Recent Headlines
Within Telephone Call Centers
Healthcare Giant Pacific Source Adopts SJS Visual Communications Solution for Their State of Art Contact Centres
Visual Communications experts SJS Solutions in partnership with Inflow Communications of Oregon has provided the healthcare giant Pacific Source with a high tech new approach to modern contact centers focused on improving the agent environment and customer satisfaction. - November 11, 2014 - SJS Solutions Ltd
Aegis USA Now Operating as Teleperformance USA
Teleperformance is pleased to announce that the recent acquisition of Aegis USA Inc. is complete and Aegis USA is now operating as Teleperformance, branding seven locations in the US, as Teleperformance. Teleperformance has been working quickly to ensure that all Aegis employees, marketing,... - September 21, 2014 - Teleperformance
IP Consulting, Inc. Ranks No. 1823 on the 2014 Inc. 5000 with Three-Year Sales Growth of 227%
This is an announcement of IP Consulting Inc's achievement and ranking on the Inc. 5000 list for 2014. - September 19, 2014 - IP Consulting Inc.
Teleperformance Grand Rapids Adds 100 New Jobs
Teleperformance, the global leader in outsourced multichannel customer experience management, is pleased to announce 100 new full-time jobs to the Grand Rapids, Michigan, area. These 100 new career positions have a rewarding bonus opportunity not previously offered. Teleperformance is hiring... - September 12, 2014 - Teleperformance
Teleperformance U.S.A to Open Contact Center in Louisville, Kentucky: Will Create 750 New Jobs
Teleperformance, the global leader in outsourced multichannel customer experience management, recently announced that it will be opening a new 50,000 square foot contact center in Louisville, Kentucky at 9721 Ormsby Station Road. The facility will bring 750 jobs to the Louisville area, with the... - September 03, 2014 - Teleperformance
ProCom Connections Presents the Holy Grail of Campaign Management Software for Telemarketing/Telesales Agencies and Call Centers
Connect Technology is a fit for purpose, software as a service solution for telesales/ telemarketing agencies and call centers. Connect has been developed as a result of 25 years of telesales/ telemarketing experience having successfully completed over 7000 client campaigns. - August 18, 2014 - ProCom Connections
Invensis Technologies Sponsors 2014 CSCB National Annual Conference
Associates itself with the conference for fourth year in a row as a commitment to furthering the interests of the Canadian customs brokerage industry. - August 10, 2014 - Invensis
NetSapiens to Demonstrate New Features at ITEXPO Las Vegas 2014
NetSapiens, a Gold Sponsor of ITEXPO, will show new contact center solution capabilities at world’s leading business technology event. - August 09, 2014 - NetSapiens
TransTel Communications, Inc. Receives 2014 M2M Telehealth Award
TransTel Nurse Call System Honored for Improving Healthcare Delivery. - August 08, 2014 - TransTel Communications, Inc.
Teleperformance Announces Major Growth in the Abilene, Texas Area
Teleperformance USA, the largest contact center services company in the world has announced 300 new positions in Abilene, Texas over the next few months supporting one of the nation’s largest Health Insurance companies. These positions will be assisting members with the insurance needs for... - August 01, 2014 - Teleperformance
Invensis Technologies Achieves HIPAA Compliance
Demonstrates its commitment to provide quality healthcare BPO services in accordance with the Health Insurance Portability and Accountability Act. - July 30, 2014 - Invensis
Teleperformance U.S.A. Opens Its Doors at New Contact Center in Richmond, Virginia
Teleperformance, the global leader in outsourced multichannel customer experience management, expands its U.S. footprint with the opening of a new contact center in Richmond, Virginia. This new site will bring more than 500 new jobs to the Richmond area in Henrico County. “We are excited to... - July 17, 2014 - Teleperformance
Magellan Solutions Receives ISO 27001 Certification for Information Security Management Systems
Globally accepted information security standard demonstrates Magellan Solutions’ capabilities for securing data for various clients. - July 05, 2014 - Magellan Solutions Outsourcing Inc.
VOCALCOM Effortless Contact Center Software Revolutionizes Contact Center Performance: AW Rostamani Takes Advantage to Accelerate Business Growth
AW Rostamani were looking for a Contact Centre Software Solution that provided multimedia functions with a Single Interface for all its agents. - July 03, 2014 - VOCALCOM
Fitzgerald Coaching, Inc. Has Set More Than 20,000 Listing Appointments for Real Estate Professionals Nationwide
Fitzgerald Coaching, Inc., a Pittsford NY based company, has set more than 20,000 listing appointments for real estate professionals nationwide. Those same real estate professionals have earned millions of dollars in commissions selling homes listed as a result of Fitzgerald Coaching’s unique... - June 24, 2014 - Fitzgerald Coaching
Teleperformance Group Partners with Feed the Children to Help Columbus, Ohio Area Families
400 Families to Receive Food and Essentials - June 10, 2014 - Teleperformance
The Top Call Center Software Provider of 2014, Ranked by New Frontier Group
New Frontier Group and Vocalcom announce Global Partnership for distribution of advanced Cloud based Customer Interaction Solutions. - May 16, 2014 - VOCALCOM
Teleperformance Partners with Feed the Children to Help Columbia, SC Area Families
400 Families to Receive Food and Essentials - May 14, 2014 - Teleperformance
Teleperformance U.S.A. Announces More Than 1,000 New Jobs in Salt Lake City Contact Center with a New Client
Teleperformance, the global leader in outsourced multichannel customer experience management, is hiring more than 1,000 people at its Salt Lake City contact center to support a Fortune 500 company. Teleperformance has operated in Utah for 30 years, and has four locations and more than 2,000... - May 06, 2014 - Teleperformance
Ansafone Awarded a CUSTOMER 2014 MVP Quality Award
Ansafone Contact Centers, a leader in the contact center industry with over 40 years of experience, has been named a winner of a Silver MVP Quality Award from TMC's CUSTOMER magazine. - April 11, 2014 - Ansafone Contact Centers
OnBrand24 Call Center Services Announces Additions to Management Team to Support Company Growth
OnBrand24, a leading domestic call center services provider with call center outsourcing facilities near Boston, MA and in Savannah, GA, has announced several additions to its management and account supervisory team. - April 02, 2014 - OnBrand24
HiP Unveils Thought-Leadership-Marketing.net and 20 B2B Lead Gen Domains for Inbound Marketers
Thought Leadership Marketing (TLm) delivers a new and powerful channel for HiP clients to connect with customers and prospects. 20 B2B lead gen domains for inbound marketers, each experiencing 1.5 million impressions annually. - March 27, 2014 - H-I-P (High-Impact-Prospecting, LLC)
OnBrand24 Wins Gold Award from TopTenREVIEWS for Call Center Services Excellence
OnBrand24, a leading domestic call center services provider with call center outsourcing facilities near Boston, MA and in Savannah, GA, has won the Gold Award from TopTenREVIEWS, an independent reviewer of business services and products, for call center services excellence. “OnBrand24 is... - March 12, 2014 - OnBrand24
Local Answering Firm Provides Relief During Weather’s Attack on Doing Business
Businesses can carry on with business as usual without putting their employees in harm's way when they employ Answer Midwest's services. - February 28, 2014 - Answer Midwest
Steve Stipanovich to be Featured Speaker at The 16th Annual Congressional Prayer Breakfast
Locals are invited to attend the 16th Annual Congressional Prayer Breakfast on Mon., April 28. - February 26, 2014 - Answer Midwest
OnBrand24 Call Center Services to Exhibit at Upcoming Tradeshows
OnBrand24, a leading call center services provider with call center outsourcing facilities near Boston, MA and in Savannah, GA, will attend several upcoming tradeshows and call center industry conferences. OnBrand24, which delivers both inbound call center and outbound call center services, will... - February 14, 2014 - OnBrand24
Philippine IT-BPM Company, PacificHub Corporation, Turns Ten
Signifies History of Success and Foundation for Forward-Strategies - February 12, 2014 - PacificHub Corporation
OnBrand24 Call Center Services Reports Strong Start to 2014
OnBrand24, a leading call center services provider with outsourced call center facilities near Boston and in Savannah, GA, has begun 2014 with several new client wins and the expansion of its outbound B2B lead generation and inbound customer service call center staff. - February 08, 2014 - OnBrand24
HiP Achieves 2013 Lead Output of 478,000 - Expands HQ Offices in New York
B2B content marketing and lead generation agency triples 2012 outcomes by leveraging the latest methodologies in content marketing, lead nurture, social media engagement, content syndication and automation. - January 29, 2014 - H-I-P (High-Impact-Prospecting, LLC)
OnBrand24 Call Center Services Reports Major Growth, Hiring
OnBrand24, the leading Massachusetts call center services provider serving companies in the Boston area and nationwide, is closing the best year in company history with several new client wins, the opening of two new call center outsourcing facilities and the expansion of its outbound B2B lead... - December 25, 2013 - OnBrand24
Telco Management Takes New Government Anti-Bullying Laws Seriously with Immediate Compliance
Telco Management has proudly embraced the new anti-bullying laws recently put into place throughout British Columbia. - December 22, 2013 - Telco Management
OnBrand24 Call Center Services Provider Named by TopTenREVIEWS for Quality Excellence
Call center services outsourcer OnBrand24 has been recognized for the second straight year by TopTenREVIEWS for excellence in the delivery of inbound customer service and outbound lead generation services. - December 13, 2013 - OnBrand24
Update from HiP: Form Viewers and Inbox Impressions Are Great Success
In May, HiP announced two important new offers for its B2B marketing clients: Form ViewersTM and Inbox ImpressionsTM. - December 10, 2013 - H-I-P (High-Impact-Prospecting, LLC)
Teleperformance USA Receives White House Recognition for Ohio Job Creation
Teleperformance, the global leader in outsourced multichannel customer experience management, was recognized at the White House Champions of Change ceremony, hosted by President Barack Obama, for its extensive efforts in creating jobs for young adults in Ohio. The event awarded organizations that... - December 06, 2013 - Teleperformance
Telco Management Raises Funds for The Red Cross Typhoon Haiyan Victims
Within just a few days Telco staff and management have raised thousands of dollars, and it has been confirmed, the Canadian Government will match money raised. - November 25, 2013 - Telco Management
Magellan Solutions Joins the World’s Leading Auto Show
Magellan Solutions joined the world’s aftermarket auto expo - considered the biggest to date – in Las Vegas last November 4-7, 2013. - November 23, 2013 - Magellan Solutions Outsourcing Inc.
Magellan Solutions Sends Help to Earthquake and Typhoon Victims in Visayas
Magellan Solutions has backed disaster relief efforts of different volunteer groups following the destruction caused by the 7.2-magnitude earthquake and Typhoon Yolanda that recently hit Visayas, Philippines. - November 15, 2013 - Magellan Solutions Outsourcing Inc.
Answer Midwest Named Best in Value by St. Louis Small Business Monthly
Answer Midwest, a full-service, 24/7 live-operator call-handling service, has been named Best in Value in 2013 by St. Louis Small Business Monthly. The magazine announced this prestigious award in September. - October 18, 2013 - Answer Midwest
BusinesSuites Announces Expansion to Raleigh, North Carolina
New Flexible Workspace Option for Entrepreneurs, Professionals and Fortune 1000 Companies to Open in Raleigh in December 2013 - October 10, 2013 - BusinesSuites
H-I-P Achieves Q3 2013 Lead Output of 128,000
B2B digital marketing agency exceeds Q2 2013 lead output by leveraging the latest methodologies in content marketing, lead nurture, social media engagement, content syndication and automation. - September 30, 2013 - H-I-P (High-Impact-Prospecting, LLC)
BusinesSuites Announces Expansion to Pittsburgh, Pennsylvania
New Flexible Workspace Option for Entrepreneurs, Professionals and Fortune 1000 Companies to Open in Downtown Pittsburgh in December 2013. - September 27, 2013 - BusinesSuites
TMS Call Centers Welcomes Clint Gearheart as New Executive Vice President of Business Development and Operations
Direct Marketing and Customer Acquisition Professional Brings Direct Response Expertise to TMS Call Centers. - September 26, 2013 - TMS Call Centers
Contact Center Announces Major Growth in Ohio with 800+ New Career Opportunities
Teleperformance USA, the largest contact center services provider in the world and one of the largest employers in the state of Oho has announced major expansions plans bringing 800+ new career opportunities. - September 25, 2013 - Teleperformance
CMS Solutions Founder and CEO Joshua Levey to Present $2,500 Each to The Backstoppers and Responder Rescue
Proceeds from STL Crane Project for Memorial to Fallen First Responders. - September 25, 2013 - CMS Solutions
200 New Jobs Coming to Ogden, Utah
Teleperformance in Ogden announces new growth with their existing client adding 200 new full time positions. - September 11, 2013 - Teleperformance
Teleperformance Fairborn Announces Additional Growth
Teleperformance in Fairborn, Ohio has announced plans to add 200 new career opportunties with a new starting rate of pay. - September 05, 2013 - Teleperformance
Teleperformance Expanding in South Florida
Customer Contact Center growing in South Florida - New Clients adding 1,000 New Positions - September 03, 2013 - Teleperformance
Spotlight on Community Mission: HiP Sponsors WAMC Northeast Public Radio
HiP expands its community mission beyond professional organizations into the public radio, the YMCA, United Way, La Salle Soccer and other causes. - August 29, 2013 - H-I-P (High-Impact-Prospecting, LLC)
Computime eSignature Webinar Series Continues with “Introducing signotec: A New Generation of Hardware and Software for Capturing eSignatures”
This webinar is the sixth in a series of eight featuring eSignature experts discussing the unique capabilities of their products and solutions. - August 28, 2013 - CMS Solutions
Birds of a Feather Flock Together in Forest Park
CMS Solutions Sponsors STL Crane Project with Proceeds Going to The Backstoppers & Responder Rescue - August 21, 2013 - CMS Solutions