Recent Headlines
Within Telephone Call Centers
CallTower and Percipia to Deliver Dynamic Hospitality Applications as Part of New Hotel-Focused Hosted Voice/Data/Internet Services
CallTower has integrated the Percipia technology into its CallTower Hospitality Suite, to offer hoteliers an advanced set of hosted voice, data and application capabilities that eliminates the maintenance costs of managing on-premise telephony, Internet service, and guest services systems. Hotel and hospitality groups can now seamlessly add hosted, in-room voice, data and Internet services and marketing offers, without having to purchase and manage an on-premise PBX. - June 27, 2006 - CallTower
New CallTower Hospitality Voice/Data/Internet Suite Delivers Revenue-Bearing Services to Hotels
CallTower has introduced the new CallTower Hospitality Suite™, the hotel industry’s first and only complete, hosted suite of voice and data services and applications that is exclusively designed for, and delivered to, hotels and hospitality organizations. New hospitality suite gives hoteliers hosted ease, advanced services turns the phone into a revenue generator and direct marketing tool to travelers. - June 24, 2006 - CallTower
Cybermax Selects CallTower as Sole Provider Of Hosted Voice/Data/Internet Services to Hotels
CallTower has been designated by Cybermax LLC to deliver the hospitality industry’s first and only complete, hosted suite of telephony, Internet and telephony services and applications that is exclusively designed for and delivered to hotels, motels and lodging facilities in North America. CallTower to provide outsourced applications, telephony and Internet services that allows hotels to increase occupancy and generate revenue. - June 24, 2006 - CallTower
AOSI: Midwest Call Center Launches New Web Enabled Services & Solutions for the Business Professional
Web Enabled Services & Solutions. - June 09, 2006 - AOSI
Calling Inn Announces New Call Service Business
Call Center Service for Inns and Bed and Breakfast Begins Operation. - June 01, 2006 - Claire Driscoll & Associates
New CallTower Commercial Real Estate Voice/Data Suite Gives Building Owners A Competitive Edge And A “Fourth Utility” for Today’s Business Tenants
CallTower’s New Commercial Real Estate Suite Provides “Plug-And-Play” Ease And Advanced IP Hosted Voice/Data For Tenants And Building Owners - May 24, 2006 - CallTower
Claire Driscoll & Associates, Inc. Inks Deal With CRG
Companies Form Alliance To Provide Services For Diabetes Study. - May 11, 2006 - Claire Driscoll & Associates
Live Chat... the Right Way
ZenithBPO has streamlined the process of adding live chat agents/operators to act as customer service representatives or sales representatives for online customers. ZenithBPO's agents can run in tandem with your in-house staff &/or operate self sufficiently. - April 20, 2006 - ZBPO LLC
Leading Provider of Hosted Communications Solutions Named Top Outsourcing Provider by a Panel of Industry Experts
CallTower, Inc. has been named as a finalist for the 2006 Outsourcing Excellence Awards. CallTower was selected as an award finalist for its ability to keep business’ customer support communications and data all up and running in the wake of a disaster. CallTower’s customer, Cool Systems, an innovative sports industry medical device manufacturer, was able to maintain normal business communications even though a fire burned Cool Systems’ headquarters to the ground. - April 17, 2006 - CallTower
CallTower Expands Partner Program in Southern California to Meet Explosive Market Demand for Business IP Communications and Collaborations
CallTower Inc., the leading provider of hosted, intelligent, communications and collaboration services for dynamic businesses, today announced the addition of two regional partners in Southern California, West Coast Consultants, Inc. (WCC) and Sandler Partners, to meet the growing demand for hosted voice and data services and solutions. - April 10, 2006 - CallTower
Calling Inn Participates In 2006 Professional Association
Of Innkeepers International (PAII) Convention & Trade Show Industry Specific Answering Service Will Debut At Innkeeping Event. - March 24, 2006 - Claire Driscoll & Associates
CallTower Delivers Complete, Integrated Contact Center Into Hosted Voice/Data System For Growing Businesses
CallTower Provides End-To-End, Hosted Voice/Data Service With Cisco Unified Contact Center; Businesses Now Have Enterprise-Grade Call Center Capabilities With No Capital Expense or IT Maintenance Costs - March 22, 2006 - CallTower
Leading Provider of Always-On Hosted Communications Solutions Delivers New Voice and Data Collaboration Suite That Reduces Time, Cost Associated With Mobile Devices
CallTower, Inc. announced the CallTower Collaboration Suite™, a new voice and data collaboration system that’s ideal for businesses that are seeking alternatives for their mobile device challenges. The new CallTower Collaboration Suite helps IT directors and business owners, who use or manage users of Blackberry devices, alleviate their concerns about an interruption or elimination of Blackberry service. - February 08, 2006 - CallTower
Claire Driscoll & Associates Wins Saint John Board of Trade’s 2005 Outstanding Business Achievement Award
Local Call Center Wins Silver Medal In Emerging Enterprise Category. - December 21, 2005 - Claire Driscoll & Associates
Claire Driscoll & Associates Celebrates One Year Anniversary
Claire Driscoll, President of Claire Driscoll & Associates, has announced that the call center has celebrated its first anniversary - November 17, 2005 - Claire Driscoll & Associates
RealtyOne800.com Introduces Instant Account Setup, Increasing Availability to Real Estate Professionals
New Instant Access feature automatically processes orders and allows customer to instant account access after signup. - November 10, 2005 - Telecentrex, LLC
Fax800.com Introduces Instant Account Setup, Increasing Availability to Small Businesses
New Instant Access feature automatically processes orders and allows customer to instant account access after signup. - November 09, 2005 - Telecentrex, LLC
Freedom800.com Introduces Instant Account Setup, Increasing Availability to Small Businesses
New Instant Access feature automatically processes orders and allows customer to instant account access after signup. - November 08, 2005 - Telecentrex, LLC
Telecentrex Launches New and Improved Freedom800.com Website
New Freedom800.com web site helps growing businesses find a virtual communication service plan. - September 22, 2005 - Telecentrex, LLC
Telecentrex Launches RealtyOne800 AdTrakker Version 2.0
New RealtyOne800 AdTrakker service helps real estate agents increase leads and provides consumers automated access to information. - September 21, 2005 - Telecentrex, LLC
Virtual Fax Service Helps Businesses Send and Receive Faxes Without a Fax Machine
Telecentrex launches Fax800.com, toll-free service for sending, receiving and managing faxes on any computer. - September 21, 2005 - Telecentrex, LLC
New Feature Revolutionizes Lead Generation for Real Estate Professionals
RealtyOne800 Adtrakker, the advanced 800 number technology utilized by successful real estate professionals across the country, announces its Name and Address Capture feature. - September 16, 2005 - Telecentrex, LLC
Claire Driscoll & Associates, Inc. Introduces Nexus Application
Claire Driscoll, President of Claire Driscoll & Associates, Inc. has announced that the firm has introduced a new application, NEXUS, to their patient recruitment process. - August 22, 2005 - Claire Driscoll & Associates
Raya Contact Center Has Won the “Best Account Management” and “Best Sales Center" for Intel
Backed up by a strategy to helping global IT giants in developing and growing its business in the region, Raya Contact Center has cemented its reputation as a top service provider in a growing industry. - March 01, 2005 - Raya Contact Center