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How to Get, Keep and Be Well Paid in a Job Reaches Publisher’s Top 10 List for Sales in June, 2009
How to Get, Keep and Be Well Paid in a Job is a work readiness guide that is being used in ESOL programs, youth at risk programs, adult jobs programs, career school programs and by individuals looking to succeed in the workplace. - August 01, 2009 - DTR Inc.
eGain Adds Intelligent Voice Self-Service Solution to Its Multichannel Customer Interaction Hub Suite
eGain IVR drives better phone self-service with patented Case-Based Reasoning (CBR) technology and unified multichannel content. - July 24, 2009 - eGain Corporation
EXTOL International Selects Schubert Communications for Integrated Marketing Communications Services
Schubert will handle strategic marketing planning, online and print advertising, B2B-focused social marketing initiatives, as well as public relations for the Pottsville, Pa.-based software company. - July 24, 2009 - Schubert Communications, Inc.
EMESAP International Management Announces ‘Annual Risk Management Conference 2009’
Register now with your nominations to attend the Conference as Limited seats are available. - July 19, 2009 - EMESAP International Management
Bulgaria - From Investment Hotspot to Lifestyle Choice
As Bulgaria morphs from a world ranked investment hotspot to the lifestyle choice of thousands, a new advice and assistance website service is launched at www.bulgariagateway.net - July 15, 2009 - Bulgaria Gateway Ltd
DTR Inc. Adds a New Product for Political Campaigns That Utilizes Cutting Edge Internet Technology
DTR Inc. is offering politicians an innovative way to brand themselves and reach potential voters by “walking on” to web sites visited by those potential voters. - July 01, 2009 - DTR Inc.
eGain Announces Promotion for Easy and Cost-Effective Switch to Its Award-Winning Customer Service Solution
Company launches eGain SafeSwitch™ Program to enable seamless switch to providing best-in-class customer service and avoiding costly and disruptive upgrades - June 27, 2009 - eGain Corporation
Schubert Communications Named a Top Marketing Agency by BtoB Magazine
Schubert Communications was again named one of the Top 100 business-to-business marketing communications agencies by BtoB magazine for the seventh consecutive year. - June 26, 2009 - Schubert Communications, Inc.
Plumbing Franchise Model Supports Plumbers Through Recession
In today's market every financial decision has to be justified. For this reason the experts behind 1-800-PLUMBER, are using top-notch technology to launch the new drain cleaning & plumbing franchise. - June 24, 2009 - 1-800-Plumber
PRC Refinances First Lien Debt with Regions Bank
Global outsourced Business Solutions Provider Refinances First Lien Debt with $40 million Loan and Security Agreement. - June 20, 2009 - PRC, LLC
Advanced Contact Solutions Secures Bandwidth for Clients
Advanced Contact Solutions (ACS) and Bayan Telecommunications (Bayan) have strengthened their partnership with a memorandum of agreement. With this, Bayan will provide ACS with voice and high bandwidth data services to support its call center operations as well as connectivity between... - June 20, 2009 - Advanced Contact Solutions
Alorica Inc. Celebrates 10-Year Anniversary
Alorica Inc., a leading customer service management company, celebrates 10 years in the business on June 15, 2009. Celebrations for existing employees will be held at each of Alorica’s 16 locations globally throughout the week. In the 1990s, the market was filled with examples of bad... - June 17, 2009 - Alorica Inc.
Schubert Communications Introduces Online Lead-Tracking System for Business-to-Business Companies
Sales leads are captured instantly and are immediately available to users through a Web-based dashboard. - June 14, 2009 - Schubert Communications, Inc.
New Videos from Schubert Communications Target B2B Internet Marketing
Many companies are forced to cut back sales staff and other human resources, so now Web sites play even larger roles in the sales cycle. Web Site design and functionality must meet the roles and goals of its various users, and its backend must deliver actionable data. - June 14, 2009 - Schubert Communications, Inc.
Alorica Inc. Terre Haute 1-Year Anniversary Announcement
Alorica Inc., a leading customer service management firm, celebrates their one year anniversary in the city of Terre Haute, Indiana. In addition to internal activities for existing employees on June 9, 2009, applications will be accepted onsite from 9 am to 4 pm at 1800 Fort Harrison Road, Suite 23 in Terre Haute, Indiana. Alorica currently employs more than 750 employees at the Terre Haute site. - June 10, 2009 - Alorica Inc.
Webgreeter Software is Easy to Use
Webgreeter software has been developed incorporating the best capabilities of many off the shelf systems which are similar and is easy to use and resource friendly. - May 23, 2009 - WebGreeter.com
LiveAdmins LLC Announces International Franchise Network and Multilingual Software Support
LiveAdmins LLC announced that the software and service are being launched as a franchise service. The franchise service will therefore have to include language support for multiple languages and scripts, with operators of ‘greeters’ to be trained accordingly. - May 23, 2009 - LiveAdmins LLC
DTR Inc. CEO, Jay Goldberg's Work Readiness Book is a Hit in Adult ESOL Courses
The highly regarded work readiness book, "How to Get, Keep and Be Well Paid in a Job" has been extremely effective in adult ESOL courses at Jupiter High School in South Florida. DTR Inc. is now offering discount pricing for bulk purchases for other programs that want to use the book. - May 19, 2009 - DTR Inc.
Pre-Roll Ads Come to Web Sites in the Form of Walk-on Ads
DTR Inc. has contracted to sell walk-on advertising. Use walk-on ads to drive traffic to your web site, inform/direct visitors to your site and to establish, build and maintain brand. If you offer advertising to clients add walk-on ads to your inventory. Call Jay Goldberg at DTR Inc. (561-842-9942), leave a message and someone will get back to you shortly. - April 29, 2009 - DTR Inc.
Jotback.com Makes Small Business Surveys Simple
Jotback.com is now live making it simple for small business owners and managers to hear the voice of the customer, client, or patient with surveys made simple. - April 26, 2009 - Jotback
eGain Named “One to Watch” in Web Self-Service by CRM Magazine
eGain recognized for innovation in Web Self-Service category of 2009 CRM magazine Service Awards. - April 17, 2009 - eGain Corporation
Nobeck Marketing - A Thriving Business Model in today's Economy
Many companies are affected by the ebbs and flows of the economy. Nobeck Marketing, however, has never had a quarter where they have not seen growth nor have they ever been forced into layoffs. When the economy is slow their clients are looking for a successful but cost-effective advertising... - April 16, 2009 - Nobeck Marketing
eGain Named a "Leader" in Web Interaction Management by CRM Magazine
eGain recognized for innovation and customer satisfaction in “web interaction management” category of 2009 Service Awards eGain Communications Corporation (OTC BB: EGAN.OB), the leading provider of multichannel customer service and knowledge management software, on-site and on-demand,... - April 15, 2009 - eGain Corporation
eGain Achieves Knowledge-Centered Support (KCS) Verification from the Consortium for Service Innovation
Verification emphasizes industry’s growing demand for knowledge management solutions that deliver improved service quality and reduced costs. - April 10, 2009 - eGain Corporation
ReadyPortal Announces Change in Leadership
ReadyPortal announced today that Rajiv Chatterjee has assumed the role of Chief Executive Officer beginning immediately. As the Executive Vice President of Sales and Marketing, Rajiv has spearheaded ReadyPortal's significant growth over the last few years from a venture backed Silicon Valley... - March 25, 2009 - ReadyPortal.com
eGain Offers New, Zero-Risk Solution-as-a-Service Delivery Model
SLaaS edition of eGain® SelfService™ available immediately in the US and Canada. - March 12, 2009 - eGain Corporation
HotSpotDs Launches Free Web Service for Digital Signage Operators and Media Buyers
HotSpotDs announces that they have launched their new web based service for Digital Signage timeslot sales. - March 11, 2009 - HotSpotDS
Globerian Among Top 100 Service Providers of World, Selected in Global Services 100 List
Selection in by Global Services 2009 List of top 100 Services Providers of World demonstrates Globerian’s Excellent Service Delivery and Highly Skilled Staff of Globerian. - March 05, 2009 - Globerian India Private Limited
eGain Named to KMWorld’s “100 Companies That Matter in Knowledge Management” for Third Consecutive Year
eGain Communications Corporation, (OTC BB: EGAN.OB), the leading provider of multichannel customer service and knowledge management software, on-site and on-demand, announced today that KMWorld (www.kmworld.com) has included eGain in its 2009 list of “100 Companies that Matter in Knowledge... - February 28, 2009 - eGain Corporation
Technology Advisors, Inc. Launches Customer Loyalty Program
This week, Technology Advisors launched a new Customer Loyalty Program. Technology Advisors is dedicated to delivering business and technology solutions that improve their clients’ ability to manage their Sales, Marketing, Support and Customer Service with technology based solutions. As... - February 25, 2009 - Technology Advisors, Inc.
Technology Advisors, Inc. Achieves Microsoft Gold Certified Partner Status
Chicago area based consulting firm, Technology Advisors, Inc. achieves Microsoft Gold Certified Partner status. Microsoft Gold Certified Partners work very closely with Microsoft and epitomize a competency level of the highest standards. Technology Advisors, Inc. implements and customizes Microsoft... - February 18, 2009 - Technology Advisors, Inc.
Technology Advisors, Inc. Announces Microsoft Dynamics CRM Training Courses
Technology Advisors, Inc. will now be holding scheduled Microsoft Dynamics CRM courses for End Users. - February 08, 2009 - Technology Advisors, Inc.
TFI Solutions Providing Opportunity
TFI's goal is to increasingly create and develop more entrepreneurial opportunities than any other company in the southeast. The company's management training program allows individuals from all backgrounds to come together to strive toward one common goal. - February 05, 2009 - TFI Solutions, Inc.
TFI Solutions Hiring
TFI Solutions is a marketing firm that specializes in outsourced sales and client acquisition for service based, Fortune 500 companies. - February 02, 2009 - TFI Solutions, Inc.
eGain Customer, Replacements, Ltd., Honored as Stevie Awards Sales and Customer Service Finalist
eGain Communications Corporation, (OTC BB: EGAN.OB) the leading provider of multichannel customer service and knowledge management software, on-premise or on-demand, announced today that its customer, Replacements, Ltd. is a finalist for the 2008 Stevie Awards. Replacements received accolades in... - January 29, 2009 - eGain Corporation
Argos Relationship with eGain Knowledge Management Leads to Improved Customer Experience
Renowned high street retailer increases first-contact resolution with the on-demand version of eGain KnowledgeAgent™. - January 28, 2009 - eGain Corporation
MCorp Consulting Announces Customer Experience Mapping Suite for Brand Marketers
Proven research and analytical tools help organizations prioritize and focus brand, marketing and customer experience investments. - January 20, 2009 - MCorp Consulting
NET-A-PORTER.COM Provides Luxury Customer Service with eGain OnDemand™
eGain enables premium online fashion retailer to provide superior customer service experiences, aligned with its luxury brand. - January 16, 2009 - eGain Corporation
Personnel Security Consultants, Inc. Announces Project to Raise Community Awareness of Child Protection Issues and Responsibilities
“One Voice” A Community Child Protection Awareness Calendar for 2009. - December 17, 2008 - Personnel Security Consultants, Inc.
Magazines.com Names Joyce Shirer Vice President of Marketing
Joyce Shirer has been named Magazines.com Vice President of Marketing, Magazines.com CEO and President Jay Clarke announced today. - December 13, 2008 - Magazines.com
North American Communications Companies Fall Short in Customer Service Through Electronic Channels
Inadequate service can mean increased subscriber churn, a major issue in down economy. - December 12, 2008 - eGain Corporation
Beverly, MA Employer Hiring 50 Sales People
Donald Barrett, President and CEO of Direct Marketing Concepts, announced today that his company is in the process of rebuilding a world-class, on-site sales team to work out of the 55 Cherry Hill Drive corporate office located in Beverly. “These are tough economic times,” said Barrett,... - December 06, 2008 - Direct Marketing Concepts, Inc
CallDesk Receptionists Gear Up for the Tax Season
Call Desk Inc announced that they have enhanced their services to provide live virtual receptionists to CPA’s and other tax preparers during the upcoming tax season. - November 26, 2008 - Call Desk Inc
North American Retailers Underperforming in Customer Service Through Electronic Channels
eGain research identifies the need for retailers to invest in online customer service. - November 22, 2008 - eGain Corporation
New Hong Kong Contact Center Reinforces Prestige International's Position as a Leader in Global BPO and CRM Services
New Hong Kong contact center strengthens Prestige International's global capability and provides US companies seeking Asia and/or global outsourced customer service with a high quality, integrated solution. - November 10, 2008 - Prestige International
Technology Advisors Makes the Sage Software President’s Circle 2008 for the 8th time and Achieves Sage Software Million Dollar Club Status for 2008
Technology Advisors, a Sage Software business partner specializing in the sales, installation and support of Sage SalesLogix, has been named to Sage Software’s Million Dollar Club for the past fiscal year. Technology Advisors received this honor for achieving over one million dollars in sales... - November 02, 2008 - Technology Advisors, Inc.
Independent Research Firm Rates eGain a Leader in Interaction-Centric Customer Service Software Solutions
eGain receives #1 rating in "current offering," and top scores in "customer service,” "architecture and platform," "product strategy," "cost," and "employees" in report on interaction-centric customer service software. - October 25, 2008 - eGain Corporation
eGain Named to Software Magazine's Annual "Software 500" List for Sixth Year in a Row
Software Magazine ranks eGain as one of the world's largest software companies. - October 23, 2008 - eGain Corporation
eGain Placed in the Leaders Quadrant of the 2008 eService Suites Magic Quadrant
Evaluation Based on Completeness of Vision and Ability to Execute. - October 19, 2008 - eGain Corporation
StratNEXT Launches New Strategic Marketing Services for Firms Who Are Not Growing in this Economy
Research conducted by StratNEXT shows that B2B firms that are not growing need to become more market-driven to succeed in this tough economic times. StratNEXT also found that firms lack the discipline to create the necessary competencies and cultural changes to become market-driven. Beyond 'best efforts' consulting, as a new breed of performance-based consulting services, StratNEXT has developed services to co-invest with clients to profit from the upside results. - October 10, 2008 - StratNEXT, LLC