Recent Headlines
Within Customer Service

Capita Announce Details of Their Post-16 Reform Scotland Conference

One year on from the launch of the Youth Employment Strategy and following the introduction of the Post-16 Education (Scotland) Bill in November 2012, this conference, taking place in Edinburgh on the 19th March 2013, examines the current landscape for the Post-16 Reform in Scotland. Attend to gain... - February 03, 2013 - Capita Conferences

Capita Conferences Announce Their National Transforming Mental Health Conference – 26 March 2013, London

Seize this opportunity to hear from and network with mental health leaders from across the country. And learn how to contribute to the transformation of mental health. - February 03, 2013 - Capita Conferences

Capita Conferences Announce Their National Implementing Community Budgets Conference – 18 March 2013, London

Providing guidance on effective ways of pooling resources, redesigning services and realising cost savings and efficiencies, our conference is essential with the implementation of the 'Whole Place' Community Budget pilots commencing in April 2013. - February 03, 2013 - Capita Conferences

Capita Conferences Announce Their National Improving Mental Health Services in the Criminal Justice System Conference – 29 April 2013, London

The revisiting of Lord Bradley’s recommendations and the Government’s commitment to improve liaison and diversion services, present new opportunities for effective joint working at a local level. Improving Mental Health Services in the Criminal Justice System Conference is a great opportunity to prepare for the new health commissioning landscape which comes into force in April 2013, and meet the deadline of implementing effective liaison and diversion services at all police custody suites. - February 02, 2013 - Capita Conferences

Talk of the Town Awards Begins Fifth Year of Research Honoring Outstanding Customer Satisfaction

Celebration Media and Talk of the Town News get research underway to determine the 2013 winners of the CMUS Talk of the Town Customer Satisfaction Award. - February 01, 2013 - Celebration Media U.S.

ParetoLogic Selects eGain Customer Engagement Hub to Fuel High-Octane Business Growth

Leading computer security company selects eGain for Cisco Unified CCX™ to enable multichannel journeys for consumers and resellers worldwide. - January 31, 2013 - eGain Corporation

Talk of the Town Awards’ 2013 Results Are in, Many Businesses Are Earning Consecutive Wins

Talk of the Town News and Celebration Media U.S. announced the 10 most recent winners of their prestigious Talk of the Town Customer Satisfaction Award. - January 30, 2013 - Celebration Media U.S.

JW Heating and Air, Inc. Wins Consecutive Talk of the Town Customer Satisfaction Awards

Los Angeles-based heating and air conditioning contractor, JW Heating and Air, earns back-to-back awards for outstanding customer satisfaction. - January 30, 2013 - Celebration Media U.S.

Western Independent Bankers and BDO Advance Customer Experience Innovation in Banking through Annual Awards

WIB’s “Innovative Community Banks of the Year” awards strive to identify and honor western regional banks committed to design, technology, and customer experience innovation. Joining the Awards Committee to help achieve this goal is Michael Hinshaw, a leading business strategist and best-selling author in the areas of innovation and customer experience. - January 26, 2013 - MCorp Consulting

Home Guard Exteriors Wins Consecutive Talk of the Town Customer Satisfaction Awards

Home Guard Exteriors, providing contracting services to Illinois and St. Louis, has earned high marks from customers and earned the prestigious Talk of the Town Award for a second straight year. - January 23, 2013 - Celebration Media U.S.

Gatlinburg Falls Resort Wins Three Straight Talk of the Town Customer Satisfaction Awards

Gatlinburg Falls Resort, representing cabin owners throughout Sevier County, earns high customer satisfaction ratings and three consecutive Talk of the Town Awards. - January 23, 2013 - Celebration Media U.S.

Jay Goldberg, DTR Inc. CEO and a Former Service Director for Citibank, Releases a New Book, Customer Service

Customer Service is the fourth and final book in Jay Goldberg’s new work readiness training program. The program and books are written from the employer’s perspective and were made for classroom and on the job training. Certification tests and PowerPoint presentations are also available. - January 22, 2013 - DTR Inc.

REALEX Homes Wins the Talk of the Town Customer Satisfaction Award

Houston homebuilder, REALEX Homes, receives high customer satisfaction ratings and earns the prestigious Talk of the Town Award. - January 19, 2013 - Celebration Media U.S.

SO Leads Releases Upgrade to Buying Platform

Lead generation business introduced new buying platform, bringing new opportunities for brokers. - January 18, 2013 - Simply Online Media

TLC Home Health, Inc. Wins Consecutive Talk of the Town Customer Satisfaction Awards

Virginia-based TLC Home Health, Inc. receives high marks for customer satisfaction, earning it back-to-back Talk of the Town Awards. - January 18, 2013 - Celebration Media U.S.

Magellan Call Center Steps Up Support for Fire Disaster Victims Last Christmas

Magellan Solutions Outsourcing Inc. coordinated relief efforts to help 65 families seeking temporary shelters after their homes were ravaged by fire on Christmas Day. - January 16, 2013 - Magellan Solutions Outsourcing Inc.

DFW Marketer of the Year Awards Nominations Deadline Extended

Dallas / Fort Worth Chapter of American Marketing Association Extends Call for Entries for Prestigious Awards. - January 16, 2013 - DFW American Marketing Association

Capita Conferences Announce Their National Special Educational Needs Conference, March 2013

This event provides the opportunity for education professionals to consider how the agenda is developing with the next stage of SEND legislation and key themes proposed in the upcoming Children and Families Bill. Hear from the DfE, Ofsted, Education Funding Agency, FLSE and more. - January 13, 2013 - Capita Conferences

Capita Conferences Announce Their Driving Change in 14-19 Education Conference – 20th March 2013, Manchester

With expert speakers from the DfE, Ofqual and EMFEC this is an opportunity to learn how all education professionals can work together to achieve the right balance between academic and vocational qualifications. - January 13, 2013 - Capita Conferences

Capita Conferences Announce Their National Early Years Inspections Conference – 21 March 2013, London

Designed to highlight effective practice in key judgement criteria and reflect emerging areas of focus under Ofsted’s new Early Years Inspections Framework, this conference is a must attend event for all early years stakeholders. - January 13, 2013 - Capita Conferences

Capita Conferences Announce Delivering Housing Benefit Reform Conference – 22 March 2013, Manchester

Bringing together leading experts in this field, including a Universal Credit Pathfinder, and a Direct Payment Demonstration project, gain strategic insight into delivering on the key elements of the reform and alleviating financial risk. - January 13, 2013 - Capita Conferences

Third Book in DTR Inc.’s Work Readiness Training Series, People Skills, Now Available for Purchase

This book, People Skills, along with the first two books, Workplace Basics and Workplace Skills, can be used for classroom or on the job work readiness training programs. Certification tests and PowerPoint presentations are also available. - January 11, 2013 - DTR Inc.

Capita Conferences Annouces Their One Day National Event on Child Protection in the Digital Environment

Hear from Ofsted on the new requirement within the inspection framework to achieve successful e-safety provision in schools. - January 11, 2013 - Capita Conferences

Backyard Retreats Pools and Spas Wins 2012 Talk of the Town Customer Satisfaction Award

Charlotte-based custom pool designer/builder earns high marks for customer satisfaction, winning it a Talk of the Town Award for providing excellent customer service. - January 10, 2013 - Celebration Media U.S.

Inspection Perfection Wins Three Straight Talk of the Town Customer Satisfaction Awards

San Diego-based home inspection company wins consecutive Talk of the Town Awards for outstanding customer satisfaction. - January 10, 2013 - Celebration Media U.S.

Magnetic Consulting Group Holds Office Night

The entire team at Magnetic Consulting Group will be attending weekly office night at Diamond Billards in Rancho Cordova. - January 06, 2013 - Magnetic Consulting Group

Autism Teaches Readers to Live Life to the Fullest in New Book

Wonderful W. Wortham publishes her inspirational journey with her son’s Autism. - January 04, 2013 - Witness Autism Online Network

Employee Training Comes to the Community Education Program at Jupiter High School in South Florida

The Community Education Program at Jupiter High School has partnered with DTR Inc. CEO, Jay Goldberg, to bring work readiness and customer service training to Palm Beach County. The Community Education Program at Jupiter High School is one of the most progressive and successful continuing... - January 03, 2013 - DTR Inc.

Tim White Home Improvement Wins the Talk of the Town Customer Satisfaction Award

New York contractor, Tim White Home Improvement, earns high satisfaction marks from customers, winning it a Talk of the Town Award. - January 01, 2013 - Celebration Media U.S.

Second Book in DTR Inc.’s Work Readiness Training Series, Workplace Skills, Now Available for Purchase

This book, Workplace Skills, along with the first book, Workplace Basics, can be used for classroom or on the job work readiness training programs. Certification tests and PowerPoint presentations are also available. - December 26, 2012 - DTR Inc.

Villa Springfield Health & Rehabilitation Center Wins Talk of the Town Customer Satisfaction Awards

Long-term care and rehabilitation facility receives back-to-back Talk of the Town Awards for earning high customer and patient satisfaction ratings. - December 21, 2012 - Celebration Media U.S.

Taylor Made Marketing Expands to the Philadelphia Area with Energy Client

Taylor Made Marketing feel honored that their energy client wants to expand with them yet again. With recent deregulation of power utilities in the Philadelphia area, Taylor Made’s energy client has chosen Taylor Made Marketing to set up and help represent them in this new market. Heading up... - December 20, 2012 - Taylor Made Marketing & Consulting

Taylor Made Marketing Gets in the Holiday Spirit by Supporting Toys for Tots

Taylor Made Marketing recently had an office toy drive supporting the Toys for Tots foundation. - December 20, 2012 - Taylor Made Marketing & Consulting

Home Exteriors Energy Consultants Honored with 2012 Talk of the Town Customer Satisfaction Award

Virginia-based contractor, Home Exteriors Energy Consultants, earns high customer satisfaction marks and a Talk of the Town Award. - December 20, 2012 - Celebration Media U.S.

ARS American Roofing Solutions LLC. Wins 2012 Talk of the Town Customer Satisfaction Award

Houston-based roofing contractor, ARS wins a Talk of the Town Customer Satisfaction Award for earning high ratings from its customers. - December 19, 2012 - Celebration Media U.S.

Nelson Pools Honored with 2012 Talk of the Town Customer Satisfaction Award

Texas-based custom pool builder earns high customer satisfaction ratings, winning it a Talk of the Town Award. - December 18, 2012 - Celebration Media U.S.

First Book in DTR Inc.’s Work Readiness Training Series, Workplace Basics, Now Available for Purchase

Jay Goldberg, DTR Inc.’s CEO, who developed a work readiness program called the best in the U.S. by a member of the National Skills Standard Board in 2003, has developed a new four module work readiness certification training program that can be used for classroom or on the job training. - December 17, 2012 - DTR Inc.

The Eyewear Gallery Wins the 2012 Talk of the Town Customer Satisfaction Award

Reston optometrist practice rates high among customers for customer satisfaction, earning it a Talk of the Town Award. - December 15, 2012 - Celebration Media U.S.

eGain Ups the Ante in Customer Engagement with "Superchat"

Easy-to-use, proactive customer collaboration solution unifies auto chat, text chat, video chat, click-to-call, offers and co-browse capabilities. - December 13, 2012 - eGain Corporation

Capita Announces Its 8th National Improving Outcomes for Looked After Children Conference - 26th February 2013

Seize the opportunity at Capita’s 8th National Improving Outcomes for Looked After Children Conference to actively improve outcomes for children in care through the effective cross sector provision of social care, education and health services. With the new inspection framework for Children... - December 06, 2012 - Capita Conferences

CCF Maui Construction Inc. Wins Consecutive Talk of the Town Awards for Customer Satisfaction

Contractor CCF Maui Construction earns high marks from its customers, winning it back-to-back Talk of the Town Awards. - December 06, 2012 - Celebration Media U.S.

Hyper Expansion in Motion for C.A.G. Charleston SC

Charleston advertising group hyper expansion in motion. CAG has opened 3 new buildings in Columbia SC, Detroit MI, & Hartford CT. - December 04, 2012 - Charleston Advertising Group

Smart Customers, Digital Experiences and 5 Stupid Mistakes Presented at Digital Experience 2013

MCorp Managing Director Michael Hinshaw to present at Digital Experience 2013, a Customer Experience Thought Leader Webinar from CustomerThink. - November 30, 2012 - MCorp Consulting

Capita Announces School Inspections Conference - Wednesday 6th February, Central London

Attend Capita’s School Inspections Conference to reinforce the necessary skills to prepare for the new, one-day-notice inspections, by demonstrating how continuous efficient self-evaluation can best evidence outcomes and school improvement. - November 30, 2012 - Capita Conferences

Capita Announce Details of Their National Safeguarding Adults Conference - 25th Feb 2013, London

Capita’s National Safeguarding Adults Conference provides you with the skills and insight to address the changes presented in the Care and Support Draft Bill. Keynote: Claire Crawley, Social Care, Local Government and Care Partnerships Directorate, Department of Health. - November 30, 2012 - Capita Conferences

Recent Headlines Within Customer Service

Sign In

New to PR.com?

Recent Headlines
Within Customer Service