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Within Customer Service
AnswerFirst Answering Service Becomes a Corporate Sponsor for the Association of the United States Army Suncoast Chapter
AnswerFirst Communications supports U.S. Army troops and their families through corporate sponsorship of the Suncoast Chapter Association of the United States Army. - March 11, 2011 - AnswerFirst
Life Enrichment Workshop Series: Spring Forward Into Your Success
Spring Forward Into Your Success is a workshop being offered to the public this spring season and is designed to help individuals learn simple and effective ways to reach any goal they are striving to achieve by focusing on the solution instead of the problem. Cathy Ciaccio, who is leading the workshop states, "We all have within us the ability to identify and resolve our internal conflicts, we just need a little help sometimes." - March 05, 2011 - Cathy Ciaccio Hypnosis
eGain Lands 2011 “Rising Star” Honors from CRM Magazine
Also named a “Leader” in Web Support category, eGain cited for introducing its innovative Social Experience Suite in 2010 - March 05, 2011 - eGain Corporation
AnswerFirst Answering Service Welcomes New Business Development Director
AnswerFirst Communications announces the acquisition of a new Business Development Director. - March 04, 2011 - AnswerFirst
eGain Strengthens UK Channel to Address Rising Demand for Unified Customer Service Solutions
Strategic partnership with NextiraOne to deliver email and chat customer service products with Cisco contact centre solutions - March 02, 2011 - eGain Corporation
eGain Featured in KMWorld’s “100 Companies that Matter in Knowledge Management” List Fifth Year in a Row
eGain Communications (OTC BB: EGAN.OB), the leading provider of cloud and on-site customer interaction hub software, today announced that it had been named to the 2011 KMWorld list of “100 Companies that Matter in Knowledge Management.” Now in its eleventh year, the list is compiled by... - March 02, 2011 - eGain Corporation
Virtual City Radio, Inc is Sponsoring Talent Showcase in Midtown New York
Talent Showcase Label Submit is to provide more exposure for unsigned music artist in hopes to get them signed to a major record label. - February 28, 2011 - IN THE VIRTUAL CITY INC dba 2 HOT 4 AIRWAVES
Hear the Latest at Capita's Child Poverty Conference
Chaired by Alison Garnham, Chief Executive of Child Poverty Action Group, this timely conference coincides with the launch of the Coalition Government’s National Child Poverty strategy, with an opportunity to hear from the Minister and the Child Poverty Unit about this revised strategy. - February 25, 2011 - Capita Conferences
eGain Appoints a Strategic Partner to Address Customer Service Challenges in the Italian Market
Relationship with TFOUR will fulfill the market need for superior customer service solutions. - February 24, 2011 - eGain Corporation
Technology Advisors, Inc. Partners with LoyaltyProfessional to Expand Service Offerings
Technology Advisors, Inc. has partnered with LoyaltyProfessional, a business unit of the The Chapman Group, to increase their service offerings to clients. LoyaltyProfessional provides loyalty consulting and software, helping companies develop more valuable relationships with their customers. - February 21, 2011 - Technology Advisors, Inc.
U Ent and VIRTUAL CITY RADIO, INC Are Sponsoring the Virtual City Radio Mix Tape April 2011
Open Mic Performers will be judged and picked to participate on the Virtual City Radio Mix Tape April 2011 - February 20, 2011 - IN THE VIRTUAL CITY INC dba 2 HOT 4 AIRWAVES
Stark Service Solutions Announces New Relationship with Best Western Plus Celebration Inn & Suites
Shelbyville, Tennessee’s only AAA 3 Diamond rated hotel takes room quality management forward with the Housekeeping PM Touch System™ Module. - February 17, 2011 - Stark Service Solutions, LLC
Transforming Healthcare Through Mobile and Wireless Technologies
Capita’s 3rd National Transforming Healthcare through Mobile and Wireless Technologies Conference examines innovations that are changing the nature of health provision. - February 17, 2011 - Capita Conferences
PacificHub Launches New Brand
Affirms Renewed Commitment to Flexibility, Quality, and Innovation across its BPO Partnerships - February 17, 2011 - PacificHub Corporation
Open Mic & Artist Showcase Sponsored by U Ent. and Virtual City Radio
Open Mic at Panache Supper Club is designed to offer lots of publicity to showcase various types of talent. - February 14, 2011 - IN THE VIRTUAL CITY INC dba 2 HOT 4 AIRWAVES
Capita Release Details of Their 5th National One Stop Shops Conference
Capita’s 5th National One Stop Shops Conference brings together professionals working across a range of local services to identify ways to drive efficiency gains in customer service delivery and develop effective models for inter-agency working. There is increasing pressure to deliver... - February 13, 2011 - Capita Conferences
Rt. Hon Francis Maude MP Will be Speaking at Capita's Public Service Mutuals Seminar
Capita’s Public Service Mutuals Seminar provides practical support to public sector bodies looking to set-up and transfer to mutuals and social enterprise service delivery - February 13, 2011 - Capita Conferences
Divine Realty in Ann Arbor Reports Residential Real Estate Market Improving
Residential real estate market trends shows increased number of sales and a decrease in inventory. - February 06, 2011 - Divine Realty
Capita's Community Empowerment in Wales Conference
Keynote Panel Discussion followed by expert speakers who will discuss how to forge partnerships, the financial implications of community empowerment and how to encourage greater community participation. - February 02, 2011 - Capita Conferences
Capita Annouces It's Implementing the NHS Outcomes Framework Event
This conference coincides with the results of the DoH’s consultation proposals, to give all the information you need to move the outcomes agenda forward. Chaired by Dean White from the Information Centre for Health & Social Care, key speakers from the DoH, CQC, NICE and more will discuss the future for PROMS and develop strategies to help you achieve outcomes based commissioning at every level. - February 02, 2011 - Capita Conferences
Capita's Announces It's National Adult Social Care Reform Conference
National Adult Social Care Reform Conference Thursday 10th March 2011 – Central London Chaired by David Walden, SCIE Keynote addresses by: Shaun Gallagher, DoH followed by a panel discussion on Responding to Funding Challenges Expert speakers will examine key policies, discuss funding of... - January 29, 2011 - Capita Conferences
PinPoint Research Launches MyCUsurvey.com to Give Credit Unions a Low-cost, Turnkey Approach to Member Research
New Survey Service Specifically Designed for Credit Unions Assesses Member Satisfaction Using an Approach that is Standardized, Accurate, and Inexpensive - January 28, 2011 - MyCUsurvey.com
The So Cal Group, Inc. Expands to West Los Angeles
Continuing to meet demands for expansion from one of its Fortune 500 clients, The Southern California Group, Inc has opened a third location. - January 27, 2011 - The Southern California Group, Inc.
Stark Service Solutions Announces New Relationship with Lexington Lansing Hotel
Lexington Lansing Hotel Chooses Housekeeping Preventative Maintenance Touch System™ Module by Stark Service Solutions - January 22, 2011 - Stark Service Solutions, LLC
The SoCal Group Participates in Charity Dodge Ball Tournament
Local businesses teamed up to play in a charity dodge ball tournament in West Los Angeles, raising funds for The Boys and Girls Club and Operation Smile. - January 21, 2011 - The Southern California Group, Inc.
Capita Announce Details of Their School Reform Conference
Tuesday 24th May 2011 – Central London “This White Paper signals a radical reform of our schools. We have no choice but to be this radical if our ambition is to be world-class […] Reforms on this scale are absolutely essential if our children are to get the education they deserve.” Foreword by the Prime Minister and Deputy Prime Minister The Importance of Teaching: Schools White Paper 2010. - January 20, 2011 - Capita Conferences
Magellan Call Center's Top Inbound Customer Services to Drive Business Growth in 2011
Magellan Solutions is targeting more businesses to outsource their inbound customer support, business answering services and technical support to the Philippines. - January 18, 2011 - Magellan Solutions Outsourcing Inc.
John Mullins Partners Ann Arbor Real Estate Company, Divine Realty, with Keller Williams
Residential and Commercial Real Estate Company in Ann Arbor, Divine Realty, ramps up its 2011 goals with Keller Williams partnership. - January 12, 2011 - Divine Realty
DTR Inc. CEO Jay Goldberg to Teach Course for Business Owners and Managers in Delray Beach, Florida
There is a new course, for people interested in starting a business, and for existing entrepreneurs/managers looking to grow their businesses, being offered in Delray Beach, Florida. The Course was developed by, and is being taught by, Jay Goldberg, CEO of DTR Inc. Sign up is Monday through Thursday, the weeks of January 10th and 17th at Atlantic Community High School in Delray Beach, Florida from 4:00 PM until 10:00 PM. - January 10, 2011 - DTR Inc.
Capita Announce Details of Their Safeguarding Adults Conference
The Government has outlined its vision for adult social care, promising a common sense approach to safeguarding which enables choice and control for service users in line with the personalisation agenda. Capita’s 4th National Safeguarding Adults Conference provides a valuable forum to discuss and understand the changing role of safeguarding within the framework of wider social care transformation. - January 05, 2011 - Capita Conferences
Call Desk Inc to Provide Virtual Staff to Tax Preparers During the 2011 Tax Season
Call Desk Inc, a leading provider of Virtual Live Receptionist Services to CPA’s and Tax Preparers announced that they have ramped up their staff in readiness for the upcoming tax season. Call Desk, Inc., offers virtual receptionists and virtual assistants to accounting professionals... - December 31, 2010 - Call Desk Inc
Dr. Lillian Glass Wins Copyright Infringement Trial Against Marsha Petrie Sue
On December 9, 2010, a jury in the Federal Court in Los Angeles, California unanimously found in favor of media personality Dr. Lillian Glass in her copyright infringement trial against Marsha Petrie Sue, an author and professional speaker from Arizona. - December 18, 2010 - Dr. Lillian Glass
Capita’s Electronic Health Records Conference - Details Released
Electronic Health Records are a major focus of the Coalition's Liberating the NHS: an Information Revolution strategic review on information management across health and social care. - December 18, 2010 - Capita Conferences
Local Hypnotist Offers Free Stress Relief Event to Raise Spirits During Unstable Holiday Season
A complimentary stress management class is being offered to the public as a why to decrease holiday anxiety and increase holiday enjoyment during a time of economic turmoil. The class is centered around the concept that people can reduce feelings of anxiety and worry if given the tools and taught how to use them in a simple to use format. Cathy Ciaccio, who is leading the workshops states, "This is my way of helping out and giving back this holiday season." - December 12, 2010 - Cathy Ciaccio Hypnosis
San Diego Entrepreneur Doubles Business Revenue in 2010, Lev Promotions Shows a 100% Increase in Revenues from 2009 to 2010
San Diego based marketing consulting company Lev Promotions announced year over year business growth of 100% based on 2010 year-end revenues. - December 11, 2010 - Lev Promotions
Capita Announce Details of Their 2nd National Tackling Gangs and Serious Youth Violence Conference
Tuesday, 25 January 2011,Central London - Capita’s 2nd National Tackling Gangs and Serious Youth Violence Conference combines essential strategic direction with interactive practical sessions to address all angles of combating gang-related violence. - December 10, 2010 - Capita Conferences
Capita Announce Details of Their 2nd National Pandemics Conference
Thursday, 31 March 2011, Central London - The threat of a pandemic has not gone away. Preparing to respond in a state of emergency, remains a national priority as outlined in the NHS Operating Framework. - December 09, 2010 - Capita Conferences
Capita’s 14th School Inspections Conference - Details Released
Capita's 14th School Inspections Conference provides an essential opportunity to ensure that you are prepared for Coalition Government's new proposals for a dramatic streamlining of the inspection process, intended to enable to schools to focus on improving educational standards. - December 09, 2010 - Capita Conferences
eGain Introduces All-in-One Search for Radically Better Customer Self-Service Experience and Contact Center Productivity
eGain® Multisearch™ technology combines federated search, multi-access navigation, and multi-process expertise behind simple search box. - December 09, 2010 - eGain Corporation
Capita’s 4th National Child Health Conference - Details Released
Capita's 4th National Child Health Conference will inform you about the latest Government strategy aimed at promoting the health and wellbeing of all children and young people. - December 02, 2010 - Capita Conferences
San Diego Regional Chamber of Commerce to Offer "Developing Your 30-Second Commercial" Workshop as Part of the Chamber Academy
Rama Beerfas, Owner of Lev Promotions, will present "Developing Your 30-Second Commercial" seminar on November 30th at 8:00 am as part of the San Diego Regional Chamber of Commerce's Chamber Academy program. - November 12, 2010 - Lev Promotions
The SoCal Group Volunteers at The Boys and Girls Club Silent Auction
The SoCal Group teamed up with several volunteers at the Ritz Carlton in Marina del Rey to help raise funds to benefit The Boys and Girls Club of Venice. - November 05, 2010 - The Southern California Group, Inc.
Social Media; The New Frontier in Online Customer Service
It doesn’t take a Willy Loman to understand that in business, customer service drives customer satisfaction and customer satisfaction drives sales. Traditionally, establishing personal relationships was a key factor. Today’s challenge for online retailers is creating personal relationships within the impersonal technologies of ecommerce. - November 01, 2010 - AreaRugsClub.com
Welfare Reform in Scotland - Capita Announce Details of Their Latest Key Conference
As the Coalition Government outlines plans for a radical overhaul of the UK welfare system, Capita's National Welfare Reform in Scotland Conference is perfectly timed to examine how the new Welfare-to-Work agenda will be implemented in Scotland. - October 28, 2010 - Capita Conferences
Due to Popular Demand Capita Announce Details of Their 2nd Academies Conference
Capita's 2nd National Academies Conference is designed to inform delegates on the latest Government strategy on its Academy programme and the proposal for educational reform. - October 28, 2010 - Capita Conferences
The SoCal Group, Inc Celebrates Second Successful Year of Business
The So Cal Group, Inc. celebrates its second successful year in business and is expecting further expansion in 2011. - October 23, 2010 - The Southern California Group, Inc.
eGain Named to Software Magazine’s 28th Annual Software 500
Software Magazine Ranks eGain as one of the World’s Largest Software Companies for the eighth straight year. - October 15, 2010 - eGain Corporation
Call Desk Inc Introduces Pay-For-Performance Live Chat
Call Desk Inc, a leading provider of Virtual Office Solutions announced that they will offer Pay-For-Performance Live Chat to a select group of clients, in readiness for the upcoming holiday season. Call Desk, Inc. already offers Live Virtual Receptionists to businesses throughout the U.S. and... - October 13, 2010 - Call Desk Inc
Virtual City Radio is Hosting a Networking Conference
Virtual City Radio is hosting a Networking Conference that is open to all genres. - October 12, 2010 - IN THE VIRTUAL CITY INC dba 2 HOT 4 AIRWAVES
University of Cambridge International Examinations Achieves Outstanding eService Results with eGain
Leading academic exam board handles increased demand for service by adding 24x7 web self-service to eGain-powered multichannel customer interaction hub. - October 09, 2010 - eGain Corporation