Recent Headlines
Within Customer Service
Gatlinburg Falls Resort Wins Three Straight Talk of the Town Customer Satisfaction Awards
Gatlinburg Falls Resort, representing cabin owners throughout Sevier County, earns high customer satisfaction ratings and three consecutive Talk of the Town Awards. - January 23, 2013 - Celebration Media U.S.
Jay Goldberg, DTR Inc. CEO and a Former Service Director for Citibank, Releases a New Book, Customer Service
Customer Service is the fourth and final book in Jay Goldberg’s new work readiness training program. The program and books are written from the employer’s perspective and were made for classroom and on the job training. Certification tests and PowerPoint presentations are also available. - January 22, 2013 - DTR Inc.
REALEX Homes Wins the Talk of the Town Customer Satisfaction Award
Houston homebuilder, REALEX Homes, receives high customer satisfaction ratings and earns the prestigious Talk of the Town Award. - January 19, 2013 - Celebration Media U.S.
TLC Home Health, Inc. Wins Consecutive Talk of the Town Customer Satisfaction Awards
Virginia-based TLC Home Health, Inc. receives high marks for customer satisfaction, earning it back-to-back Talk of the Town Awards. - January 18, 2013 - Celebration Media U.S.
SO Leads Releases Upgrade to Buying Platform
Lead generation business introduced new buying platform, bringing new opportunities for brokers. - January 18, 2013 - Simply Online Media
DFW Marketer of the Year Awards Nominations Deadline Extended
Dallas / Fort Worth Chapter of American Marketing Association Extends Call for Entries for Prestigious Awards. - January 16, 2013 - DFW American Marketing Association
Magellan Call Center Steps Up Support for Fire Disaster Victims Last Christmas
Magellan Solutions Outsourcing Inc. coordinated relief efforts to help 65 families seeking temporary shelters after their homes were ravaged by fire on Christmas Day. - January 16, 2013 - Magellan Solutions Outsourcing Inc.
Capita Conferences Announce Delivering Housing Benefit Reform Conference – 22 March 2013, Manchester
Bringing together leading experts in this field, including a Universal Credit Pathfinder, and a Direct Payment Demonstration project, gain strategic insight into delivering on the key elements of the reform and alleviating financial risk. - January 13, 2013 - Capita Conferences
Capita Conferences Announce Their National Early Years Inspections Conference – 21 March 2013, London
Designed to highlight effective practice in key judgement criteria and reflect emerging areas of focus under Ofsted’s new Early Years Inspections Framework, this conference is a must attend event for all early years stakeholders. - January 13, 2013 - Capita Conferences
Capita Conferences Announce Their Driving Change in 14-19 Education Conference – 20th March 2013, Manchester
With expert speakers from the DfE, Ofqual and EMFEC this is an opportunity to learn how all education professionals can work together to achieve the right balance between academic and vocational qualifications. - January 13, 2013 - Capita Conferences
Capita Conferences Announce Their National Special Educational Needs Conference, March 2013
This event provides the opportunity for education professionals to consider how the agenda is developing with the next stage of SEND legislation and key themes proposed in the upcoming Children and Families Bill. Hear from the DfE, Ofsted, Education Funding Agency, FLSE and more. - January 13, 2013 - Capita Conferences
Third Book in DTR Inc.’s Work Readiness Training Series, People Skills, Now Available for Purchase
This book, People Skills, along with the first two books, Workplace Basics and Workplace Skills, can be used for classroom or on the job work readiness training programs. Certification tests and PowerPoint presentations are also available. - January 11, 2013 - DTR Inc.
Capita Conferences Annouces Their One Day National Event on Child Protection in the Digital Environment
Hear from Ofsted on the new requirement within the inspection framework to achieve successful e-safety provision in schools. - January 11, 2013 - Capita Conferences
Inspection Perfection Wins Three Straight Talk of the Town Customer Satisfaction Awards
San Diego-based home inspection company wins consecutive Talk of the Town Awards for outstanding customer satisfaction. - January 10, 2013 - Celebration Media U.S.
Backyard Retreats Pools and Spas Wins 2012 Talk of the Town Customer Satisfaction Award
Charlotte-based custom pool designer/builder earns high marks for customer satisfaction, winning it a Talk of the Town Award for providing excellent customer service. - January 10, 2013 - Celebration Media U.S.
Magnetic Consulting Group Holds Office Night
The entire team at Magnetic Consulting Group will be attending weekly office night at Diamond Billards in Rancho Cordova. - January 06, 2013 - Magnetic Consulting Group
Autism Teaches Readers to Live Life to the Fullest in New Book
Wonderful W. Wortham publishes her inspirational journey with her son’s Autism. - January 04, 2013 - Witness Autism Online Network
Employee Training Comes to the Community Education Program at Jupiter High School in South Florida
The Community Education Program at Jupiter High School has partnered with DTR Inc. CEO, Jay Goldberg, to bring work readiness and customer service training to Palm Beach County. The Community Education Program at Jupiter High School is one of the most progressive and successful continuing... - January 03, 2013 - DTR Inc.
Tim White Home Improvement Wins the Talk of the Town Customer Satisfaction Award
New York contractor, Tim White Home Improvement, earns high satisfaction marks from customers, winning it a Talk of the Town Award. - January 01, 2013 - Celebration Media U.S.
Second Book in DTR Inc.’s Work Readiness Training Series, Workplace Skills, Now Available for Purchase
This book, Workplace Skills, along with the first book, Workplace Basics, can be used for classroom or on the job work readiness training programs. Certification tests and PowerPoint presentations are also available. - December 26, 2012 - DTR Inc.
Villa Springfield Health & Rehabilitation Center Wins Talk of the Town Customer Satisfaction Awards
Long-term care and rehabilitation facility receives back-to-back Talk of the Town Awards for earning high customer and patient satisfaction ratings. - December 21, 2012 - Celebration Media U.S.
Home Exteriors Energy Consultants Honored with 2012 Talk of the Town Customer Satisfaction Award
Virginia-based contractor, Home Exteriors Energy Consultants, earns high customer satisfaction marks and a Talk of the Town Award. - December 20, 2012 - Celebration Media U.S.
Taylor Made Marketing Gets in the Holiday Spirit by Supporting Toys for Tots
Taylor Made Marketing recently had an office toy drive supporting the Toys for Tots foundation. - December 20, 2012 - Taylor Made Marketing & Consulting
Taylor Made Marketing Expands to the Philadelphia Area with Energy Client
Taylor Made Marketing feel honored that their energy client wants to expand with them yet again. With recent deregulation of power utilities in the Philadelphia area, Taylor Made’s energy client has chosen Taylor Made Marketing to set up and help represent them in this new market. Heading up... - December 20, 2012 - Taylor Made Marketing & Consulting
ARS American Roofing Solutions LLC. Wins 2012 Talk of the Town Customer Satisfaction Award
Houston-based roofing contractor, ARS wins a Talk of the Town Customer Satisfaction Award for earning high ratings from its customers. - December 19, 2012 - Celebration Media U.S.
Nelson Pools Honored with 2012 Talk of the Town Customer Satisfaction Award
Texas-based custom pool builder earns high customer satisfaction ratings, winning it a Talk of the Town Award. - December 18, 2012 - Celebration Media U.S.
First Book in DTR Inc.’s Work Readiness Training Series, Workplace Basics, Now Available for Purchase
Jay Goldberg, DTR Inc.’s CEO, who developed a work readiness program called the best in the U.S. by a member of the National Skills Standard Board in 2003, has developed a new four module work readiness certification training program that can be used for classroom or on the job training. - December 17, 2012 - DTR Inc.
The Eyewear Gallery Wins the 2012 Talk of the Town Customer Satisfaction Award
Reston optometrist practice rates high among customers for customer satisfaction, earning it a Talk of the Town Award. - December 15, 2012 - Celebration Media U.S.
eGain Ups the Ante in Customer Engagement with "Superchat"
Easy-to-use, proactive customer collaboration solution unifies auto chat, text chat, video chat, click-to-call, offers and co-browse capabilities. - December 13, 2012 - eGain Corporation
CCF Maui Construction Inc. Wins Consecutive Talk of the Town Awards for Customer Satisfaction
Contractor CCF Maui Construction earns high marks from its customers, winning it back-to-back Talk of the Town Awards. - December 06, 2012 - Celebration Media U.S.
Capita Announces Its 8th National Improving Outcomes for Looked After Children Conference - 26th February 2013
Seize the opportunity at Capita’s 8th National Improving Outcomes for Looked After Children Conference to actively improve outcomes for children in care through the effective cross sector provision of social care, education and health services. With the new inspection framework for Children... - December 06, 2012 - Capita Conferences
Hyper Expansion in Motion for C.A.G. Charleston SC
Charleston advertising group hyper expansion in motion. CAG has opened 3 new buildings in Columbia SC, Detroit MI, & Hartford CT. - December 04, 2012 - Charleston Advertising Group
Smart Customers, Digital Experiences and 5 Stupid Mistakes Presented at Digital Experience 2013
MCorp Managing Director Michael Hinshaw to present at Digital Experience 2013, a Customer Experience Thought Leader Webinar from CustomerThink. - November 30, 2012 - MCorp Consulting
H. Michael Jaffin, M.D. Wins Consecutive Talk of the Town Awards for Customer Satisfaction
Antioch orthopedic doctor, H. Michael Jaffin, earns high customer satisfaction marks resulting in back-to-back Talk of the Town Awards. - November 30, 2012 - Celebration Media U.S.
Capita Announce Details of Their National Safeguarding Adults Conference - 25th Feb 2013, London
Capita’s National Safeguarding Adults Conference provides you with the skills and insight to address the changes presented in the Care and Support Draft Bill. Keynote: Claire Crawley, Social Care, Local Government and Care Partnerships Directorate, Department of Health. - November 30, 2012 - Capita Conferences
Capita Announces School Inspections Conference - Wednesday 6th February, Central London
Attend Capita’s School Inspections Conference to reinforce the necessary skills to prepare for the new, one-day-notice inspections, by demonstrating how continuous efficient self-evaluation can best evidence outcomes and school improvement. - November 30, 2012 - Capita Conferences
AnswerFirst Answering Service Sets Up Collection Box for Champions For Children Holiday Store
AnswerFirst sets up a holiday gift collection box to collect toys for the Champions For Children Holiday Store. - November 29, 2012 - AnswerFirst
Fox Plumbing & Heating Wins Three Consecutive Talk of the Town Awards for Customer Satisfaction
Seattle plumbing company wins its third straight Talk of the Town Award for excellent customer satisfaction. - November 27, 2012 - Celebration Media U.S.
Armando J. Jarquin, M.D. Wins Consecutive Talk of the Town Awards for Customer Satisfaction
Katy family physician, Armando Jarquin, wins back-to-back Talk of the Town Awards for outstanding customer satisfaction. - November 25, 2012 - Celebration Media U.S.
Emil’s Sausage Kitchen Inc. Wins Three Consecutive Talk of the Town Awards for Customer Satisfaction
Florida-based European Deli, Emil’s Sausage Kitchen, earns high satisfaction marks from customers for a third straight year. - November 23, 2012 - Celebration Media U.S.
Call Center Executives Team Up to Advance Interest of Philippine-Based SME Contact Centers
SME-based contact center owners, led by Magellan Solutions CEO Fred Chua, united to represent and articulate the interest of small and medium-sized call centers in the Philippines. - November 17, 2012 - Magellan Solutions Outsourcing Inc.
Happy Nails Wins Three Consecutive Talk of the Town Awards for Customer Satisfaction
Bellingham nail salon earns high marks for customer satisfaction, winning three Talk of the Town Awards in three consecutive years. - November 13, 2012 - Celebration Media U.S.
Mastercraft Exteriors Wins 2012 Talk of the Town Award for Customer Satisfaction
Roofing contractor with locations nationwide earns the highest customer satisfaction rating, winning it a Talk of the Town Award. - November 11, 2012 - Celebration Media U.S.
Taylor Made Marketing Aids in Hurricane Sandy Relief
Taylor Made Marketing helps out by volunteering and donating canned food. - November 10, 2012 - Taylor Made Marketing & Consulting
Capita Announces Details of Its 3rd National Payment by Results in Public Services Conference – Monday 26th November – Central London
Capita’s 3rd National Payment by Results in Public Services Conference focuses on the government’s commitment to extend outcome based service delivery schemes across the public sector by 2014. - November 10, 2012 - Capita Conferences
J. Schwartz, LLC Wins 2012 Talk of the Town Award for Customer Satisfaction
Pennsylvania-based homebuilder receives high customer satisfaction ratings, earning it a Talk of the Town Customer Satisfaction Award. - November 08, 2012 - Celebration Media U.S.
Capita Announces Details of Its Housing Reform Wales Conference Monday 21st January 2013, Cardiff
Capita's Housing Reform Wales Conference gives delegates an in-depth insight into key policy developments and practical guidance on the proposals set out in the Homes for Wales – a White Paper for Better Lives and Communities. - November 02, 2012 - Capita Conferences
Capita Announce Details of Their National Improving Primary Literacy and Numeracy Conference - 29th January 2013
Ofsted’s framework promises to "focus strongly on standards of reading and numeracy in primary schools" while the Department for Education draws together its Programmes of Study for the revised primary curriculum for consultation at the start of 2013. This is your opportunity to ensure that you are prepared for future changes as well as maximising the potential of all pupils. - November 01, 2012 - Capita Conferences
Top Vendors to Attend Datacore’s Annual Technology Summit This Friday
Datacore Consulting will be hosting their annual Technology & Business Partner Summit this Friday, November 2nd, 2012 at the Barley House in Downtown Cleveland, where Top Vendors Barracuda, Citrix, Ruckus Wireless, Schneider Electric, StorageCraft, and Vmware will be represented. - October 31, 2012 - Datacore Consulting, LLC
AnswerFirst Answering Service Participates in 7th Annual John Brogle Golf Outing
AnswerFirst Communications, an international telephone answering service, announced this week that they sponsored and participated in the 7th Annual John Brogle Golf Outing in support of the Marty Lyons Foundation. - October 28, 2012 - AnswerFirst