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Karaoke and Open Mic Every Saturday at the Harlem Heritage Cultural Center Hosted by Virtual City News and Radio
IN THE VIRTUAL CITY INC's News and Radio has added Karaoke to the Open Mic and Artist Showcase. - April 23, 2010 - IN THE VIRTUAL CITY INC dba 2 HOT 4 AIRWAVES
AnswerFirst Answering Service Welcomes New IT Director
AnswerFirst Communications announces the acquisition of a new IT Director. - April 23, 2010 - AnswerFirst
Online Survey and Polling Service SiS Survey Adds New Features, Offers Free Accounts
SiS Survey, an online survey and polling service, can now share and publish polls to any social network. Now users can quickly and easily post polls to Facebook, MySpace and more. In addition, the service’s creator, SiS Software Factory, is offering a free lifetime SiS Survey PRO-1 account to anyone who posts a positive tweet about the company and its services on Twitter. - April 21, 2010 - SiS Survey
New Customer Service CEO Grows an Online Gambling Site from 4 Players to Millions in Just a Few Months
Since taking over the 10 year old company in 2009, the new CEO of iWAntHelp.com has built a powerhouse in international customer service. With an international staff from all over the world, Anna Maya Moberg has taken her customer service business through a very rapid business expansion phase with clients that include online gaming companies as well as many other service businesses. All are thriving due to having made the decision to hire iWantHelp.com and their talented international staff. - April 14, 2010 - iwanthelp.com
Open Mic and a Chance to Win 4 Hours of Studio Time from IN THE VIRTUAL CITY INC
Virtual City News and Virtual City Radio by IN THE VIRTUAL CITY INC hosts this event every Saturday. - April 10, 2010 - IN THE VIRTUAL CITY INC dba 2 HOT 4 AIRWAVES
Promotional Marketing Firm Reed Enterprises Promo Offering Holiday Pricing in April
The Reed Enterprises Promo Company, of Colorado, offering their Christmas holiday pricing for all of April when orders are placed on their revamped website - www.ReedEnterprisesPromo.com. - April 04, 2010 - Reed Enterprises Promo
USA 800 Helps Boston Apparel Group Continue to Dress Customers in a Recessed Retail Economy
USA 800, a Kansas City company that continues to grow by double digits despite our down economy recently acquired Boston Apparel Group as one of their clients to provide inbound sales for their Chadwicks(TM) and metrostyle(TM) catalogs and is outperforming expectations. - April 01, 2010 - USA800, Inc.
Virtual City News and Virtual City Radio Will be Hosting a New Open Mic and Artist Showcase
Virtual City News and Virtual City Radio by IN THE VIRTUAL CITY INC will be hosting Open Mic and Artist Showcases every Sunday. - March 29, 2010 - IN THE VIRTUAL CITY INC dba 2 HOT 4 AIRWAVES
Job Talk with Jill and Jay, DTR Inc. CEO, Jay Goldberg's Blog Talk Radio Show Will be Broadcasting Live on March 28th at 9:00 AM EST
Jay Goldberg, author of How to Get, Keep and Be Well Paid in a Job and Jill Desena-Shook, author of Just Tell Me How to Get Hired! are the co-hosts on this Blog Talk Radio show that offers job search and on-the-job advice to help current and future employees succeed at work. - March 27, 2010 - DTR Inc.
Healthcare and Pharmaceuticals Industries Lack in eService, Says "Mystery Shopping" Research from eGain
While phone customer service is “above average” in these sectors, limited interaction choices and inadequate attention to electronic channels drag down overall service performance. - March 27, 2010 - eGain Corporation
Insurance Industry Performs Well in Phone Customer Service, But Lags in Web Customer Experience, Says New Research from eGain
Sector also misses out on revenue opportunities by not consistently responding to sales-related email queries or cross-selling on the phone. - March 27, 2010 - eGain Corporation
Oasis Hotel Executives Pick Customer Service Training Program, PICK UP THE PACE™, to Open New Hotel
With a pre-opening plan to open the hotel as four diamond rated, the Oasis Hotel was determined to get everyone trained in outstanding service from the very beginning. The Oasis Hotel, located in Shorter, Alabama, is a new construction hotel and casino. As with all new properties, many decisions... - March 25, 2010 - Stark Service Solutions, LLC
WakeUpRoosters, Inc. Introduces New Social Web Application Extolling Word of Mouth Concept
WakeUpRoosters, Inc. announces the release of their new web application (www.wakeuproosters.com) which utilizes the word of mouth concept for submitting and locating reviews on small businesses, all within a social network environment. Word of mouth refers to recommendations from family and... - March 17, 2010 - WakeUpRoosters, Inc.
DTR Inc. CEO, Jay Goldberg's Job Talk with Jill and Jay Announces Special Episode for Managers and Supervisors
Jay Goldberg, author of How to Get, Keep and Be Well Paid in a Job and Jill Desena-Shook, author of Just Tell Me How to Get Hired! co-host a radio show on Blog Talk Radio offering job search and on-the-job advice to help people get work, keep their jobs and grow in their jobs. - March 12, 2010 - DTR Inc.
US Communications Providers Improve Slightly in Subscriber Service Overall, But Channel Silos Get Deeper
Assessment of providers finds improvement in some aspects of service but cross-channel experience goes from bad to worse, according to “mystery shopping” research from eGain. - March 12, 2010 - eGain Corporation
Retail Sector Ranks First in Customer Service in Multi-Industry "Mystery Shopping" Customer Experience Research from eGain
Retail is also the only sector to improve in multichannel customer experience among industries included in 2009 and 2010 research, nearly doubling its score. - March 12, 2010 - eGain Corporation
Cross-Agent and Cross-Channel Customer Experience Declines in Financial Services Sector, Research Study Finds
Industry performance in 2010 improves over 2009 in some individual channels but falls in cross-channel and cross-agent experience, according to new research from eGain. - March 12, 2010 - eGain Corporation
Founding Members Club Pre-Registration Launch Countdown Begins at eMemoriesMaker.com
Industry Leaders Bring New Entry into the World of Online Video Editing with an highly revolutionary way to preserve family and friends most treasured moments. There are no memory-draining downloads or numerous disks to install. Its online movie making made simple. - March 09, 2010 - eMemoriesMaker.com, Inc.
eGain Named to KMWorld Magazine's "100 Companies that Matter in Knowledge Management" Fourth Year in a Row
eGain Communications Corporation, (OTC BB: EGAN.OB), the leading provider of multichannel customer service and knowledge management software for in-house or on-demand deployment, announced today that KMWorld (www.kmworld.com) has named eGain to its 2010 list of “100 Companies that Matter in... - March 03, 2010 - eGain Corporation
Multichannel Experience Most Dysfunctional Aspect of Customer Service, According to New North America Research Study
Industry performance in 2010 improves slightly over 2009 in web self-service, but remains flat and barely “average” in overall service, according to latest research from eGain. - February 25, 2010 - eGain Corporation
Nanjing China Awarded to Host 2014 Summer Youth Olympic Games
The International Olympic Committee released the evaluation report of three cities vying for the 2014 Summer Youth Olympic Games on February 11. Nanjing China overwhelmed Guadalajara Mexico and Poznan Poland, and is successfully selected to host 2014 Summer Youth Olympic Games. As the world leading virtual assistant and knowledge process outsourcing service provider head-quartered in Nanjing, BPOVIA held the celebration party at its Nanjing office. - February 22, 2010 - BPOVIA Virtual Assistant Service
Answering Service "Goes Green" with Remote Operators
Answering service encourages their employees to work from home as part of a more environmentally conscious business plan. - February 20, 2010 - AnswerFirst
DTR Inc CEO, Jay Goldberg's Job Talk with Jill and Jay to Open Up Phone Line for Calls on 02/21/10
With a pilot and three episodes completed, Job Talk with Jill and Jay will open up the phones lines to answer questions from callers during its next show, to be broadcast live on Sunday morning, February 21, 2010 at 9:00 AM EST. The phone number is 347-826-7384. During the next show you will be... - February 19, 2010 - DTR Inc.
Answering Service Turns to Social Media as Part of a Revised Marketing Strategy
AnswerFirst Communications updates their marketing strategy to focus on social media in response to changes to Google's search engine model. - February 13, 2010 - AnswerFirst
DTR Inc. CEO, Jay Goldberg's Job Talk with Jill and Jay Next Broadcast is Valentine’s Day, February 14th at 9:00 AM EST
Jay Goldberg, author of How to Get, Keep and Be Well Paid in a Job and Jill Desena-Shook, author of Just Tell Me How to Get Hired! are co-hosting a radio show on Blog Talk Radio offering job search and on-the-job advice to help people get work, keep their jobs and grow in their jobs. - February 11, 2010 - DTR Inc.
Video Ads for Veterinary Practices
Vzual.com and Vet Finance Group form alliance to provide video advertising services to veterinarians. - February 08, 2010 - Vzual.com
Schubert Communications Expands Interactive Services to Meet Growing Demand
According to the Marketing Profs survey, “B2B Marketing in 2009: Trends in Strategy and Spending,” spending on Web sites, search marketing, webinars, and online rich content was poised to in increase 41 to 47 percent despite the down economy. As a leading Philadelphia area provider of... - February 06, 2010 - Schubert Communications, Inc.
DTR Inc.'s CEO, Jay Goldberg's Job Talk with Jill and Jay Internet Radio Show to Broadcast Live Sunday, January 31st
Jay Goldberg, author of How to Get, Keep and Be Well Paid in a Job and Jill Desena-Shook, author of Just Tell Me How to Get Hired! are co-hosting a radio show offering job search and on-the-job advice to help people get work, keep their jobs and grow in their jobs. - January 29, 2010 - DTR Inc.
Businesses Are Saving Time and Money with Virtual Assistance
Services that are provided by a virtual can be anything from an answering service to a personal organizer or appointment setter. There is an endless pool of services and a high level of skills just waiting for a quote request. - January 29, 2010 - Petriella and Associates, LLC
Authors Jay Goldberg and Jill Desena-Shook to Co-Host the Radio Show Job Talk with Jill and Jay
Jay Goldberg, author of How to Get, Keep and Be Well Paid in a Job and Jill Desena-Shook, author of Just Tell Me How to Get Hired! are co-hosting a radio show offering job search and on-the-job advice to help people get work, keep their jobs and grow in their jobs. - January 21, 2010 - DTR Inc.
Everest Group Selects 3forward for Insights(tm) Sales Assistance
3forward selected by global consulting and research firm Everest Group to assist in the release and sales of Everest InsightsTM. This new offering helps sales organizations of outsourcing suppliers significantly improve account targeting and prioritization. 3forward will provide sales support, promotion and other activities to Everest. - January 21, 2010 - 3forward LLC
DTR Inc. Announces New, Vital, Affordable Service for Entrepreneurs
With funding to entities that provide discount business plan writing declining, during a time when new start-ups remain comparatively strong due to the difficulty of getting a job and underemployment; an affordable business plan option is needed. - December 15, 2009 - DTR Inc.
DTR Inc. CEO Jay Goldberg's Book How to Get, Keep and Be Well Paid in a Job, is a Practical Holiday Gift and is on Sale at Reduced Prices All Over the Internet
Prices online for new copies of DTR Inc. CEO, Jay Goldberg’s work readiness rulebook, How to Get, Keep and Be Well Paid in a Job, have never been lower. This highly-acclaimed book is the perfect holiday gift. - November 28, 2009 - DTR Inc.
Technology Advisors, Inc. and Maven Advisors, LLC Team Up to Offer Clients Truly Holistic End-to-End Sales Solutions Through CRM and BI
Technology Advisors, Inc. (TAI) has teamed up with Maven Advisors, LLC, to provide exemplary Business Advisory Services in the Business Intelligence (BI) sector. This partnership combines industry leading expertise in the Customer Relationship Management (CRM) and Business Intelligence spaces,... - November 18, 2009 - Technology Advisors, Inc.
IN THE VIRTUAL CITY INC Now Has an Office in Los Angeles, CA
Business Intelligence for the future just got even better. - November 15, 2009 - IN THE VIRTUAL CITY INC dba 2 HOT 4 AIRWAVES
Technology Advisors, Inc. Named to Sage North America Chairman’s Club and President’s Circle for 2009
Technology Advisors, Inc. Achieves Chairman’s Club Status for the Third Year and Makes the President’s Circle for the 9th Time - November 12, 2009 - Technology Advisors, Inc.
IN THE VIRTUAL CITY is Now IN THE VIRTUAL CITY INC
Business Intelligence for the Future just got even better - November 09, 2009 - IN THE VIRTUAL CITY INC dba 2 HOT 4 AIRWAVES
TaskTroop Launches Virtual TV
TaskTroop launches their own Virtual TV station (TaskTroop TV) using Second Life Avatars as their spokespeople, to assist small business growth within Second Life and Real Life organizations. - November 08, 2009 - TaskTroop
Call Desk Inc (www.calldesk.com) Gets Ready for the Tax Season
Call Desk Inc, a leading provider of Virtual Live Receptionist Services to CPA’s and Tax Preparers announced that they have enhanced their services in readiness for the upcoming tax season. Call Desk, Inc., offers virtual receptionists to accounting professionals throughout the U.S. and... - October 28, 2009 - Call Desk Inc
eGain Names Carone as Specialist Channel Partner in UK
Relationship will fulfill market need for robust customer service solutions in B2C sectors. - October 15, 2009 - eGain Corporation
Call Desk Inc Launches Partnership Program
Call Desk Inc, a leading provider of Live Receptionist Services to small and medium size businesses, has launched a partnership program that will provide its clients with complete end to end contact center and back office solutions. The new program will make it easier for clients to outsource all... - October 10, 2009 - Call Desk Inc
Endless Love Virtual Tour
The Endless Love Virtual Tour, an exclusive fourteen-day virtual book tour, is a celebration of love and romance that is sure to restore or reaffirm the power of love. - October 08, 2009 - Literary Signature Services
eGain Fuels Knowledge-Powered Customer Service at British Gas
Leading energy supplier increases first contact resolution rate with eGain’s pioneering knowledge management solution. - October 03, 2009 - eGain Corporation
Stacey Scott of Elgia, Inc. Selected as Finalist for Atlanta Business League Super Tuesday Awards
Stacey Scott, CEO of Elgia, Inc., has been nominated as a finalist for the Woman of the Year Award in the Outstanding Achievement Category at the 2009 Atlanta Business League's Super Tuesday Conference. - October 03, 2009 - Elgia Incorporated
eGain Named to Software Magazine’s Annual Software 500 List for Seventh Year in a Row
Software Magazine ranks eGain as one of the world’s largest software companies in its 27th annual list. - September 23, 2009 - eGain Corporation
Technology Advisors Named "2009 Top 10 - Sales Force Automation Training Companies"
TrainingIndustry.com names Technology Advisors one of the "2009 Top 10 - Sales Force Automation Training Companies." Technology Advisors offers training courses on a multitude of different CRM solutions at their in-house training facility, online, and on-site at your location, and believes in training that focuses on processes as opposed to the simple explanation of concepts. - September 22, 2009 - Technology Advisors, Inc.
eGain Placed in Leaders Quadrant in Leading Industry Analyst Firm’s E-Service Suites Magic Quadrant
Evaluation based on completeness of vision and ability to execute. - September 19, 2009 - eGain Corporation
Customer Feedback Programs Best Practices Award
Business Over Broadway announces the Customer Feedback Programs Award. The award is designed to honor and recognize companies who demonstrate best practices in their customer feedback program. Nominations accepted through December 18, 2009. - August 31, 2009 - Business Over Broadway
eGain Service™ 8.0 Selected as KMWorld Trend-Setting Product of 2009
eGain Communications Corporation (OTC BB: EGAN.OB), the leading provider of multichannel customer service and knowledge management software, on-site and on-demand, today announced that KMWorld magazine has named eGain Service™ 8.0 as a Trend-Setting Product for 2009. Now in its seventh year,... - August 28, 2009 - eGain Corporation
Former Wachovia Head of eCommerce Joins eGain Board of Advisors
Sridhar Chityala, former EVP and Chief eCommerce Officer at Wachovia, becomes member of eGain Board of Advisors - August 27, 2009 - eGain Corporation




