Recent Headlines
Within Messaging Services Providers
WEBTEXT to Showcase Smart Messaging at Enterprise Connect 2018
- Smart Messaging - keywords automatically route consumer / patient replies to update a business system or alternatively to a live agent depending upon the response - Ability to escalate AI bot chats to live contact center agents via SMS or Messenger - Automated and Person to Person Messaging... - March 14, 2018 - WEBTEXT
Sundown.ai and WEBTEXT Combine Artificial Intelligence with Smart Messaging to Improve Customer Experience
WEBTEXT, a leader in enterprise messaging, and Sundown.ai, a leader in enterprise Artificial Intelligence applications announced today they have entered into a partnership to leverage sophisticated self-learning artificial intelligence with smart messaging technology to transform customer... - February 16, 2018 - WEBTEXT
WEBTEXT to Showcase Smart Messaging at Avaya Engage 2018
Smart Messaging - keywords automatically route consumer / patient replies to update a business system or alternatively to a live agent depending upon the response; Ability to escalate AI bot chats to live Avaya contact center agents via Messenger or SMS; Automated and Person to Person Messaging supported by TLS Encryption; Voice agents can send Messenger or SMS texts to callers, including, secure URL links and Google map address to callers while they are speaking - January 31, 2018 - WEBTEXT
Axigen Messaging Announces Ozone IT as Distributor for African Market
Ozone, the vibrant IT Solutions company, Johannesburg-based, leader of IT training and support services across Africa, has joined the Axigen partner ecosystem as a Distributor for the African region. Axigen Messaging announces that it has recently signed an agreement with Ozone Information... - December 08, 2017 - Axigen Messaging
On Second Thought and Ultra Mobile Partner to Bring Message Delay and Recall Technology to All Ultra Mobile Subscribers
On Second Thought® (OST) today announced its partnership with Ultra Mobile to bring message delay and recall technology to Ultra Mobile’s global network of subscribers. Ultra Mobile subscribers will now be able edit, delay and recall messages in real-time using OST’s patented... - December 06, 2017 - On Second Thought
Australian Owned Phone Answering Company Redesigns Their Website
A reputable live answering service provider based in Melbourne has recently launched a fresh new website. Call Service looks after clients from all over Australia with a range of virtual answering services, essentially acting as an external receptionist and handling calls as required. Fully... - November 29, 2017 - Call Service
SocialPay™ to Partner with On Second Thought to Enhance User Experience
On Second Thought and SocialPay™ partnering to bring delay/recall to peer-to-peer mobile payments. - November 16, 2017 - On Second Thought
Naonis Joins Axigen Global Partner Program as Authorized Distributor for Italy
Axigen Messaging, a top vendor in messaging industry, announced Naonis, leading distributor of IT products in Italy, has joined Axigen's Global Partner Program as an Authorized Distributor. The Axigen - Naonis partnership alliance is a true gain for the end-customers that will be provided with a... - October 31, 2017 - Axigen Messaging
WEBTEXT Upgrades Cisco Contact Center with New Facebook Messaging Features & Chatbot Escalation
Voice deflection to Facebook Messenger- deflect voice calls to either Messenger or SMS; AI chatbot escalation - Escalate AI bot chats to live Cisco contact center agents via Messenger or SMS; Voice agents can send Messenger or SMS texts to callers, including, a secure url link, order number or Google map address to callers while still speaking; Messaging for Salesforce in a Cisco Contact Center via Bucher and Suter connector. - October 05, 2017 - WEBTEXT
Show Respect to the Founder of WePhone; Dingtone Continues VoIP Services
The founder of WePhone committed suicide and the WePhone app has been removed from the App Store. Dingtone reassures WePhone users that they won’t lose their phone service and have the opportunity to receive the same amount of Dingtone credits for use in the Dingtone app. - September 29, 2017 - Dingtone, Inc.
mSpy iPhone 8 Giveaway
mSpy, the #1 parental control application, has launched an iPhone 8 giveaway to its loyal users. - September 08, 2017 - mSpy
Ecrio Announces Worldwide Availability of eagle IMS/VoLTE Test Suite
Ecrio’s eagle IMS/VoLTE Test Suite intended for Device Developers and Testers. - August 16, 2017 - Ecrio Inc.
WEBTEXT Announces Messaging Integration with Amazon Connect Contact Center
WEBTEXT announced today that it is the first messaging company to successfully integrate SMS, MMS & Facebook Messenger into Amazon Connect contact center. “Integrating messaging with the largest global cloud provider is a very important milestone for 'live' person to person customer... - June 28, 2017 - WEBTEXT
CM Introduces Texter to Test Reliability of Messaging Routes
First SMS tool to test routes via live nodes. - May 27, 2017 - CM Telecom
TMC Recognizes Hubgets with the 2017 Unified Communications Product of the Year Award
Hubgets Honored for Boosting Business Productivity Through Instant Communication - May 11, 2017 - Hubgets
mSpy Releases New Social Commercial About Online Dangers and Their Impact on Children
mSpy helps parents to observe, control and protect their children’s web access, and has released a shocking new commercial to open people’s eyes to the dangers children face online. - April 10, 2017 - mSpy
mSpy Improves Clients’ Privacy with Asymmetric Data Encryption
mSpy, the leading parental control app, has now increased clients’ privacy with its Crypt Key file method. This method improves clients’ privacy and adds asymmetric encryption to all new and old logs of each client. - March 29, 2017 - mSpy
WEBTEXT Selected for Cisco SolutionsPlus Program
WEBTEXT is proud to announce that it has expanded its relationship with Cisco and is now officially a member of the Cisco SolutionsPlus Program. - March 29, 2017 - WEBTEXT
Ecrio Announces MTC VoLTE for Cat-M1/LTE-M Deployments
Ecrio’s iotaTM MTC VoLTE Software Available for Chipset Integration - March 16, 2017 - Ecrio Inc.
Revenue-Sharing Agreement Between HotApp International Inc and iGalen International Inc.
HotApp International Inc (“HotApp”) (OTC: HTPN) announced today that it has entered into a revenue-sharing agreement with iGalen International Inc. (“iGalen”), a company specializing in dietary supplements, to provide iGalen with a mobile enterprise resource planning... - February 17, 2017 - HotApp International, Inc.
Ajura App Supports CallKit on iOS 10, Bringing Better Calling Experience on iPhones
Ajura has integrated the iOS 10 CallKit feature, so users will now have the calling experience of the native iPhone application when they make or receive calls using the Ajura application. - January 11, 2017 - REVE Group
mSpy Prepared a Great Christmas Gift
mSpy, the global leader in monitoring applications, offers a great Christmas gift for all parents. mSpy would like to announce a Christmas Sale that will run through January 9, 2017 and give clients incredible up to 25% off discount. Christmas holidays are coming which means kids will get an... - December 25, 2016 - mSpy
TMC Names Hubgets the 2016 Communications Solutions Product of the Year Award Winner
Hubgets was recognized by TMC for increasing productivity at work through converged team communication and collaboration. Hubgets uses Artificial Intelligence to help people find balance between instant communication and focused work. The instant communication platform enables people to communicate via chat with file transfer and screen sharing, voice, and video, turning work experience into searchable knowledge. - December 01, 2016 - Hubgets
Azercell Partners with Defne for Mobile Virtual Private Network Solution to Boost Enterprise VAS Revenues
Azercell, the largest mobile communications company of Azerbaijan with over 4 million subscribers, selected Defne as technology partner to offer Mobile Virtual Private Network (Mobile VPN) service to its enterprise customers. Azercell will leverage Defne’s expertise in innovative call control and management solutions to boost its enterprise segment revenue. - December 01, 2016 - Defne Telekomünikasyon A.S.
Simplified Alerts Group Text Messaging Offers Business Communication Tips for Hurricane Preparation
In 2012 U.S. hurricanes caused more than $75 Billion in lost business and damages. Activating a good communication plan that includes text messaging is the best way to ensure business continuity before, during and after a hurricane. - October 05, 2016 - Simplified Alerts
WEBTEXT Supports Facebook Messenger and Twitter Direct Messages Into Salesforce Service Cloud
WEBTEXT announced today that it now offers person to person messaging for enterprise contact center using Salesforce Service Cloud. “We’re very excited to support Salesforce,” said AJ Cahill, WEBTEXT CEO. “Messaging is the new voice and WEBTEXT integration with Salesforce... - October 05, 2016 - WEBTEXT
WEBTEXTBrings Messaging to Cisco Contact Center Using Salesforce Service Cloud
This week, in addition to SMS+MMS, Facebook Messenger and Twitter direct messages, WEBTEXT will also be demonstrating messaging into Salesforce in Cisco contact center at the 2016 Cisco Americas Customer Care Sales Summit in Phoenix, AZ September 28-29. - September 29, 2016 - WEBTEXT
WEBTEXT Delivers 2-way Agent Messaging for Enterprise Into Oracle Service Cloud
WEBTEXT announced today that it now offers person to person messaging into Oracle Service Cloud. “We’re very excited to support Oracle,” said AJ Cahill, WEBTEXT CEO. “Messaging is becoming more important inside CRM. Today over 75% of the public would rather text or use a... - September 22, 2016 - WEBTEXT
Send & Receive SMS from Gmail, Using New Google Chrome Extension
Gmail users can now easily send and receive SMS directly from their email accounts, using a new Google Chrome extension: Gmail SMS. The extension, developed by international SMS software provider Red Oxygen, adds a prominent "Send SMS" button to Gmail's Chrome user interface, making it a... - September 20, 2016 - Red Oxygen
New in Dingtone Android 2.7.2: Earn Free Talking Minutes with Offer Wall Share Option
With the app wall share option, for the first time, users don’t have to download sponsored apps to earn rewards. Instead, they can quickly share apps with friends and earn for each download their friends are able to generate. - September 15, 2016 - Dingtone, Inc.
IST Research Contributes to Recommendations for the UN Security Council
IST staff attended a two-day workshop that resulted in a report from United Nations University outlining 10 Ideas for Action to address the global issue of fighting human trafficking in areas of conflict. - September 14, 2016 - IST Research
mSpy Launched a Survey to Examine a School-Bullying Phenomena
mSpy started a “What do you think about school-bullying?” campaign on Facebook to reveal school-bullying threats and asks parents for suggestions. - September 01, 2016 - mSpy
Dingtone Free Calling App Ranks 15 on U.S. Top App Charts
3 years after debut, Dingtone ranks 15 in the United States Google Play app charts under social category. In a short period, Dingtone has accumulated about 30 million loyal customers and the number is still on the fast increase. So what is the magic of this Dingtone app? Let’s take a close... - August 31, 2016 - Dingtone, Inc.
MessageMedia Joins the ServiceMax Marketplace Network
Enterprise-grade SMS solution delivers unparalleled reliability for critical field service communication - August 26, 2016 - MessageMedia
IST Research Named to Inc. 5000 of Fastest Growing Companies
Fredericksburg, VA software company added to annual list of America’s Fastest-Growing Private Companies with three-year sales growth of 318%. - August 20, 2016 - IST Research
IVR Technology Group Appoints VP of Business Development
Fast Growing Industry Company Strengthens Resources - August 03, 2016 - IVR Technology Group
WEBTEXT Delivers Facebook Messenger Into Cisco Contact Center
WEBTEXT announced today that it is the first messaging company to successfully integrate Facebook Messenger into every Cisco contact center platform on the market. - July 13, 2016 - WEBTEXT
Personalized Vanity Number Are Now Available on Dingtone
A vanity number is not all about “vanity”; instead, it is a very practical aid to advertise business. However, in most cases, the mobile service providers won’t allow customers to pick their own phone numbers from scratch. Thankfully, customers seeking for personalized vanity numbers can now select their own digits on Dingtone free call and text app. - July 09, 2016 - Dingtone, Inc.
Dingtone Free Text App Brings Walkie Talkie on Android 2.7
For the first time, Android users for Dingtone free text app can use the Walkie-Talkie function. Other features in this Android 2.7 update include optimized conference call, number port out and brand new "connect" screen. - July 02, 2016 - Dingtone, Inc.
WEBTEXT Delivers Facebook Messenger Into eGain & Liveperson Webchat for Contact Center
WEBTEXT announced today that it is the first messaging company to successfully integrate Facebook Messenger into both eGain & Liveperson webchat and deliver it into Cisco & Avaya contact centers. “Integrating Messenger with two of the largest global contact center webchat companies... - June 30, 2016 - WEBTEXT
Reduced Size and Lower Fees with Dingtone iOS 3.2.4
The latest version of Dingtone for iOS includes improved functions to make communications even easier. In addition to new features such as reduced size, number port out, cloud backup, this update even allows users to talk longer and spend less with Dingtone free call and text app. 1. Cut the Size... - June 29, 2016 - Dingtone, Inc.
Dingtone Enables Users to Port Out Free VoIP Numbers
Dingtone, the world’s largest OTT virtual provider, just released number port out feature for iOS users. Users with Dingtone iOS 3.2.4 are now able to port out Dingtone VoIP numbers to other carriers if they like. Besides, android users can expect the function soon in next update. Dingtone... - June 25, 2016 - Dingtone, Inc.
VoIP Service Provider Dingtone Offers Free Calls on Ramadan
Dingtone, the VoIP service provider with a customer base of 30 million, is providing special offers on Ramadan so users can stay connected with loved ones in an affordable way. Dingtone, the VoIP service provider with a customer base of 30 million, is providing special offers on Ramadan so users can stay connected with loved ones in an affordable way. - June 22, 2016 - Dingtone, Inc.
WEBTEXT Delivers Facebook Messenger Into Avaya Contact Center
This week June 6-9, in addition to SMS+MMS messaging, WEBTEXT will be demonstrating its unique Messenger contact center solutions at Avaya Engage, the 2016 IAUG summit in Orlando, FL. - June 07, 2016 - WEBTEXT
Memex Tool Invaluable To San Francisco District Attorney’s Office
IST Research, selected by DARPA to lead two critical technical areas of the Memex program, is developing next generation search technologies to revolutionize the discovery, organization and presentation of search results. This work is paying dividends in the counter human trafficking efforts going on within law enforcement agencies across the country, particularly San Francisco, CA. - May 26, 2016 - IST Research
Book Cab, Pay Bills and Order Food on Your Chat Screen. TAG# Bots Launch in India
TAG#, a revolutionary global platform has launched its services in India. Using TAG#, you can use whatsap, Twitter, or wechat / telegram to shop, search, pay bills, book cabs and order food. - May 03, 2016 - TAGHASH
Aloha Dingtone: The World’s Largest OTT Provider Dingtone Goes to Hawaii
Dingtone team went to Hawaii and discovered how useful the communications APP Dingtone is for traveling. Bellow is the story of how they used Dingtone Phone Number to ride Uber for free, and how a employee's wife Avoid Scams with Dingtone. - March 26, 2016 - Dingtone, Inc.
Pulse Capabilities to be Highlighted on Panel at Business Technology Leadership Forum to Combat Human Trafficking
Ryan Paterson, CEO of IST Research, will join a panel of speakers at the Business Technology Leadership Forum to Combat Human Trafficking to discuss the Pulse platform and its strength in conducting human trafficking due diligence for supply chains. The event is sponsored by the United Way and Sabre. - February 24, 2016 - IST Research
IVR Technology Group, CommuniGate Systems Launch Joint Venture Aimed at Introducing Biometric Authentication Into Telephonic Transactions
A patent-pending biometric authentication app known as ActiveAuth, will act as an in-call biometric authentication technology aimed at the healthcare market. - February 20, 2016 - IVR Technology Group
Regroup Mass Notification Partners with PurePoint International
New partnership meshes powerful communication technology with expert consultation to create a safer, more secure workplace. - February 18, 2016 - Regroup Mass Notification