitment - 13th June 2016 – Central London
With a shortage of new teachers entering the profession and increasing pressures in attracting and retaining high quality staff, Capita's national Teacher Training and Recruitment Conference is designed to showcase innovation from across the sector. Featuring strategic guidance from Sir Andrew Carter and the DfE, the agenda highlights transferable initiatives from primary and secondary settings. - May 03, 2016 - Capita Conferences
City Beat News Honors Spectrum Award Winners for Achieving High Customer Satisfaction Ratings
City Beat News has begun rolling out the results of its Spectrum Award for Customer Satisfaction. - May 01, 2016 - City Beat News
Capita Conferences’ Records and Information Management Event Announced – 27th May, Edinburgh
Public Sector Records and Information Management Friday, 27th May 2016 – Edinburgh Chaired by Alan Bell, Head of Information Governance, University of Dundee About the conference: This conference is ideally timed to ensure organisations have accessible and effective records and information... - April 30, 2016 - Capita Conferences
Capita Conferences’ Alternative Provision in Education Event Announced – 24th May, London
Alternative Provision in Education Tuesday, 24th May 2016 – Central London Chaired by Seamus Oates, CEO, TBAP Trust, (Tri Borough Alternative Provision) About the conference: This conference showcases best practice initiatives and strategies to optimise funding, improve commissioning... - April 30, 2016 - Capita Conferences
Supported Housing Conference
Capita’s Supported Housing Conference is taking place on 22nd June in London and comes at a crucial point for those providing valuable services to the most vulnerable in society. - April 28, 2016 - Capita Conferences
Secondary Performance and Assessment Conference
Capita’s Secondary Performance and Assessment Conference on 29th June 2016 in Leeds is aptly timed to prepare you for the changes and ensure you can continue improving the progress and attainment of your students. - April 27, 2016 - Capita Conferences
CONRIC PR & Marketing Wins Two Image Awards
The Southwest Florida Chapter of FPRA recognizes PR excellence. - April 27, 2016 - CONRIC PR & Marketing
Capita Conferences' Housing Finance Event Announced - 23rd May, London
This Housing Finance Conference will help providers get to grips with new government policies including pay to stay, right to buy and the 1% rent reduction, featuring leading speakers from Homes and Communities Agency, local government and the social housing sector. - April 17, 2016 - Capita Conferences
College Works Painting Earns Award for Achieving Outstanding Customer Satisfaction Ratings
With a high customer satisfaction rating, College Works Painting in Irvine receives the Talk Award for Outstanding Customer Satisfaction. - April 14, 2016 - The Talk Awards
Preventing Deaths in Police Care Conference - 28th June 2016 – Central London
Attend Capita’s one day national conference on 28th June and ensure your organisation has the tools to adopt an effective multi-agency approach to preventing deaths in police care. - April 10, 2016 - Capita Conferences
ZoCo Marketing Promotes Top Performer to Management
The leaders at ZoCo Marketing frequently recognize the contributions of their high-achieving team members. The firm’s president highlighted one dynamic performer. He also shared the firm’s goals for extending services to all of San Diego. - April 07, 2016 - ZoCo Marketing Solutions, Inc.
Secret Eyes Everywhere Finds Americans Hate This Trend
Secret Eyes Everywhere, self-proclaimed customer service investigators bent on bringing great customer service back, explores how companies gain new customers and quickly lose because of this one practice. - April 01, 2016 - Secret Eyes Everywhere
Sign Up for DTR Inc. CEO Jay Goldberg’s Courses is Through April 8, 2016
Sign up is online. This term's courses are How to Start, Grow and Manage a Business, Rock Music History: The Seventies, and Computer and Internet Basics. - March 29, 2016 - DTR Inc.
Ekwa Marketing’s New Book for Doctors Who Want to Dominate Google
Ekwa Marketing, the premier Internet Marketing and SEO firm for doctors in the U.S., has released its new book called: “Game Over: A Physician’s Guide to Google Domination!” The book is authored by Naren Arulrajah, a leading-edge innovator and thought leader in medical online... - March 27, 2016 - Ekwa Marketing
Transforming Maternity Services: Thursday 26th May 2016 – Central London
Gain crucial insight on the impact of the National Maternity Review and ensure pregnant women have more choice, continuity and freedom in the care and treatment that they receive. - March 25, 2016 - Capita Conferences
Capita's Tackling Tenancy Fraud Conference - Friday, 20 May 2016, Central London
Capita’s Tackling Tenancy Fraud Conference taking place on Friday 20th May in London uncovers the best practice strategies implemented by local authorities and housing associations to combat and successfully prosecute tenancy fraud. - March 24, 2016 - Capita Conferences
City Beat News Grants Spectrum Awards for Customer Satisfaction Excellence
Businesses are honored for receiving high customer satisfaction ratings with the CBN Spectrum Award. - March 04, 2016 - City Beat News
CloudCherry Releasing Advanced Text Analytics to Its Customer Experience Management Platform
Customer experience management platform CloudCherry is soon to launch Advanced Text Analytics to interpret the sentiment behind consumer comments. - March 03, 2016 - CloudCherry
Rent Arrears - Tuesday 26th April 2016 - London
About the conference: Capita Conference’s Rent Arrears Conference comes at a critical time for housing providers. With the 1% rent reduction decreasing income, together with Welfare Reform and the Universal Credit (UC) rollout impacting tenants’ arrears, now is the time to streamline... - March 02, 2016 - Capita Conferences
Kaminski Capital Expanded Into Marana, Arizona
Kaminski Capital Advertising, Inc. (KCA) has extended its promotional events into Marana, AZ. In doing so, KCA is helping customers save money and drawing awareness of the clients KCA serves. - March 01, 2016 - Kaminski Capital Advertising, Inc.
Delivering the Cancer Strategy Conference - Thursday, 28 April 2016 – Central London
Investigate methods to enhance prevention, transform support for patients living with and beyond cancer and ensure your organisation has the tools to offer the highest quality care and services. - February 27, 2016 - Capita Conferences
Breanna Rigg Named CONRIC’s New Marketing Assistant
CONRIC PR & Marketing, a full service strategic branding, public relations, marketing and advertising agency, is pleased to announce that intern Breanna Rigg has joined the CONRIC team as the agency’s new Marketing Assistant. Rigg will manage the administration of social media accounts... - February 26, 2016 - CONRIC PR & Marketing
CloudCherry Customer Experience Platform Signs Up Alyasra Fashion, Extending Its Reach in the Middle East Region
Customer Experience Management platform CloudCherry has signed up retailer Alyasra Fashion to continue its expansion into the Middle East market. - February 18, 2016 - CloudCherry
Capita Conferences' Post-16 Education and Training Conference and Exhibition Announced - 18th April, London
Post-16 Education and Training Conference and Exhibition Monday, 18th April 2016 – Millennium Gloucester Hotel, Central London Chair for the Day: David Russell, Chief Executive, The Education and Training Foundation About the event: With the Education Secretary declaring that schools are... - February 17, 2016 - Capita Conferences
Implementing the New Qualifications in Wales - Friday 4th March 2016
Capita's Implementing the New Qualifications in Wales Conference comes at a time of unprecedented change in education as the government forges ahead with its commitment to delivering a new national curriculum by 2021. Featuring specialist input from WJEC and sector-leading schools across the... - February 06, 2016 - Capita Conferences
Post-16 English and Maths Conference, Tuesday 22nd March 2016 - Manchester
Capita's Post-16 English and Maths Conference is timed amidst increasing scrutiny around the quality of provision, as the number of 16-19 year old learners continues to rise and the Government's drive to raise standards in English and maths gathers pace. - February 06, 2016 - Capita Conferences
Housing Benefit Reform Conference, Thursday 24th March 2016 – London
With the Spending Review and Autumn Statement heralding further changes to Housing Benefit, Capita's national Housing Benefit Reform Conference is designed to ensure local authorities and social housing providers are equipped to support the local population and the workforce through the changes to the benefits system. - February 06, 2016 - Capita Conferences
Delivering the New A Levels Friday 18th March 2016 – Central London
Capita's Delivering the New A Levels Conference comes at a pivotal time, almost half way along the Government’s A Level reform timeline and ahead of the introduction of phase 2 subject teaching in September 2016. - February 06, 2016 - Capita Conferences
CloudCherry Introduces Gamification of Customer Feedback
Customer experience platform CloudCherry has integrated gamification features into its feedback app in order to make the feedback process engaging. - February 05, 2016 - CloudCherry
Capita Conferences’ Announces Information Sharing Conference to Take Place on 17th March in Edinburgh
Attendees will improve their information sharing policies through collaboration and gain a deeper understanding of the legislative and governmental reforms. - February 03, 2016 - Capita Conferences
Capita Conferences' Academy Conversion and Management Event Announced for 21st March in Manchester
This Academy Conversion and Management Conference is ideally timed to navigate delegates through the conversion process. - February 03, 2016 - Capita Conferences
Developing Commercialism in Local Government Capita Conference Announced for 22nd March, London
Delegates will learn how to maximise their organisation’s revenue streams, make crucial efficiency savings and generate income through additional services - January 29, 2016 - Capita Conferences
Capita Conferences' Commercialism in Housing Event Announced for 29th February, London
Delegates will gain practical advice on balancing the benefits of commercial diversification with regulatory requirements and maintaining social purpose in their organisation’s strategic aims. - January 27, 2016 - Capita Conferences
Capita Conferences' Children Missing Education Event Announced for the 26th Feb, London
This Children Missing Education Conference prepares local authorities to fulfil their statutory duties to prevent children going missing from education, protect those that do and provide services to support them back into education. - January 27, 2016 - Capita Conferences
Super Speciality Eye Hospital Narayana Nethralaya Ropes in CloudCherry to Improve Patient Experience
Customer Experience Management platform CloudCherry has enabled super-speciality eye hospital Narayana Nethralaya to improve its patient experience. - January 24, 2016 - CloudCherry
DTR Inc. CEO Jay Goldberg’s First Book in His ESOL Work Readiness Series Now Available on Amazon
The first books in the series are Workplace Basics with ESOL Exercises. There is an Instructor Book and a Student Book. - January 11, 2016 - DTR Inc.
Future Lifestyle Signs Up with Cloudcherry CEM Software to Create a Delightful Customer Experience
Central, the multi-brand fashion department store from Future Lifestyle Fashions has signed up with CloudCherry to track, measure and improve Customer Delight. The rollout is already underway and will be seen in 30 Central stores across the country. - January 08, 2016 - CloudCherry
DTR Inc. CEO Jay Goldberg’s Upcoming Courses Include Entrepreneurship, Rock Music Genealogy
The courses start on Tuesday the week of January 18th and he will be teaching courses in three locations in Palm Beach County. - January 07, 2016 - DTR Inc.
DTR Inc. CEO Jay Goldberg Announces His Work Readiness with ESOL Exercises Book Series
The series will follow his non-ESOL work readiness book series. Required ESOL competencies from the state of Florida will be used to help determine the content for the ESOL exercises and worksheets. - January 04, 2016 - DTR Inc.
Michael Nash Design Build & Homes Wins Fifth Consecutive Talk of the Town Customer Satisfaction Award
Michael Nash Design Build & Homes receives high praise from satisfied customers, earning it a fifth straight Talk of the Town Award. - December 25, 2015 - Celebration Media U.S.
NHS Workforce Transformation Conference - Tuesday 23rd February 2016 - Central London
With the workforce implications of the Five Year Forward View and the Shape of Caring Review, take this opportunity to learn how the people requirements for delivering integrated care can be met. - December 24, 2015 - Capita Conferences
Apprenticeships and Traineeships Conference - Tuesday 23rd February 2016 - Central London
Gain the information needed to deliver and support successful apprenticeships and traineeships that meet the needs of young people and employers. - December 24, 2015 - Capita Conferences
CloudCherry Extends Its Platform to Provide Voting Services for NRAI
Customer Experience Management platform CloudCherry provided the voting services for the elevator pitch during NRAI's (National Restaurant Association of India) unique annual forum, TechIt, a gathering focused solely on technology in food service. - December 24, 2015 - CloudCherry
eGumball, Inc. Gives Back with Share Our Selves' Adopt a Family 2015
A group of eGumball, Inc. employees volunteered at the Share Our Selves Adopt A Family event on December 16th in Costa Mesa, CA, wrapping gifts, sorting food, and organizing the donations for Orange County families in need. eGumball, Inc. is honored and thankful to have participated in this event,... - December 23, 2015 - eGumball, Inc.
School Admissions Conference: Establishing Fair and Effective Arrangements - Wednesday 27th January, Central London
Capita's well established School Admissions Conference provides delegates with the crucial tools and practical strategies to establish fair and effective arrangements for school admissions. At a time of increasing demand for school places it is essential you can adapt innovatively to the changing... - December 23, 2015 - Capita Conferences
Christian Home Healthcare Earns Fifth Consecutive Talk of the Town Customer Satisfaction Award
Pittsburgh-based home healthcare group earns the 2015 Talk of the Town Customer Satisfaction Award with its fifth straight 5-star rating. - December 16, 2015 - Celebration Media U.S.
